墨尔本凯悦尚萃酒店

Te staff there are really nice and helpful.

free upgrade to a high floor, convenient to go anywhere

Housekeeping is very poor for a 5 stars hotel standard. All the pillows had a weird smell

Great location and a new hotel. I travelled for business and the Hyatt Centric was very business friendly. The door doesn't block out sounds well. The room service food menu and quality of food are mediocre. Beautiful gym and swimming pool. I will be back.

Hotel staff are friendly

飯店CP值高，大廳櫃臺人員態度佳，主動提供有效訊息，房間設施也很不錯。不過提供的浴袍不是天天換洗，有點可惜。 本次入住含早餐，餐廳人員每次帶位都能安排景觀佳的位置。飯店位置佳，不管是鄰近散步或是搭公車電車旅遊都很容易。而且飯店在電車免費區域內，還可以省下一筆交通費。

Hotel with excellent service, very clean and comfortable room.

Too much dust or poor air quality made me coughing all night

Reception crew was awesome; upon check-in while we were still finding out where’s the entrance, one of the service crew quickly came out and helped us with our luggages. Another staff also recommended restaurants which we might be interested in. However, we feel that the air in the room was rather dry. Cleaning was also quite ok except that the conditioner was not refilled on the first day. Distance wise, it is a little distance from core city centre. However, there’s a couple of cafes nearby for breakfast options. Overall, great!

Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.

部屋やサービスがとても良かった。 サザンクロス駅まで歩いていけて、便利がいい。朝食ビュッフェは品数少なく、普通なので、周辺のカフェでモーニングした方がいい。オーストラリアはカフェが豊富なので。

great !!! safe, calm good quality of breakfast (fresh fruits)

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service

Excelent!!! The staff was amazing!!!! Very important !!!

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.

Lovely stay, yummy room service, great staff

Nice place with lots of good food options

Had a really good experience. Great service. Love level 25