하얏트 센트릭 멜버른

great !!! safe, calm good quality of breakfast (fresh fruits)

집사람이 넘 분위기 좋은 호텔이라고 칭찬 받았답니다. 직원들도 넘 친절하고 시설도 깨끗하고, 서던크로스역 근처라 위치도 굿~. 아쉬운점은 투어때문에 전날 조식박스를 신청했는데 아침에 없다네요. 그리고 바디워시가 떨어져서 데스크랑 청소하는분에게 요청했는데 3일동안 조치가 안되었어요. 화장실 변기 물내리는 버튼이 가끔 작동이 잘 안되네요.ㅠ

깔끔하고 친절하고 정말 좋았어요. 시설이 정말 좋아서 추천하고 싶어요. 교통 접근성도 매우 좋습니다.

객실에 휴지통이 없는 것이 단 하나의 단점

호텔 입구에 대한 안내가 좀 더 잘 보인다면 perfect!!

룸도 넓고 깨끗했으며 서비스 만족도도 높고 단지 문이 좀 세게 닫힌다는 점이 아쉽지만 너무 좋았음

총 3박을 이용했는데 새 건물, 깨끗한 침구, 직원들의 친절함 등 전반적으로 만족스러웠는데 아쉬운 점 몇가지는 다음과 같습니다. 1) 처음 호텔 방문시 나무로된 정문이 닫혀 있어 입구 찾기가 좀 어려웠습니다., 2) 호텔방에서 사용하는 SLIPPER 가 제공되지 않아 다음날 따로 받았습니다. 3) 수영장 수질은 좀 개선 되어야 할것 같습니다. 수영장 위에 있는 물은 흘러서 정화가 되는데 물속에 있는 부유물들은 걸러지지 않는것 같습니다.

Reception crew was awesome; upon check-in while we were still finding out where’s the entrance, one of the service crew quickly came out and helped us with our luggages. Another staff also recommended restaurants which we might be interested in. However, we feel that the air in the room was rather dry. Cleaning was also quite ok except that the conditioner was not refilled on the first day. Distance wise, it is a little distance from core city centre. However, there’s a couple of cafes nearby for breakfast options. Overall, great!

Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.

部屋やサービスがとても良かった。 サザンクロス駅まで歩いていけて、便利がいい。朝食ビュッフェは品数少なく、普通なので、周辺のカフェでモーニングした方がいい。オーストラリアはカフェが豊富なので。

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service

Excelent!!! The staff was amazing!!!! Very important !!!

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.

Lovely stay, yummy room service, great staff

Nice place with lots of good food options

Had a really good experience. Great service. Love level 25

Super comfortable and clean

Variety of breakfast options can be improved a bit more.