Hyatt Centric Melbourne

Reception crew was awesome; upon check-in while we were still finding out where’s the entrance, one of the service crew quickly came out and helped us with our luggages. Another staff also recommended restaurants which we might be interested in. However, we feel that the air in the room was rather dry. Cleaning was also quite ok except that the conditioner was not refilled on the first day. Distance wise, it is a little distance from core city centre. However, there’s a couple of cafes nearby for breakfast options. Overall, great!

Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service

Excelent!!! The staff was amazing!!!! Very important !!!

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.

Lovely stay, yummy room service, great staff

Nice place with lots of good food options

Had a really good experience. Great service. Love level 25

Super comfortable and clean

Great restaurant loved the John Dory meal.

Langlands staff are amazing

Excellent service from all the wonderful staff. It always feel like a home away from home when I stay here. Just love it

This hotel is in walking distance from both Flinder St and Spencer St stations. The staff at reception were lovely and really welcoming. The hotel is excellent, very modern and in great condition. Incredibly clean. The only slight downside was slower service at the in-house restaurant but the food and drinks were delicious. Would stay agin.

Friendly helpful staff, good amenities and nice room.

Lovely hotel, central to all amenities & transport links. First class service at all times

Very good hotel but no room service of any kind after 9.30 pm on a Saturday night otherwise very good

We LOVED this property. The pool / lounge area is extraordinary - the pictures don't come close to doing it justice. My kids and I stayed here for 6 nights; the staff is meticulously trained and welcoming. Stevie the concierge was very helpful. Had a few issues with our mini-fridge and maintenance took care of it immediately. Customer service was 10/10 in every element of the word and with every interaction we had. The location is central and really convenient. The gym is the most well-equipped hotel gym I've ever used (and I was a personal trainer for 10 years, so I have high standards for gyms) --- incredible gym. The hotel lobby was comfortable and great to hang out in.

We arrived lare after getting in from a trip away and left early to catch a train home so we never had the opportunity to indulge in whst was on offer