Hyatt Centric Melbourne

Hotels
9.1
/10
Exceptional
568 reviews

What Guests Say About Their Stay

Rahmania P.
9.4
/ 10
Staff was friendly and so helpful. I bought a flower from a market and they provided me a flower vase 💖 My eyes were pleased with all the great design touches in every corner from the lobby, lounge, hallways, to the room.
V***e
9.4
/ 10
Very nice hotel, great location, well-maintained product and excellent service.
Natassa G.
9.1
/ 10
The hotel is very artistic and has its own unique identity. Location-wise, it's a 5-minute-ish walk to the nearest tram. The staff is helpful, and the room is quite big with a table to work and a small sofa to lounge on. The room is cleaned every day. The gym is very clean. The pool is quite big. During F1, they also go the extra mile by providing a racing arcade game.
Lisa
10.0
/ 10
Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!
Stephanie
10.0
/ 10
Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.
In the Area
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25 DOWNIE STREET, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hyatt Centric Melbourne is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Centric Melbourne

25 DOWNIE STREET, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Hyatt Centric Melbourne Rates per Night

Looking for the best Hyatt Centric Melbourne hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hyatt Centric Melbourne room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hyatt Centric Melbourne Location & Address

Hyatt Centric Melbourne is located at 25 DOWNIE STREET, Melbourne CBD, Melbourne, Victoria, Australia, 3000. It's situated in the Melbourne area of Australia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center. Hyatt Centric Melbourne is located at 25 Downie St, Melbourne VIC 3000, Australia. It's situated in the heart of Melbourne's central business district, known for its laneway cafes and cultural attractions. The hotel is approximately 1 km from the city center.

How to go to Hyatt Centric Melbourne from Airport

Need to figure out the best hotel transfer from the airport to hotel? Getting to Hyatt Centric Melbourne from Melbourne Airport (MEL) is a breeze with several options available. Whether you're looking for speed or affordability, here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find taxi ranks outside the airport terminals. The journey typically takes around 25-40 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are readily available at Melbourne Airport. Simply book a ride through the app, and a driver will pick you up from the designated ride-share area. This option offers a balance of convenience and cost.
  • SkyBus Airport Express (Affordable):

    The SkyBus is an express bus service that runs frequently between Melbourne Airport and Southern Cross Station in the city centre. From Southern Cross Station, you can take a short taxi ride or tram to Hyatt Centric Melbourne. This is a budget-friendly option.
  • Public Transport - Train & Tram (Cheapest):

    Take the train from the airport to Southern Cross Station. From there, hop on a tram that heads towards the hotel. This is the most affordable option, but it requires some walking and transfers.

Tips:

For the most convenient route, consider a ride hailing service or taxi, especially if you have luggage. If you're on a budget, the SkyBus followed by a tram is a good choice.

Hyatt Centric Melbourne Reviews & Summary

Looking for all about hotel before you book? Hyatt Centric Melbourne consistently receives positive hotel reviews, making it a popular choice for travellers. Guests rave about the hotel's stylish design, central location, and excellent service. What guests love most is the hotel's modern and comfortable rooms, the rooftop bar with stunning city views, and the friendly and helpful staff. A standout feature is the hotel's commitment to providing a unique and memorable experience for every guest. Here's a short, positive review: "Absolutely loved my stay at Hyatt Centric Melbourne! The location was perfect, the room was beautiful, and the staff went above and beyond to make my stay enjoyable. Highly recommend!"

Hyatt Centric Melbourne Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hyatt Centric Melbourne offers a variety of categories of hotel rooms to suit every traveller's needs. From cozy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    These rooms offer comfortable accommodations with city views. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the standard rooms, these rooms offer extra space and enhanced amenities. Non-smoking rooms are available.
  • Club Room:

    Guests staying in Club Rooms have access to the hotel's exclusive Club Lounge, offering complimentary breakfast and evening drinks. Non-smoking rooms are available.
  • Suites:

    The hotel's suites offer the ultimate in luxury and space, with separate living areas and stunning city views. Some suites feature bathtubs. Non-smoking rooms are available.
  • Accessible Rooms:

    The hotel offers accessible rooms designed to meet the needs of guests with disabilities. These rooms feature wider doorways, grab bars, and other accessibility features. Non-smoking rooms are available.
Please note that Hyatt Centric Melbourne is not a pet-friendly hotel.

Hotel Facilities in Hyatt Centric Melbourne

When choosing a hotel, hotel amenities can significantly enhance your stay. Hyatt Centric Melbourne boasts a range of hotel facilities designed to cater to both adults and children. Whether you're looking to relax, stay active, or simply enjoy your time, the hotel has something for everyone.
  • Rooftop Bar:

    Enjoy stunning city views while sipping on expertly crafted cocktails. Open from 5 PM to late.
  • 24-Hour Fitness Centre:

    Stay active during your stay with state-of-the-art equipment. Open 24 hours.
  • Swimming Pool:

    Take a refreshing dip in the hotel's indoor swimming pool. Open from 6 AM to 10 PM.
  • Conference Facilities:

    The hotel offers a range of meeting and event spaces for business travellers.
  • Concierge Service:

    The concierge team is available to assist with any requests, from restaurant reservations to tour bookings.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service. Additional fees apply.

Hotel Buffet or Restaurant/Cafe in Hyatt Centric Melbourne

Looking for a great hotel restaurant or a quick bite at the hotel cafe? Hyatt Centric Melbourne offers a variety of dining options to satisfy every palate. From a delicious hotel buffet to a la carte dining, you'll find something to love.
  • Trocadero Room:

    This restaurant offers a modern Australian menu with a focus on fresh, local ingredients. Open for breakfast, lunch, and dinner. Prices range from SGD 40-80 per person.
  • Alligator Pear:

    This cafe serves light meals, snacks, and specialty coffee. Open from 7 AM to 5 PM. Prices range from SGD 15-30 per person.
  • Rooftop Bar:

    In addition to cocktails, the rooftop bar also offers a selection of small plates and snacks. Open from 5 PM to late. Prices range from SGD 20-40 per person.
The Trocadero Room is known for its signature dish, the grilled barramundi with roasted vegetables.

Hyatt Centric Melbourne Airport pickups and How to Book

Need hotels with airport shuttle for a seamless arrival? Hyatt Centric Melbourne does not directly offer a dedicated hotel to airport transfer service. However, the concierge can assist in arranging private car services or provide information on ride-hailing options for your convenience. To book a private car service, it is recommended to contact the hotel at least 24 hours in advance. The concierge will be able to provide pricing and availability based on your specific needs.

Nearby MRT Station & Bus Stops

Navigating Melbourne is easy with convenient access to public transportation. If you're looking for the nearest MRT station or nearby bus station, here's what you need to know:
  • Melbourne Central Station:

    This is the closest train station, located approximately 500 meters from the hotel.
  • Flinders Street Station:

    Another major train station, located approximately 1 km from the hotel.
  • Bus Stops:

    There are numerous bus stops located along Swanston Street and Flinders Street, within a short walking distance of the hotel.
To use public transport in Melbourne, you'll need a Myki card. You can purchase and top up Myki cards at train stations, convenience stores, and online.

Nearby Attractions for Family / Kid Friendly

Melbourne is a fantastic city with plenty of nearby activities for families and kids. If you're looking for nearby places to go and things to see nearby, here are a few suggestions:
  • Melbourne Zoo (4km):

    Home to a wide variety of animals from around the world. Entry price is approximately SGD 45 per adult.
  • Sea Life Melbourne Aquarium (1km):

    Discover fascinating marine life, including sharks, penguins, and colourful fish. Entry price is approximately SGD 42 per adult.
  • Royal Botanic Gardens (3km):

    Explore beautiful gardens, walking trails, and scenic landscapes. Entry is free.
  • Scienceworks (5km):

    An interactive science museum with exhibits for all ages. Entry price is approximately SGD 15 per adult.
  • Federation Square (1km):

    A vibrant public space with events, art installations, and restaurants. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Hyatt Centric Melbourne (Melbourne)

Melbourne is a foodie paradise, with endless options for nearby dining. Whether you're craving local food or international cuisine, you'll find something to satisfy your taste buds.

Cafes/Restaurants:

  • Hardware Societe:

    A popular cafe known for its delicious brunch and coffee.
  • Chin Chin:

    A trendy restaurant serving Southeast Asian cuisine.
  • Cumulus Inc.:

    A stylish restaurant with a modern Australian menu.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A flaky pastry filled with seasoned sausage meat.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of meat and vegetables.

Shopping places near Hyatt Centric Melbourne (Melbourne)

Melbourne is a shopper's paradise, with a wide variety of shops near me. Whether you're looking for high-end fashion or unique souvenirs, you'll find it here.
  • Bourke Street Mall:

    A pedestrian shopping mall with department stores and flagship boutiques.
  • Queen Victoria Market:

    A historic market with fresh produce, clothing, and souvenirs.
  • Emporium Melbourne:

    A modern shopping centre with a mix of international and Australian brands.

Other Places to Stay Near Hyatt Centric Melbourne

Looking for the best hotel nearby? Melbourne offers a wide range of accommodations to suit every budget and preference. Here are a few options:

Luxury/5–6 star hotels nearby:

  • The Langham, Melbourne:

    A luxurious hotel with stunning views of the Yarra River.
  • Crown Towers Melbourne:

    An opulent hotel with a casino and world-class dining.
  • Park Hyatt Melbourne:

    An elegant hotel with a tranquil garden setting.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • The Hotel Windsor:

    A historic hotel with classic charm and modern amenities.
  • Novotel Melbourne on Collins:

    A contemporary hotel in the heart of the city.
  • Pullman Melbourne on the Park:

    A stylish hotel overlooking Fitzroy Gardens.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • ibis Melbourne Hotel & Apartments:

    A budget-friendly hotel with comfortable accommodations.
  • Travelodge Hotel Melbourne Southbank:

    A convenient hotel near the Southbank promenade.
  • Hotel Grand Chancellor Melbourne:

    A well-located hotel with a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to experience the best of Melbourne? With its prime location, stylish accommodations, and excellent amenities, Hyatt Centric Melbourne is the perfect base for your next adventure. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to explore this vibrant city and create unforgettable memories. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream getaway today! book cheap hotels in Australia and discover cheap hotels nearby.

All facilities in Hyatt Centric Melbourne

Others Hyatt Centric Melbourne
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Fireplace in lobby
  • Parking
  • Ballroom
  • Reception hall
  • Swimming pool

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Indoor pool
  • Health club
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Centric Melbourne

Important Note
  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Centric Melbourne
277
Number of floors in Hyatt Centric Melbourne
25
Another facilities in Hyatt Centric Melbourne
Laundry service, Tours, Multilingual staff, Express check-in, Luggage storage

Frequently asked question in Hyatt Centric Melbourne

What are available facilities at Hyatt Centric Melbourne?
There are top facilites at Hyatt Centric Melbourne such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Centric Melbourne?
The standard check-in time at Hyatt Centric Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hyatt Centric Melbourne provide breakfast?
Yes, Hyatt Centric Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Centric Melbourne
Hyatt Centric Melbourne has a 5.0-star rating.
How many floors does Hyatt Centric Melbourne have?
Hyatt Centric Melbourne has 25.
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More Reviews from Other Guests in Hyatt Centric Melbourne

Overall Ratings & Reviews Hyatt Centric Melbourne

Traveloka (12)
Other sources (556)
9.2
Exceptional
From 556 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Centric Melbourne

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception crew was awesome; upon check-in while we were still finding out where’s the entrance, one of the service crew quickly came out and helped us with our luggages. Another staff also recommended restaurants which we might be interested in. However, we feel that the air in the room was rather dry. Cleaning was also quite ok except that the conditioner was not refilled on the first day. Distance wise, it is a little distance from core city centre. However, there’s a couple of cafes nearby for breakfast options. Overall, great!
Read More
Lisa
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!
Read More
Robert van der
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.
Read More
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.
Clint
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelent!!! The staff was amazing!!!! Very important !!!
Debbie Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.
Abigail
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely stay, yummy room service, great staff
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place with lots of good food options
martina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a really good experience. Great service. Love level 25
Amelia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super comfortable and clean
Michelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great restaurant loved the John Dory meal.
Pooja
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Langlands staff are amazing
Christine
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service from all the wonderful staff. It always feel like a home away from home when I stay here. Just love it
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is in walking distance from both Flinder St and Spencer St stations. The staff at reception were lovely and really welcoming. The hotel is excellent, very modern and in great condition. Incredibly clean. The only slight downside was slower service at the in-house restaurant but the food and drinks were delicious. Would stay agin.
Read More
Pieter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly helpful staff, good amenities and nice room.
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel, central to all amenities & transport links. First class service at all times
D Kelly
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good hotel but no room service of any kind after 9.30 pm on a Saturday night otherwise very good
Trisha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We LOVED this property. The pool / lounge area is extraordinary - the pictures don't come close to doing it justice. My kids and I stayed here for 6 nights; the staff is meticulously trained and welcoming. Stevie the concierge was very helpful. Had a few issues with our mini-fridge and maintenance took care of it immediately. Customer service was 10/10 in every element of the word and with every interaction we had. The location is central and really convenient. The gym is the most well-equipped hotel gym I've ever used (and I was a personal trainer for 10 years, so I have high standards for gyms) --- incredible gym. The hotel lobby was comfortable and great to hang out in.
Read More
David
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We arrived lare after getting in from a trip away and left early to catch a train home so we never had the opportunity to indulge in whst was on offer
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hyatt Centric Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hyatt Centric Melbourne

Traveloka (12)
Other sources (556)
9.2
Exceptional
From 556 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Centric Melbourne

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception crew was awesome; upon check-in while we were still finding out where’s the entrance, one of the service crew quickly came out and helped us with our luggages. Another staff also recommended restaurants which we might be interested in. However, we feel that the air in the room was rather dry. Cleaning was also quite ok except that the conditioner was not refilled on the first day. Distance wise, it is a little distance from core city centre. However, there’s a couple of cafes nearby for breakfast options. Overall, great!
Read More
Lisa
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Brand new and so well done!! Rooms aren’t huge, but big enough & well thought out! Decor is welcoming but not stuffy!! Bar/restaurant on 25th floor was fantastic!! Not the trendy part of Melbourne CBD but only a short walk…close to Docklands & easier to get to from the airport than other parts of the city! Staff are so friendly & helpful!! Will definitely be back!
Read More
Robert van der
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.
Read More
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.
Clint
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelent!!! The staff was amazing!!!! Very important !!!
Debbie Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.
Abigail
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely stay, yummy room service, great staff
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place with lots of good food options
martina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a really good experience. Great service. Love level 25
Amelia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super comfortable and clean
Michelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great restaurant loved the John Dory meal.
Pooja
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Langlands staff are amazing
Christine
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service from all the wonderful staff. It always feel like a home away from home when I stay here. Just love it
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is in walking distance from both Flinder St and Spencer St stations. The staff at reception were lovely and really welcoming. The hotel is excellent, very modern and in great condition. Incredibly clean. The only slight downside was slower service at the in-house restaurant but the food and drinks were delicious. Would stay agin.
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Pieter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly helpful staff, good amenities and nice room.
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel, central to all amenities & transport links. First class service at all times
D Kelly
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good hotel but no room service of any kind after 9.30 pm on a Saturday night otherwise very good
Trisha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We LOVED this property. The pool / lounge area is extraordinary - the pictures don't come close to doing it justice. My kids and I stayed here for 6 nights; the staff is meticulously trained and welcoming. Stevie the concierge was very helpful. Had a few issues with our mini-fridge and maintenance took care of it immediately. Customer service was 10/10 in every element of the word and with every interaction we had. The location is central and really convenient. The gym is the most well-equipped hotel gym I've ever used (and I was a personal trainer for 10 years, so I have high standards for gyms) --- incredible gym. The hotel lobby was comfortable and great to hang out in.
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David
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We arrived lare after getting in from a trip away and left early to catch a train home so we never had the opportunity to indulge in whst was on offer
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