Jesmond Executive Villas

若習慣酒店房間，每天有清潔員工收拾房間，及打掃清潔。則此酒店不適合你。因此酒店須自助式清潔及打掃的。但酒店位置不錯，近購物區，酒店空間較大，有家的感覺，適合自駕遊人事，因交通不大方便。酒店床太軟，不舒服。

整體都幾好，只係太近馬路，有些嘈吵。 至於整潔就有問題，枕頭套有污漬，熟食餐具不太整潔。但是上網問題，比其他國家，就要改進，全球以旅遊為主的個家，都是提供免費上網，如要附費亦不太費，但是澳洲的在酒店上網費太貴了。

Nice room, happy to cook with family. Well equip.

Was nice and clean, comfy bed, good amenities but unfortunately the drain in our shower was a little blocked and overflowed slightly into the bathroom.

The whole experience was disgusting. The entrance looks very closed off, due to construction fencing. No polite information regarding this and the male employee I spoke to was rude from the get go. Told me the driveway was fine and not covered in construction fencing. The driveways were covered in garbage, with car ports full of bits of old plywood, garbage and very old, rotten insulation sitting in blue tarp. The rooms were also a joke. The main bedroom was tint, seperated entirely from the other room by the hallway, and neither have been cleaned in months. Dirt, food and filth everywhere from previous guests, gum stuck to the floor, the dishwasher base was full of water that was full of slime and mould due to being clogged up, with the inside door of the dishwasher full of calcified build up of mould and dishwashing powder. The top blanket in the master bedroom was some sort of cheap microfibre material that was full of crunchy parts, much like when something spills and is left to dry hard and crisp. Out the very front of our room there is a hole in the ground which a piece of thick wood is screwed into the ground and the sound of cars driving over it is deafening. We also ended up locked out of our master room, with no one answering the after hours number. When speaking to someone at 0700hrs, we were met with incredible rudeness and claims we pushed the check out button which is completely broken in the room we still had access to, I do have photos.

The place is totally surrounded by construction and high levels of traffic. Didn't even check in, turned away and booked somewhere else

Room was in disrepair. Complex was amass of drug affected and derelict people. Randoms knocking on doors at all hours of the night. Unclean, under construction and generally uninviting. Won’t be staying there on my next visits to the area. Extremely disappointed considering the cost.

Bathroom needed a deep clean. Walls needed some cleaning too. Cobwebs and dead bugs. Something on the bed or in the bed stank. Mould on rear windows behind shutters. Tiled floors not thoroughly mopped. Should remove dishwasher sashets as no dishwasher. I reported broken glass on outside stairs and it was never removed. Staff were nice & helpful to a foreign guest when she had issues understanding check in detaiks. I have dietary issues and was pleased to get a pretty well equiped kitchen that even had hobs - better than listed:) and a good extractor fan so no fire brigade needed for steak dinners. TV only had free to air and some radio channels. Was absolutely huge though and I had to walk around to see all of it ... almost. Air con was great but was asking for a filter clean.

Floor was sticky & if a drop of water got on the floor it was incredibly slippery. Looked forward to a swim after a long drive, pool out of bounds during renovations - no notification of such. Room right on road, very noisy. Had to shut bedroom door to try & reduce road noise, no fan in bedroom so very stuffy. Toaster wouldn't lock down. Mould all around silicon on bath/shower, dangerous getting in & out of same due to step & slipperiness. For the money paid per night this does not give any value for money & I'd like a refund. Do not stay here

the rooms are expensive, small, no cleaning, bed was falling apart.

Great location and very comfortable but cleanliness left a little to be desired Was great for what we needed for and the staff were awesome

Dirty and uncomfortable bed, cramped, minima crockery, light unable to turn off outside, security gate broken. Honestly I showered with sandals on. The other building is much better.

Staff were rude. Room wasn’t ready at check in time and when we were told the room was ready the floor was still wet and dirty and the room stunk. Air con wasn’t working. Wanted to move us to another room and move our things. When we declined we got told too bad then deal with it .

There was construction in the accommodation as well as there was a power pole construction outside our room that went on until 1am, so we had no sleep. We were never told and if we had been we would have moved to a different motel. Difficult to park also.

Pull out sofa bed was set up for our 8 year old, could not use it as the supports were broken and the mattress kept falling thru to the ground. Mould in bathroom and in the doorway to the bathroom. Not all lights working in room. Very different experience to when we had previously stayed here.

Avoid at all cost!! Words cannot describe how terrible this place is, check in is at 3pm and we arrived just before then, upon entering there was no warm welcome and management straight out told us and another couple that no rooms were ready and we had to wait, “it is what it is” were the words. After that it all went downhill, room wasn’t what we had paid for, just been cleaned and water all over floor, room was tiny and outdated, air con had a bad smell when turned on. We decided to go to management after looking at our receipt when booked. Def wasn’t the room we paid for. They argued that it would create more problems for them rather than giving us what we paid for. After standing firm that it wasn’t good enough, they advised us that there was another room which to go to, upon entering the stench was disgusting, someone had just been here!! There was a pile of damaged goods at door, kitchen had rubbish on bench and overflowing bin, dirty dishes in sink and food in the fridge, I sent my partner upstairs as I thought someone was still in the apartment, bed was a mess and bathroom had toothbrush and urine still in toilet. Enough was enough, went back to reception to say what the hell is going on, only to be told oh maybe it hasn’t been cleaned yet, by this stage it’s after 4pm and checkout is 10am, we requested a refund as we were not staying in such filth only to be argued with again saying no refunds. Over run with cats living in makeshift construction materials. Disgusting

Good room layout, however carpet was visably dirty/ stained, walls were marked up, sheets were stained and generally didnt feel clean. Booked this accommodation specifically to have pool acces. Pool was closed off while maintenance happening next to it. No mention of this anywhere during booking process.

The room was everything that i needed

Excellent room, lovely & clean.

Location was great. It would have been helpful to know the complex was under construction before we got there. For example, we were sent a map the day before so we could locate our villa - and the map included a pool. Also listed on the amenities list; the pool is not yet built. Not a huge deal. Beach was close and we enjoyed our stay very much. Also, no easy/clear way to communicate with staff. Our TV remote did not work. Not really any way to call anyone or any simple way to notify Reception. Again, not a deal breaker. Pet friendly villa was great. When I did speak with staff they were friendly and professional.