제스몬드 이그제큐티브 빌라

객실이 너무 깨끗하고 좋았으며 무엇보다 앞 쪽에 조금만 걸어서 나가면 쇼핑센터가 있어서 편했음. 직원들의 친절한 서비스도 좋았음.

독립적으로 숙박시설이 분리되어 있는 구조이라 지내기에 편리하고 키친시설이 풀로 갖추어져 있어 아주 좋았음. 길 건너에 쇼핑센터나 주류점이 있어 편리함.

Would have been nice to have a set of sheets and blanket for the sofa bed, otherwise it was an enjoyable stay

I had to call to get directions to our room as I couldn’t find it with all the renovations, the man that answered was short and rude. The floors were really dirty our feet were gross after walking barefoot the afternoon we arrived. They have been renovated and the room was fairly nice for the price, however when the people staying above turned their exhaust fan on, it was incredibly loud in our room. They left it running all night and it made it difficult to sleep as it rattled the bathroom. Prior to realising where the sound was coming from, I called the reception and was told by the same rude man “there’s not much I can do about a fan, I don’t even know what you are on about” so the next night when the noise came back on we went up and asked them if they had just turned their exhaust fan on which they had. Thankfully they turned it off around 10:30 but it was back on very early the next morning waking us all up again. If the rooms were cleaner, quieter and the aggressive man was nicer, it would be a good place to stay.

Non smoking room stank of smoke. Yelling, laughing & running around during the night. Construction work at my window every day. Was not told about construction when booking.

I had given my towel to the cleaners and just wanted a new o

Dirty rooms, cockroaches, nightmare parking and friends who booked a room for 4 were given a room with one bed and told nothing could be done

- Stained carpet - Shower door doesn’t shut and water goes all over the bathroom floor - big slip hazard. -Kitchen tiles - greasy/sticky -No bedside tables -Felt very unsafe in and around the building - lot’s of junkies and dodgy people around. -Woke up to someone screaming one night -Terrible parking, only 5 spots, wasn’t told I’d have to book parking or pay extra for the privilege. No room for anything bigger than a small car. -Thought I was staying in the Executive Villa’s, because that’s what I booked. After not being able to find my room and asking at reception they told me that my room is actually across the road in another building called the Azzuro. -Will never stay here again and will tell everyone about my experience!

Terrible do not stay places run down staff daycare mentally prepared man standing his Undies in the lobby. The room was not clean at all. Haven’t been touched. The bed was disgusting with sand all over it from the previous people. The rubbish was overflowing. The roof stank those kids running around with the clothes on. And it looks like a prison. Every room has a cave camera. Every door wall has a camera on it. What’s the state this place?

Unit was comfortable, quiet and pristine but stainless steel bin in bathroom had rusty lid which rather detracts from the overall impression. Ironing board cover thin and stained and needs replacing

Nice clean room fully equipped kitchen

We've booked in with Jesmond Executive Villas 3-4 times in the passed 2 years. We were moved to the Azzurro apartments for the first 3 times so I can't comment on the villas as we haven't actually used them. I prefer the Azzurro apartments because it suits our needs n I can access them easily when going to and from John Hunter Hospital plus the convenience to shopping centre and take away places. On 2 occasions I did have to request bedding for the sofa lounge.

Kitchen had bo utensils to cook with only kettle abd toaster. Cockroaches in the room Damaged kitchen drawer Broken toilet Bathroom stinky The hotel pool is closed due to construction and the staff when I complained about the issues basically fobbed me off saying that they will get it sorted - why not advise in advance that pool is closed and that’s why I booked here. I will never stay here again the property condition is unacceptable and sirty

Room very clean, everything we needed there. Great location for public transport and shops.

Broken drawer, shower never drained, missing utensils in kitchen, dirty hallway, always clicking noise, aircon unit not clean, beds not joined properly, dirty balcony with cigarette butts everywhere, smoky smell in rooms remaining , broken pictures , items left behind from previous stayers. Some attempt to modernise but it needs maintainence, efficient check-in and out which was somewhat efficient but was delayed. Pool not open despite advertising it was open and disappointing. Thought the negative reviews were just isolated incidents but unfortunately it lends to being true. Convenient location but inconvenient access and parking is tight so need to be ready for it. Noise is easily discernable between walls. Be prepared for disappointment should you wish to pay for that

Easy check in and out, but the unit we were in was dirty with broken window slats, clogged drains and missing towels, bathmats and hand towels. A huge shortage of parking resulted in on street parking some distance from apartment. Wouldn't say it was 4 star accommodation as advertised

Average rooms, dodgy location, poor customer service and internet runs so slow you can’t even watch any streaming services and the staff know about it and don’t care. For the money paid this is the worst value place I have ever seen

Rude staff, dirty apartment the area was dodgy - the room was not as described Unsafe Unhygienic…

This was the absolute worst stay we have had ever. We have usually stayed here before however this time we were disgusted in the location we were put across the street in their new facilities. The room was clearly never a hotel room and more of an office building andni will be making a big complaint about this further. Let's just say it was far from ideal and dirty and add an emergency fire alarm that saw the whole building evacuated.

Was nice and clean, comfy bed, good amenities but unfortunately the drain in our shower was a little blocked and overflowed slightly into the bathroom.