Swissôtel Sydney

Good

The location is near the city centre and the facilities are good.

strange smell at checkin lobby and feel not that comfortable. room best to have rubbish bag to use. cable and plug not fit Australia style.

overall good

Excellent

It would be better if you provide toothpaste and toothbrush

I booked for the people but when we got there they only had one bed for two people and when I queried this discrepancy they advised it happens a bit and they advertise as fitting three people because it’s a king size bed so could possibly fit three in the one bed. They couldn’t find a trundle or another room so we could change so one of us slept on the floor the three nights we were there. The other frustration was that each morning it took 15-20 minutes to get a lift that was free to be able to get downstairs and out of the building. It was unfortunate experience as we were keen to stay somewhere near CBD that had gym and pool.

下手な英語でも親切に対応してくれました。朝食もおいしかったです。

Great location. 2 sets of lift gets annoying to get to the room when they aren’t working

Only two lifts working so long waiting for a lift. and it was a lot of time already full. Coffee in the moring was not good. they had a selfservice coffe machine for 5 starhotel i wish to be served the coffee in the morning or at least a good machine.

Nice to stay here again. Kids loved the pool

Room wasn’t as clean as I’d like but everything else fantastic location food wonderful

The hotel is in a great location and rooms are a good size. Breakfast was average compared to other international hotels overseas. The hotel was full and one of the lifts wasn’t working so there were long waits to get in and out of your floor.

I was happy and will come back

The lifts is a huge problem here. The first one up to the level 8 lobby is fine but the rooms one is shocking. We waited over 10 minutes regularly if not longer for one to come. There are no stairs so you havent got an option but to wait. They dont have enough lifts to serve the purpose of the hotel. If youre on one of the lower floors this is even worse. The room was ok, cleanliness was definitely an issue. I moved the bed to the side and there was a ton of dirt and rubbish tucked underneath. The bathroom was also mouldy in a number of spots. Im judging this at the class the hotel presents itself as. The reception is very slow with no more than 2 people there. Overall i just found this hotel to be lacking. Its definitely not 5 stars or probably even 4.

good

Generally enjoyable.

Beautiful hotel to stay in.

Clean comfy room, great location.

Rooms and Pool are beautiful. Breakfast was lack luster in terms of variety and freshness