Swissôtel Sydney

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8.8
/10
Very Good
1,045 reviews

What Guests Say About Their Stay

Alan

9.4
/ 10
This hotel is very comfy and it’s close to everywhere, just love it

Natarima N.

8.8
/ 10
The place is close to some amusements, public transportation, mall

Marilyn

10.0
/ 10
It was the perfect stay in a great central location with so much shopping experiences available. Room perfect, staff very helpful and friendly, breakfast was a great way to start the day. Shopping & Theatres right there almost at your door. Throughly enjoyed our stay. Highly recommend.

Adele

10.0
/ 10
Great central location. Excellent breakfast with lots of options for families. Bathrooms a bit dated but well maintained and clean.

mark

10.0
/ 10
A great place to stay in the heart of the Sydney CBD, within a 2 minute walk to Pitt Street Mall with its many shops, restaurants and cafes. Rooms are spacious, modern and well appointed. Only downside were the staff who often seemed disinterested. Also found that calls to reception from my room went unanswered - including room service. In short, great hotel but staff service was not great.
In the Area
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68 Market Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

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Swimming Pool
Parking
WiFi
Swissôtel Sydney is located in area / city Sydney CBD. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swissôtel Sydney

68 Market Street, Sydney CBD, Sydney, New South Wales, Australia, 2000
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Overview of Swissotel Sydney

Sixty-eight Market Street sits squarely inside Sydney's CBD, close enough to the city's main shopping and business precincts that most guests never need a car during their stay. The building itself has operated since 1999, but two separate renovation cycles have reshaped it since: a 2014 project that redid every guestroom and added extra rooms, and a multi-million-dollar 2022-2023 refresh that touched the lobby, bar, conference rooms, and leisure facilities. Walk through today and that second, more recent layer is what stands out first — the leisure deck, the bar, and the meeting rooms all carry a matching, updated look rather than anything dated.

Rising 15 floors with 369 rooms, this is a large-hotel operation rather than a boutique one, run under the Swissotel name within the wider Accor network — a detail travellers who've stayed at a Swissotel elsewhere will recognise immediately in the branding cues here. Traveloka guests rate the property highly, with cleanliness the standout category.

That two-phase renovation history is worth understanding before booking: guestrooms were refreshed first, in 2014, while the shared and leisure spaces followed later, in 2022-2023. Different parts of the building therefore carry different "ages" even though the address has been continuously operating since 1999. A guest chasing a freshly finished room and a guest chasing a freshly finished lobby and pool deck are, in a sense, looking at two different timelines under one roof.

Room Types at Swissotel Sydney

Four named room tiers sit between the entry-level Swiss Advantage and the view-driven Signature Skyline category, and the split matters most when choosing between a king bed and two extra-long doubles for a group. Based on the hotel's official categories, room types include:

Swiss Advantage Room

Available with either a king bed or two extra-long double beds, this entry tier carries the same fresh, modern room design that runs across the property following the recent renovation cycle — not an older, unrenovated category left over from before.

Premier Room

One step up from Advantage within the hotel's standard room lineup, this tier keeps the same modern styling found elsewhere on the property, generally with a larger footprint or better positioning than the entry category. The hotel doesn't publish exact square-metre figures for this class, so guests with specific space requirements should confirm directly.

Swiss Executive Room

Business travellers are the natural fit here. Sitting above Premier in the internal hierarchy, this category suits anyone wanting extra space or a quieter floor without paying for the top-tier Skyline view — equally relevant for leisure guests after a slight upgrade.

Signature Skyline Rooms and Suites

The Blue Mountains are visible from this top category on a clear day, alongside the CBD skyline closer in. Because this tier represents a smaller share of the 369 total rooms and suites, availability runs tighter here than in the standard categories, particularly around peak Sydney travel periods.

Exact dimensions and full in-room amenity lists aren't detailed in the sources checked for this page, so guests with specific requirements should confirm via the live Traveloka listing. Business travellers wanting proximity to meeting spaces without the view premium will generally land on Swiss Executive, while the top-tier Signature Skyline rooms tend to suit a special-occasion Sydney stay.

Facilities and Amenities

Arches on Market, the bar refreshed in the 2022-2023 works, anchors the evening side of the property, while an outdoor heated swimming pool and a fitness centre cover the leisure side across the same 15 floors. Front desk and concierge coverage runs 24 hours, and free WiFi extends across both public areas and guest rooms — the kind of baseline that matters most to business travellers moving between meetings on a tight schedule.

Breakfast service runs on-site. Luggage storage and express check-out handle the practical end of arrivals and departures. Parking is available on-site but comes with a surcharge rather than being complimentary; guests who'd rather skip that cost, or who are staying longer, have nearby off-site self-parking as an alternative given the hotel's dense CBD setting. Conference and event spaces were refreshed in that same 2022-2023 project, positioning the property for both business meetings and small events alongside its leisure guest base. Anyone who last stayed before 2022 should notice a clear step up in the leisure and lobby areas compared with that earlier visit.

Taken together, this leans toward a full-service, large-hotel experience rather than a minimalist boutique one — a pool and fitness centre for leisure, refreshed conference rooms for business groups, round-the-clock front desk coverage, and the practical extras that matter most to guests moving quickly through a short CBD stopover between flights or meetings. The current, live facility list on the Traveloka listing is still worth checking before booking, since amenities at any hotel can shift over time.

Location and Getting There

Airport transfers into Sydney's CBD typically mean a train, light rail, or short taxi/rideshare trip, since the property sits inside the city grid rather than out in a suburban pocket — a factor worth weighing for guests arriving with luggage after a long flight. Guests flying in can look at flights to Sydney on Traveloka before arranging that short transfer.

Once settled at 68 Market Street, most core sightseeing, shopping, and dining destinations within the CBD are reachable on foot, a meaningful convenience for travellers who'd rather not budget for taxis during a short Sydney stay. Attractions further out from the immediate Market Street precinct are where the train and light rail network come back into play.

Dining at Swissotel Sydney

Breakfast and evening drinks are both covered without leaving the building. Ten Stories Restaurant handles the hotel's main breakfast service, while Arches on Market — the bar and lounge space refreshed as part of the 2022-2023 renovation — serves as the property's food-and-beverage venue outside breakfast hours. Beyond the hotel itself, the central Market Street location puts guests within easy reach of Sydney's wider CBD dining scene, from the nearby Queen Victoria Building precinct to World Square. Guests wanting to plan more of their Sydney visit can browse activities around Sydney on Traveloka alongside their hotel stay.

Having a breakfast venue and a separate bar/lounge on-site suits business travellers with early meetings and families wanting a predictable breakfast option before a day of sightseeing. For dinner and more variety, the CBD setting puts a wide spread of independent restaurants and cafes within reach beyond the hotel's own outlets, without needing transport.

Why Stay at Swissotel Sydney

An address right in the middle of the CBD, paired with facilities that — thanks to the 2022-2023 works — don't feel dated the way an older hotel's shared spaces sometimes do: that combination is what tends to tip the decision here. Strong guest reviews, with cleanliness standing out even within that already-positive feedback, add weight for both business travellers wanting to be near everything and leisure travellers who'd rather walk to Sydney's landmarks than drive. Scale plays into it too: 369 rooms across 15 floors, plus refreshed conference space, gives the property enough capacity for group travel and business events, not just solo or couple stays, while the Accor-network branding gives anyone who's stayed at a sister property a familiar standard to expect. Against other CBD hotels a traveller might be comparing, a large, recently renovated room inventory plus dining coverage at both ends of the day plus a high-8s review score adds up to a fairly complete package — without the gaps smaller independent CBD properties sometimes have when they lack on-site leisure facilities or conference space altogether.

Tips for Booking Swissotel Sydney on Traveloka

  • Check-out is 11:00am and check-in opens at 3:00pm — plan arrival timing around that gap if landing early in the morning.
  • Signature Skyline rooms, with their Blue Mountains and CBD views, make up a smaller slice of the 369-room total than the standard categories, so book that tier early if the view matters.
  • On-site parking carries a surcharge; weighing it against Sydney's walkable CBD and public transport, or against nearby off-site self-parking, can save money for longer stays.
  • Groups coordinating a nearby conference or event should factor in the hotel's refreshed 2022-2023 conference and meeting spaces when deciding whether a standard room booking covers everything or whether meeting-room access needs arranging separately.
  • With both Ten Stories Restaurant for breakfast and Arches on Market covering evening drinks on-site, guests on a tight schedule can lean on those venues instead of building off-site meal stops into every part of the day.

Traveloka's Sydney hotel listings make it easy to compare this hotel against other CBD options.

Other Popular Hotels Near Sydney CBD

Sydney's CBD, near Market Street, has a strong cluster of well-reviewed hotels close to Swissotel Sydney. Here are other popular, currently live options in the same area on Traveloka:

Meriton Suites Kent Street, Sydney

  • Hotel details: A 5-star, 430-room apartment-style property across 56 floors, opposite World Square shopping centre.
  • Room types: Studio, One, Two, and Three Bedroom Suites, plus a Three Bedroom Summit Penthouse.
  • Amenities: Indoor pool with sauna, fitness centre, secure parking, fully equipped kitchens.

PARKROYAL Darling Harbour

  • Hotel details: A 4.5-star, 341-room hotel across 10 floors at 150 Day Street, highly rated by guests.
  • Room types: Standard rooms and executive suites.
  • Amenities: Fitness centre, business centre and conference rooms, 24-hour room service, wheelchair-accessible facilities.

Mercure Sydney

  • Hotel details: A 4-star, 14-floor hotel at George Street, Chippendale, very well reviewed by guests.
  • Room types: Room categories for solo travellers, couples, and families.
  • Amenities: Swimming pool, fitness centre, complimentary WiFi, concierge services.

Rydges World Square

  • Hotel details: A 4.5-star, 460-room hotel across 10 floors at Pitt Street, with strong guest reviews.
  • Room types: Standard and deluxe room categories, including deluxe king with balcony.
  • Amenities: Conference centre, fitness centre, ballroom and banquet facilities, wheelchair accessibility.

Fraser Suites Sydney

  • Hotel details: A 5-star, 201-unit apartment property across 42 floors at Kent Street, rated highly by guests.
  • Room types: Studio rooms and one-bedroom suites, with upgrade options.
  • Amenities: Indoor swimming pool, spa tub, fitness centre, business centre.

Together, these CBD-area properties give travellers a range of styles to compare against Swissotel Sydney, from full-service international-brand hotels to apartment-style suites with kitchens, all within easy reach of Market Street. For flights and more of Sydney to explore, Traveloka's homepage is a good place to start planning the rest of the trip.

All facilities in Swissôtel Sydney

Others Swissôtel Sydney
Others

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Hotel Services

  • Concierge
  • Express check-out

In-room Facilities

  • TV

Accommodation Policy & General Information in Swissôtel Sydney

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Number of floors in Swissôtel Sydney
15
Another facilities in Swissôtel Sydney
Outdoor pool, Parking with surcharge, Swimming pool, WiFi in public area, Concierge

Frequently asked questions about Swissôtel Sydney

When was Swissotel Sydney last renovated?
Swissotel Sydney was originally built in 1999 and underwent a major refurbishment starting in September 2014 that transformed all guestrooms and added extra rooms. A further multi-million-dollar renovation of the leisure facilities, lobby, bar, and conference rooms ran from August 2022 to March 2023.
Where is Swissotel Sydney located?
Swissotel Sydney is located at 68 Market Street in Sydney's central business district. This central CBD position puts the hotel within walking distance of major shopping precincts and much of Sydney's main sightseeing.
Does Swissotel Sydney have a pool?
Yes, Swissotel Sydney has an outdoor heated swimming pool on-site, along with a fitness centre. These leisure facilities were part of the hotel's most recent renovation, completed in March 2023.
What room types are available at Swissotel Sydney?
Swissotel Sydney offers Swiss Advantage Rooms (with a king bed or two extra-long doubles), Premier Rooms, Swiss Executive Rooms, and top-tier Signature Skyline Rooms and Suites, which offer views extending toward the Blue Mountains, across the hotel's 369 total rooms and suites.
What are the check-in and check-out times at Swissotel Sydney?
Check-in at Swissotel Sydney is from 3:00pm, and check-out is required before 11:00am. Given the hotel's central CBD location, guests can generally use the time before check-in or after check-out to explore nearby attractions on foot.
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Swissôtel Sydney reviews and ratings

Overall Ratings & Reviews Swissôtel Sydney

Traveloka (42)
Other sources (1,003)
8.8
Very Good
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

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Traveller Reviews Swissôtel Sydney

Number of reviews per page
20
40
Top reviews
Ann
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We liked the that it was central in the city , but the room was not clean ,we had to ask for coffee cups , wine glasses , toilet paper was broken and one of our rooms were not cleaned daily . Everything was addressed very quickly but wouldn’t return .
Marilyn
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was the perfect stay in a great central location with so much shopping experiences available. Room perfect, staff very helpful and friendly, breakfast was a great way to start the day. Shopping & Theatres right there almost at your door. Throughly enjoyed our stay. Highly recommend.
Roslyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just elevators were a bit slow.
Adele
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great central location. Excellent breakfast with lots of options for families. Bathrooms a bit dated but well maintained and clean.
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location near State Theatre and parking stations. Lovely bar and dining at Arches.
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotels front desk staff need more training. They put us in room 1723, right next door they were doing emergency plumbing repairs. We had angle grinding, drilling and jack hammering. We asked the front desk how long the repairs would take and they said ten minutes. One hour later they were still going, rang front desk, they said sorry , it will just be another 10minutes. After 3 hours we asked to change rooms. We had to ask, they didn’t offer at any stage. The air conditioner was also broken, it was stuck on sixteen degrees. If you’re going to call yourself a five star hotel, your staff need much better training.
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Sian
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect if you’re wanting to shop on Pitt street or see a show at the state Theater. Rooms were spacious. Two cons, I wish the mini bar was full with things to buy, and the lifts take so long.
mark
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A great place to stay in the heart of the Sydney CBD, within a 2 minute walk to Pitt Street Mall with its many shops, restaurants and cafes. Rooms are spacious, modern and well appointed. Only downside were the staff who often seemed disinterested. Also found that calls to reception from my room went unanswered - including room service. In short, great hotel but staff service was not great.
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Joan
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing central location. Close to eateries and public transport and the Pitt St Mall. There were issues with the lifts with long queues with 2 lifts not working. This was unfortunate as it was the King’s Birthday weekend. I would stay there again!
marlene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, near all shops and easy access to trains and metro.
Rika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The restaurant on the lobby was too expensive and female staff was not friendly.
Trevor
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good
Karen Marie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location is excellent.
Alan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A very handy location, central to all shopping centers, train stations and Haye Park. The staff was very friendly, efficient and helpful. But allow plenty of time for the lifts.
Raymond
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel, great location.
Deepa
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Convenience is unmatched but I think the property could do with a refurbishment or some touch ups. The windows were dirty
Johnny
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place, wonderful staff
Caren
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Location ! Location ! Location ! Great hotel , friendly abd efficient service
Andrew
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very good hotel. Eill stay there again
lorraine
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Large love clean room & love the bathroom with large bath. Very comfy beds. Staff were excellent & breakfast great. Always try & stay at Swissotel if price is reasonable. Very handy for shopping & trasport.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.