贝斯特韦斯特普拉斯伯利兹比尔特穆尔广场酒店

Friendly staffs

廁所馬桶故障

廁所馬桶故障

沒有

WARNING: If you make a reservation here you may get told when you arrive that they don't have a room for you after all and send you to another shady hotel across town. That's what happened to us- I made the reservation a month before, we flew in for US and it was night time and we arrived and they said sorry you're not actually staying here- it was completely bizarre, and frankly scary because I didn't know the area, didn't know where they were taking me but just had to trust them after they had already lied by letting me pay for a reservation and then giving my paid for room to someone else. THE WORST PART- the shuttle driver who took us to the other hotel told us they do this EVERY WEEK to people!! Unacceptable! And the hotel they made us stay at instead was in a random apartment building on the 4th floor above an abandoned casino- it was sketchy! This was a a HORRIBLE way to treat people who made a reservation and paid to stay at the Best Western- and the fact that this is their POLICY instead of an exception is just false advertising and felt very unsafe and unfair. Do NOT make a reservation at this hotel because they could do the same to you.

Pretty much a rough motel. Grounds are ok, restaurant was decent, pool was under construction for a new deck so minimal loungers or room for guests. Rooms smelled horrible of mostly thick mold and light sewage.

Solid for Belize City, but there was a ton of construction noise as they were renovating a room next door. The coffee shop also could not sell coffee right away in the morning as the "machines needed to warm up" so we had to skip it in our run to the airport.

Staff is very friendly, courteous, and eager to help. A few issues with the room. A.C. and safe do not work. Front desk were to send someone, but we have been gone each day.

From the shuttle driver to all the hotel staff we interacted with, everyone was very polite and provided excellent service. The hotel was very well maintained, clean and welcoming.

Hôtel tranquille et sûr, chambres spacieuses et cadre sympa, très bon accueil

Highlights of this stay, the efficient pick up from the airport, convenient location to the airport, on site restaurant, and kind staff. The room was clean and satisfactory, although we recommend asking for a second floor room away from noise.

The staff are very nice and friendly

Staff and food was fantastic

Room was clean, well appointed and quiet. Plenty of soaps in bathroom, hot water, and bathrobes.

Hotel shuttle poorly organized. Was left 2 x even with confirmed times. Waited at the airport x hr prior to just taking a taxi with other guests. Tried to confirm pick up from water taxi 4x and no response through app, ended up calling and confirming but driver arrived and said he had no room for us. Contacted hotel and they said some one would be there in the next 30 min, after already waiting for 30 elected to take a cab. Hotel was clean but shuttle was very useless and annoying.

beautiful room, great food and very friendly staff

Nice atmosphere. Comfortable room. Helpful staff. The only mildly critical comment was they were not really open to the idea of early check in. They seemed to take the position that all rooms are ready at exactly 3:00.

The staff was helpful and friendly, even when they were super busy with an event (we weren't attending the event) at the hotel.

Dirty coffee cup, no hot water in the shower, extremely noisy room, no wash cloths.

Fantastic! Clean, well maintained rooms. Service by servers in restaurants are excellent. Food was great. Buffets had great options. Shower has great pressure and hot water. Pool was very clean, a little chilly but meant to help balance the hot weather. Pool deck was beautiful - fresh towels. For our family, it met every box. Lacking a little soundproofing between rooms/hallways, but it can be expected in a place like Belize. Also, shuttle to airport which was appreciated. Would stay again in the future without a doubt!