Best Western Plus Belize Biltmore Plaza

Hotels
8.2
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Antina

10.0
/ 10
The customer service is outstanding and undeniably the best I have ever experienced in hotel resort stays. Kimberly in the kitchen, Natalie in sales, all the ladies at the front desk, the shuttle drivers, security, the ladies that handle the excursions, staff that help with luggage and the list goes on. They go over and beyond their job to provide the best customer service. Thank you! ❤️🙏

Leslie Jean

10.0
/ 10
I truly enjoyed my stay. The staff went above and beyond each day to make us feel like family. We did not have to repeat our names or drink preferences. The facility is beautiful! Our room was clean and spacious. We will visit again soon!

WINETTE

10.0
/ 10
My stay at this hotel was excellent, staff were friendly and room spacious and spotless. Also, food was great and again, staff were very professional and made us feels comfortable. I would stay at this hotel again. It's also only about 10 drive to the water taxi port.
In the Area
See Map
3 Miles Northern Highway, Belize District, Belize

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
In Belize City (Belama Phase 2)
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What's around Best Western Plus Belize Biltmore Plaza

3 Miles Northern Highway, Belize District, Belize
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General


In Belize City (Belama Phase 2)

Location


With a stay at Best Western Plus Belize Biltmore Plaza, you'll be centrally located in Belize City, within a 10-minute drive of San Pedro Belize Express Water Taxi Belize City Terminal and Travellers Liquors. This luxury hotel is 1.2 mi (1.9 km) from Seashore Promenade and 1.2 mi (2 km) from The Belize Sign Monument.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Travellers Liquors - 1.2 km / 0.7 mi
Seashore Promenade - 1.8 km / 1.1 mi
The Belize Sign Monument - 1.9 km / 1.2 mi
Haulover Bridge - 3.3 km / 2 mi
Museum of Nature Artistry - 3.9 km / 2.4 mi
Swing Bridge - 4.8 km / 3 mi
Image Factory Art Foundation - 4.9 km / 3 mi
Museum of Belize - 5 km / 3.1 mi
St. Mary's Church - 5 km / 3.1 mi
San Pedro Belize Express Water Taxi Belize City Terminal - 5.1 km / 3.2 mi
Tourism Village - 5.3 km / 3.3 mi
Belize Welcome Sign - 5.6 km / 3.5 mi
Baron Bliss Lighthouse - 5.6 km / 3.5 mi
Baron Bliss Tomb - 5.6 km / 3.5 mi
Bannister Island - 5.8 km / 3.6 mi

The nearest airports are:
Belize City (TZA-Belize City Municipal) - 4.6 km / 2.9 mi
Philip S. W. Goldson Intl. Airport (BZE) - 12.1 km / 7.5 mi

The preferred airport for Best Western Plus Belize Biltmore Plaza is Philip S. W. Goldson Intl. Airport (BZE).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Belize City? This hotel has 12691 square feet (1179 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by The Victorian Room, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 75 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Best Western Plus Belize Biltmore Plaza

Bar, Cafe and Lounge Best Western Plus Belize Biltmore Plaza
Bar, Cafe and Lounge
Swimming Pool Best Western Plus Belize Biltmore Plaza
Swimming Pool
Entertainment Facility Best Western Plus Belize Biltmore Plaza
Entertainment Facility
Fitness Center Best Western Plus Belize Biltmore Plaza
Fitness Center
Functional Hall Best Western Plus Belize Biltmore Plaza
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Things to Do

  • Fitness center
  • TV lounge
  • Spa
  • Garden

Connectivity

  • LAN Internet
  • Free WiFi
  • Internet point

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Transportation

  • Airport transfer
  • Storage

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms

Kids and Pets

  • Babysitting

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Jet ski

Accommodation Policy & General Information in Best Western Plus Belize Biltmore Plaza

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for to-go breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 27 per person (one-way)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, Minimum age for COVID-19 test requirement: 1, Onsite COVID-19 testing (Antigen) is available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Belize Biltmore Plaza
75
Number of floors in Best Western Plus Belize Biltmore Plaza
2
Another facilities in Best Western Plus Belize Biltmore Plaza
Laundry service, Multilingual staff, Wedding service, Express check-out, Porter

Frequently asked question in Best Western Plus Belize Biltmore Plaza

What are available facilities at Best Western Plus Belize Biltmore Plaza?
There are top facilites at Best Western Plus Belize Biltmore Plaza such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Belize Biltmore Plaza?
The standard check-in time at Best Western Plus Belize Biltmore Plaza is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Belize Biltmore Plaza provide breakfast?
Yes, Best Western Plus Belize Biltmore Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Belize Biltmore Plaza
Best Western Plus Belize Biltmore Plaza has a 4.5-star rating.
How many floors does Best Western Plus Belize Biltmore Plaza have?
Best Western Plus Belize Biltmore Plaza has 2.
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More Reviews from Other Guests in Best Western Plus Belize Biltmore Plaza

8.2
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Best Western Plus Belize Biltmore Plaza

Number of reviews per page
20
40
Top reviews
anna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, small, plenty of parking, good breakfast. Great, friendly staff.
Amanda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bar had karaoke until after 11pm at night and our room was literally right beside the bar with 2 young kids. Then, at 520am there was crashing and what sounded like furniture moving down the hall outside our room. The room was clean, the staff were wonderful, and the pool is nice.
Antina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The customer service is outstanding and undeniably the best I have ever experienced in hotel resort stays. Kimberly in the kitchen, Natalie in sales, all the ladies at the front desk, the shuttle drivers, security, the ladies that handle the excursions, staff that help with luggage and the list goes on. They go over and beyond their job to provide the best customer service. Thank you! ❤️🙏
Read More
teresa
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Decent hotel for Belize city, food hit or miss, but went to check in around 1 and they said it would be an additional charge to get the room now. Really if it is ready then let us check in instead of nickel and diming for some extra bucks. Not a good way to build any loyalty. Won't be staying there again unless I have no choice.
Read More
LaToya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dear Hotel Management Team, I am writing to formally report a very disappointing experience during my stay at your hotel. From shuttle pickup through checkout, the level of service fell well below expectations. At check-in, the front desk staff member was preoccupied and inattentive. When I attempted to locate my rewards account and explained that my sisters were ready to go to the room while I completed check-in, the staff member simply pointed to the keys on the desk. We were not provided basic welcome information—no room number, no directions, and no explanation of hotel amenities. Once in the room, my sister took a shower shortly after 4:00 p.m. and reported that the water was cold. I attempted to shower about an hour later and experienced the same issue. I contacted the front desk, and maintenance was sent to the room. Despite checking the water, the issue was treated as if nothing were wrong, even though we clearly stated the water was not even lukewarm. Maintenance had to be contacted again, and it took several hours before the hotel finally agreed to move us to another room. The replacement room was noticeably better—it had proper hot water, a larger television, a larger refrigerator, and included body wash and shampoo, which were missing from the original room. This inconsistency raises serious concerns about room standards and quality control. Additionally, when I called to request sugar and cream for the tea provided in the room, the kitchen staff stated they
Read More
Devon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very courteous, as usual
CHELSEA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, staff are lovely! The restaurant was great
Morgan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was super expensive, pretty much overpriced. The flushing handle on the toilet was falling off, the TV was broken, and fuzzy, and we experienced some attitude from the staff. Breakfast menu as advertised in the room was wrong, and we almost missed our flight became the preordered food didn’t come out for 30 minutes after we had requested it for.
Read More
Leslie Jean
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I truly enjoyed my stay. The staff went above and beyond each day to make us feel like family. We did not have to repeat our names or drink preferences. The facility is beautiful! Our room was clean and spacious. We will visit again soon!
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was extremely friendly and helpful.
Lauren
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing onsite restaurant
Maurisha
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Came for a solo trip for new years. I upgraded to the premium king: initially they had me in a deluxe room until I went to the desk let them know and it was fixed immediately. The bed is super comfortable, the room was clean besides behind the bed. (Crumbs and hair) were left. I only ate at the Jaguar bar, the jerk chicken is great but the ride is meh, the fettuccine pasta is tasty, the Philly cheese sandwich I sent back due to not being able to eat it bc it fell apart. The guest are friendly and the pool is nice and cool, I’d definitely stay again since it’s close to the airport but you do need a taxi to go closer to the bars which is in south Belize. I did walk to Seabreeze which is about 15min, and the store which is about 10min. Taxis range from $5-20 to go 5-15min down the road.
Read More
Sandra
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel needs upgrading, as it is very old-fashioned. The staff is super friendly and goes above and beyond to make you feel welcome. I had to move rooms three days into my stay because my TV and phone did not work, and there was a strange odor. The staff was very accommodating and apologetic, and they came right away to fix the issues.
Read More
Karen
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service…not too wild about the service fee added with all meals. Must not have to tip? Nice room. Service was good. Clean.
WINETTE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My stay at this hotel was excellent, staff were friendly and room spacious and spotless. Also, food was great and again, staff were very professional and made us feels comfortable. I would stay at this hotel again. It's also only about 10 drive to the water taxi port.
Claire
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They couldn’t find my reservation - was at the front desk for some time with maybe 3 words. Not very friendly
julia
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s basically a motel with nice plants. It was the second best hotel when I searched from Canada but I did not like it, For one night it’s ok. Beds are like marshmallows.
Sai Kumar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Noisy until late with bass from one of the restaurants/barroom had a weird smell despite running the AC. Nice gym. Easy to arrange shuttle.
JACK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful all around. Pleasant staff and lush garden and pool setting. Plenty of food and drink areas. Room was big.
ZamZam
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

As someone who travels constantly and has stayed in many hotels, the check in staff was so unfriendly to us and ignored us constantly while smiling and helping others. We got stuck with a room that smelt of strong mildew and all they could offer us was air freshener in which they took it back from us. We booked 2 connected rooms and when we got there they told us we only have 1 and then gave us 2 far apart rooms. Restaurant quality wasn’t nice , and even when trying to buy drinks downstairs we were ignored and felt like we were a bother when we asked to pay for our stuff. In conclusion, please treat everyone the SAME no matter what their skin color or religion is !!!!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Best Western Plus Belize Biltmore Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Belize Biltmore Plaza

Number of reviews per page
20
40
Top reviews
anna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, small, plenty of parking, good breakfast. Great, friendly staff.
Amanda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bar had karaoke until after 11pm at night and our room was literally right beside the bar with 2 young kids. Then, at 520am there was crashing and what sounded like furniture moving down the hall outside our room. The room was clean, the staff were wonderful, and the pool is nice.
Antina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The customer service is outstanding and undeniably the best I have ever experienced in hotel resort stays. Kimberly in the kitchen, Natalie in sales, all the ladies at the front desk, the shuttle drivers, security, the ladies that handle the excursions, staff that help with luggage and the list goes on. They go over and beyond their job to provide the best customer service. Thank you! ❤️🙏
Read More
teresa
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Decent hotel for Belize city, food hit or miss, but went to check in around 1 and they said it would be an additional charge to get the room now. Really if it is ready then let us check in instead of nickel and diming for some extra bucks. Not a good way to build any loyalty. Won't be staying there again unless I have no choice.
Read More
LaToya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dear Hotel Management Team, I am writing to formally report a very disappointing experience during my stay at your hotel. From shuttle pickup through checkout, the level of service fell well below expectations. At check-in, the front desk staff member was preoccupied and inattentive. When I attempted to locate my rewards account and explained that my sisters were ready to go to the room while I completed check-in, the staff member simply pointed to the keys on the desk. We were not provided basic welcome information—no room number, no directions, and no explanation of hotel amenities. Once in the room, my sister took a shower shortly after 4:00 p.m. and reported that the water was cold. I attempted to shower about an hour later and experienced the same issue. I contacted the front desk, and maintenance was sent to the room. Despite checking the water, the issue was treated as if nothing were wrong, even though we clearly stated the water was not even lukewarm. Maintenance had to be contacted again, and it took several hours before the hotel finally agreed to move us to another room. The replacement room was noticeably better—it had proper hot water, a larger television, a larger refrigerator, and included body wash and shampoo, which were missing from the original room. This inconsistency raises serious concerns about room standards and quality control. Additionally, when I called to request sugar and cream for the tea provided in the room, the kitchen staff stated they
Read More
Devon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very courteous, as usual
CHELSEA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, staff are lovely! The restaurant was great
Morgan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was super expensive, pretty much overpriced. The flushing handle on the toilet was falling off, the TV was broken, and fuzzy, and we experienced some attitude from the staff. Breakfast menu as advertised in the room was wrong, and we almost missed our flight became the preordered food didn’t come out for 30 minutes after we had requested it for.
Read More
Leslie Jean
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I truly enjoyed my stay. The staff went above and beyond each day to make us feel like family. We did not have to repeat our names or drink preferences. The facility is beautiful! Our room was clean and spacious. We will visit again soon!
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was extremely friendly and helpful.
Lauren
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing onsite restaurant
Maurisha
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Came for a solo trip for new years. I upgraded to the premium king: initially they had me in a deluxe room until I went to the desk let them know and it was fixed immediately. The bed is super comfortable, the room was clean besides behind the bed. (Crumbs and hair) were left. I only ate at the Jaguar bar, the jerk chicken is great but the ride is meh, the fettuccine pasta is tasty, the Philly cheese sandwich I sent back due to not being able to eat it bc it fell apart. The guest are friendly and the pool is nice and cool, I’d definitely stay again since it’s close to the airport but you do need a taxi to go closer to the bars which is in south Belize. I did walk to Seabreeze which is about 15min, and the store which is about 10min. Taxis range from $5-20 to go 5-15min down the road.
Read More
Sandra
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel needs upgrading, as it is very old-fashioned. The staff is super friendly and goes above and beyond to make you feel welcome. I had to move rooms three days into my stay because my TV and phone did not work, and there was a strange odor. The staff was very accommodating and apologetic, and they came right away to fix the issues.
Read More
Karen
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service…not too wild about the service fee added with all meals. Must not have to tip? Nice room. Service was good. Clean.
WINETTE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My stay at this hotel was excellent, staff were friendly and room spacious and spotless. Also, food was great and again, staff were very professional and made us feels comfortable. I would stay at this hotel again. It's also only about 10 drive to the water taxi port.
Claire
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They couldn’t find my reservation - was at the front desk for some time with maybe 3 words. Not very friendly
julia
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s basically a motel with nice plants. It was the second best hotel when I searched from Canada but I did not like it, For one night it’s ok. Beds are like marshmallows.
Sai Kumar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Noisy until late with bass from one of the restaurants/barroom had a weird smell despite running the AC. Nice gym. Easy to arrange shuttle.
JACK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful all around. Pleasant staff and lush garden and pool setting. Plenty of food and drink areas. Room was big.
ZamZam
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

As someone who travels constantly and has stayed in many hotels, the check in staff was so unfriendly to us and ignored us constantly while smiling and helping others. We got stuck with a room that smelt of strong mildew and all they could offer us was air freshener in which they took it back from us. We booked 2 connected rooms and when we got there they told us we only have 1 and then gave us 2 far apart rooms. Restaurant quality wasn’t nice , and even when trying to buy drinks downstairs we were ignored and felt like we were a bother when we asked to pay for our stuff. In conclusion, please treat everyone the SAME no matter what their skin color or religion is !!!!
Read More
Number of reviews per page
20
40