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  4. Hotel di Best Western Plus Belize Biltmore Plaza
Lihat Penginapan Lain di Daerah Belize

Best Western Plus Belize Biltmore Plaza

Hotel
8.2
/10
Sangat Baik
1,003 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Tom

10.0
/ 10
Nice atmosphere. Comfortable room. Helpful staff. The only mildly critical comment was they were not really open to the idea of early check in. They seemed to take the position that all rooms are ready at exactly 3:00.
Lihat terjemahan

Tommi

10.0
/ 10
The staff was helpful and friendly, even when they were super busy with an event (we weren't attending the event) at the hotel.
Lihat terjemahan

Dustyn

10.0
/ 10
Amazing staff and Hotel! They were extremely accommodating, and made sure our stay went well. The hotel was spotless and room service was done every day, it was a wonderful stay overall. Will be going back next year for sure!
Lihat terjemahan
Di Kawasan
Lihat Peta
3 Miles Northern Highway, Belize District, Belize

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
In Belize City (Belama Phase 2)
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Best Western Plus Belize Biltmore Plaza

3 Miles Northern Highway, Belize District, Belize
Temui Lebih Banyak Tempat
Lobi Best Western Plus Belize Biltmore Plaza
Lobi 2 Best Western Plus Belize Biltmore Plaza

Ketahui Lebih Lanjut Mengenai Best Western Plus Belize Biltmore Plaza

General


In Belize City (Belama Phase 2)

Location


With a stay at Best Western Plus Belize Biltmore Plaza, you'll be centrally located in Belize City, within a 10-minute drive of San Pedro Belize Express Water Taxi Belize City Terminal and Travellers Liquors. This luxury hotel is 1.2 mi (1.9 km) from Seashore Promenade and 1.2 mi (2 km) from The Belize Sign Monument.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Travellers Liquors - 1.2 km / 0.7 mi
Seashore Promenade - 1.8 km / 1.1 mi
The Belize Sign Monument - 1.9 km / 1.2 mi
Haulover Bridge - 3.3 km / 2 mi
Museum of Nature Artistry - 3.9 km / 2.4 mi
Swing Bridge - 4.8 km / 3 mi
Image Factory Art Foundation - 4.9 km / 3 mi
Museum of Belize - 5 km / 3.1 mi
St. Mary's Church - 5 km / 3.1 mi
San Pedro Belize Express Water Taxi Belize City Terminal - 5.1 km / 3.2 mi
Tourism Village - 5.3 km / 3.3 mi
Belize Welcome Sign - 5.6 km / 3.5 mi
Baron Bliss Lighthouse - 5.6 km / 3.5 mi
Baron Bliss Tomb - 5.6 km / 3.5 mi
Bannister Island - 5.8 km / 3.6 mi

The nearest airports are:
Belize City (TZA-Belize City Municipal) - 4.6 km / 2.9 mi
Philip S. W. Goldson Intl. Airport (BZE) - 12.1 km / 7.5 mi

The preferred airport for Best Western Plus Belize Biltmore Plaza is Philip S. W. Goldson Intl. Airport (BZE).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Belize City? This hotel has 12691 square feet (1179 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by The Victorian Room, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 75 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Semua kemudahan dari Best Western Plus Belize Biltmore Plaza

Bar, Kafe dan Lounge Best Western Plus Belize Biltmore Plaza
Bar, Kafe dan Lounge
Kolam Renang Best Western Plus Belize Biltmore Plaza
Kolam Renang
Kemudahan Hiburan Best Western Plus Belize Biltmore Plaza
Kemudahan Hiburan
Pusat Kecergasan Best Western Plus Belize Biltmore Plaza
Pusat Kecergasan
Dewan Majlis Best Western Plus Belize Biltmore Plaza
Dewan Majlis

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Kawasan merokok
  • Bankuet
  • Dewan besar
  • Parkir
  • Teres

Aktiviti

  • Pusat kecergasan
  • Ruang TV
  • Spa
  • Taman

Kemudahan Internet

  • Internet LAN
  • WiFi percuma
  • Sudut internet

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Akses kerusi roda
  • Pembolehcapaian mudah

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Tempat simpanan

Makanan dan Minuman

  • Sarapan
  • Bar snek

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Kemudahan Umum

  • Peti keselamatan

Kemudahan Berhampiran

  • Kedai cenderamata

Sukan & Rekreasi

  • Ski jet

Polisi Penginapan & Maklumat Umum di Best Western Plus Belize Biltmore Plaza

Nota Penting
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

  • Fee for to-go breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 27 per person (one-way)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, Minimum age for COVID-19 test requirement: 1, Onsite COVID-19 testing (Antigen) is available, Contactless check-in is available, No elevators

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Best Western Plus Belize Biltmore Plaza
75
Bilangan tingkat di Best Western Plus Belize Biltmore Plaza
2
Fasilitas lain di Best Western Plus Belize Biltmore Plaza
Perkhidmatan dobi, Kakitangan berbilang bahasa, Perkhidmatan perkahwinan, Daftar keluar ekspres, Penjaga pintu

Soalan lazim tentang Best Western Plus Belize Biltmore Plaza

Apa facilities yang tersedia di Best Western Plus Belize Biltmore Plaza?
Berikut facilities yang ada di Best Western Plus Belize Biltmore Plaza seperti Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Best Western Plus Belize Biltmore Plaza?
Masa check-in di Best Western Plus Belize Biltmore Plaza bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Best Western Plus Belize Biltmore Plaza menyediakan sarapan pagi?
Ya, Best Western Plus Belize Biltmore Plaza menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Best Western Plus Belize Biltmore Plaza?
Best Western Plus Belize Biltmore Plaza ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Best Western Plus Belize Biltmore Plaza?
Best Western Plus Belize Biltmore Plaza mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Best Western Plus Belize Biltmore Plaza

8.2
Sangat Baik
Daripada 1,003 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Best Western Plus Belize Biltmore Plaza

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kelly-Lynne
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

beautiful room, great food and very friendly staff
Tom
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice atmosphere. Comfortable room. Helpful staff. The only mildly critical comment was they were not really open to the idea of early check in. They seemed to take the position that all rooms are ready at exactly 3:00.
Tommi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff was helpful and friendly, even when they were super busy with an event (we weren't attending the event) at the hotel.
Kristen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Dirty coffee cup, no hot water in the shower, extremely noisy room, no wash cloths.
Skylar
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Fantastic! Clean, well maintained rooms. Service by servers in restaurants are excellent. Food was great. Buffets had great options. Shower has great pressure and hot water. Pool was very clean, a little chilly but meant to help balance the hot weather. Pool deck was beautiful - fresh towels. For our family, it met every box. Lacking a little soundproofing between rooms/hallways, but it can be expected in a place like Belize. Also, shuttle to airport which was appreciated. Would stay again in the future without a doubt!
Read More
Martin
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good hotel, but relatively expensive.
Erich
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean room. Great shuttle service to airport and Ferry dock.
Nalini
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room was dated with scratched up furniture, phone didn't work, no regulator for fan, coffee supplies were inadequate. Shuttle arrived over 40 minutes late, despite of prior day reminder. Restaurant service was terrible for dinner.
Rolando
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Everything ok
Dustyn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Amazing staff and Hotel! They were extremely accommodating, and made sure our stay went well. The hotel was spotless and room service was done every day, it was a wonderful stay overall. Will be going back next year for sure!
rita d.
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Very clean and inviting. The staff was friendly and made us feel welcomed! We stayed two nights and we enjoyed our stay. The breakfast buffet was okay but I’m not big on breakfast foods but others appeared to enjoy it. Not much to do in the area but we were able to get a driver and did a quick run downtown Belize and a visit to old Belize City. Overall, it was great!
Read More
Erich
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean, comfortable and impeccable service!
Cherron
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The room is very clean and nice with more than adequate space. The grounds are gorgeous, maintained beautifully, including the pool. The staff is extremely friendly and welcoming. Everything is on site: restaurants, a bar, coffee shop, souvenir shop, snacks, a Gym and a Spa....you never have to leave the property for anything.
Read More
anna
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean, small, plenty of parking, good breakfast. Great, friendly staff.
Amanda
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The bar had karaoke until after 11pm at night and our room was literally right beside the bar with 2 young kids. Then, at 520am there was crashing and what sounded like furniture moving down the hall outside our room. The room was clean, the staff were wonderful, and the pool is nice.
Antina
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The customer service is outstanding and undeniably the best I have ever experienced in hotel resort stays. Kimberly in the kitchen, Natalie in sales, all the ladies at the front desk, the shuttle drivers, security, the ladies that handle the excursions, staff that help with luggage and the list goes on. They go over and beyond their job to provide the best customer service. Thank you! ❤️🙏
Read More
teresa
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Decent hotel for Belize city, food hit or miss, but went to check in around 1 and they said it would be an additional charge to get the room now. Really if it is ready then let us check in instead of nickel and diming for some extra bucks. Not a good way to build any loyalty. Won't be staying there again unless I have no choice.
Read More
LaToya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Dear Hotel Management Team, I am writing to formally report a very disappointing experience during my stay at your hotel. From shuttle pickup through checkout, the level of service fell well below expectations. At check-in, the front desk staff member was preoccupied and inattentive. When I attempted to locate my rewards account and explained that my sisters were ready to go to the room while I completed check-in, the staff member simply pointed to the keys on the desk. We were not provided basic welcome information—no room number, no directions, and no explanation of hotel amenities. Once in the room, my sister took a shower shortly after 4:00 p.m. and reported that the water was cold. I attempted to shower about an hour later and experienced the same issue. I contacted the front desk, and maintenance was sent to the room. Despite checking the water, the issue was treated as if nothing were wrong, even though we clearly stated the water was not even lukewarm. Maintenance had to be contacted again, and it took several hours before the hotel finally agreed to move us to another room. The replacement room was noticeably better—it had proper hot water, a larger television, a larger refrigerator, and included body wash and shampoo, which were missing from the original room. This inconsistency raises serious concerns about room standards and quality control. Additionally, when I called to request sugar and cream for the tea provided in the room, the kitchen staff stated they
Read More
Devon
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff was very courteous, as usual
CHELSEA
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Clean room, staff are lovely! The restaurant was great
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Best Western Plus Belize Biltmore Plaza

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.2
Sangat Baik
Daripada 1,003 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Best Western Plus Belize Biltmore Plaza

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kelly-Lynne
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

beautiful room, great food and very friendly staff
Tom
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice atmosphere. Comfortable room. Helpful staff. The only mildly critical comment was they were not really open to the idea of early check in. They seemed to take the position that all rooms are ready at exactly 3:00.
Tommi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff was helpful and friendly, even when they were super busy with an event (we weren't attending the event) at the hotel.
Kristen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Dirty coffee cup, no hot water in the shower, extremely noisy room, no wash cloths.
Skylar
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Fantastic! Clean, well maintained rooms. Service by servers in restaurants are excellent. Food was great. Buffets had great options. Shower has great pressure and hot water. Pool was very clean, a little chilly but meant to help balance the hot weather. Pool deck was beautiful - fresh towels. For our family, it met every box. Lacking a little soundproofing between rooms/hallways, but it can be expected in a place like Belize. Also, shuttle to airport which was appreciated. Would stay again in the future without a doubt!
Read More
Martin
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good hotel, but relatively expensive.
Erich
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean room. Great shuttle service to airport and Ferry dock.
Nalini
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room was dated with scratched up furniture, phone didn't work, no regulator for fan, coffee supplies were inadequate. Shuttle arrived over 40 minutes late, despite of prior day reminder. Restaurant service was terrible for dinner.
Rolando
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Everything ok
Dustyn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Amazing staff and Hotel! They were extremely accommodating, and made sure our stay went well. The hotel was spotless and room service was done every day, it was a wonderful stay overall. Will be going back next year for sure!
rita d.
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Very clean and inviting. The staff was friendly and made us feel welcomed! We stayed two nights and we enjoyed our stay. The breakfast buffet was okay but I’m not big on breakfast foods but others appeared to enjoy it. Not much to do in the area but we were able to get a driver and did a quick run downtown Belize and a visit to old Belize City. Overall, it was great!
Read More
Erich
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean, comfortable and impeccable service!
Cherron
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The room is very clean and nice with more than adequate space. The grounds are gorgeous, maintained beautifully, including the pool. The staff is extremely friendly and welcoming. Everything is on site: restaurants, a bar, coffee shop, souvenir shop, snacks, a Gym and a Spa....you never have to leave the property for anything.
Read More
anna
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean, small, plenty of parking, good breakfast. Great, friendly staff.
Amanda
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The bar had karaoke until after 11pm at night and our room was literally right beside the bar with 2 young kids. Then, at 520am there was crashing and what sounded like furniture moving down the hall outside our room. The room was clean, the staff were wonderful, and the pool is nice.
Antina
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The customer service is outstanding and undeniably the best I have ever experienced in hotel resort stays. Kimberly in the kitchen, Natalie in sales, all the ladies at the front desk, the shuttle drivers, security, the ladies that handle the excursions, staff that help with luggage and the list goes on. They go over and beyond their job to provide the best customer service. Thank you! ❤️🙏
Read More
teresa
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Decent hotel for Belize city, food hit or miss, but went to check in around 1 and they said it would be an additional charge to get the room now. Really if it is ready then let us check in instead of nickel and diming for some extra bucks. Not a good way to build any loyalty. Won't be staying there again unless I have no choice.
Read More
LaToya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Dear Hotel Management Team, I am writing to formally report a very disappointing experience during my stay at your hotel. From shuttle pickup through checkout, the level of service fell well below expectations. At check-in, the front desk staff member was preoccupied and inattentive. When I attempted to locate my rewards account and explained that my sisters were ready to go to the room while I completed check-in, the staff member simply pointed to the keys on the desk. We were not provided basic welcome information—no room number, no directions, and no explanation of hotel amenities. Once in the room, my sister took a shower shortly after 4:00 p.m. and reported that the water was cold. I attempted to shower about an hour later and experienced the same issue. I contacted the front desk, and maintenance was sent to the room. Despite checking the water, the issue was treated as if nothing were wrong, even though we clearly stated the water was not even lukewarm. Maintenance had to be contacted again, and it took several hours before the hotel finally agreed to move us to another room. The replacement room was noticeably better—it had proper hot water, a larger television, a larger refrigerator, and included body wash and shampoo, which were missing from the original room. This inconsistency raises serious concerns about room standards and quality control. Additionally, when I called to request sugar and cream for the tea provided in the room, the kitchen staff stated they
Read More
Devon
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff was very courteous, as usual
CHELSEA
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Clean room, staff are lovely! The restaurant was great
Bilangan ulasan setiap halaman
20
40