里约热内卢丽笙巴拉酒店

El hotel es bueno pero tiene mucho por mejorar, variedad en el desayuno, la piscina y bar hasta las 7pm es muy temprano para las vacaciones y el restaurante demorado y el chef no hace lo que se le pide si no lo que él quiere

Excelente!

The air conditioning did not work. Changed the room but still did not work. Service was not good either

Frisch, viel Obst und gute Auswahl!

This has been one of the worst Hotel experiences I’ve ever had. I arrived at this hotel in the middle of a heat wave. They assigned me to a room without air-conditioning. When I complained about it, they said they would replace my room only to let me wait for an hour before I really lost my patience, went down and checked out. As I was checking out and describing my negative experience, the staff of the hotel were smirking and giggling. I had to scramble in the middle of the night in Rio de Janeiro to find another hotel to stay to make matters worse, my booking was done through Expedia and the hotel is making hard for me to get a refund for the 10 days I was supposed to spend there when I checked out on the very first day. There was a construction in front of the hotel parking was terrible. The parking attendance themselves don’t have any air-conditioning those guys are there with a broken fan. The whole thing is terrible. The crowd in the hotel looked really iffy. I definitely do not recommend this hotel. If you’re going to Rio de Janeiro, take it from a local and native, do not stay in this place.

La piscina y el espacio circundante es insuficiente para la cantidad de habitaciones. Las piscinas son para niños.

Hotel é muito bom segunda vez que ficamos hospedados, mas dessa vez tenho dois pontos negativos o ar-condicionado não estava gelando muito trocamos de quarto e ainda sim ele não chega em uma temperatura baixa, e o frigobar do segundo quarto só é bonito porque não gela as bebidas

Gracias ppr

O hotel precisa de uma manutenção urgente, o banheiro tem cheiro de esgoto e o quarto também é fedido, cheira mofo O restaurante é sensacional e os funcionários são super gentis

Me gustó las instalación y el excelente servicio de todo el personal que aunque no hables el idioma hacen todo lo posible por entenderte

Buen hotel, buenas instalaciones

All floors have air conditioning problem water leaking from AC units Mold in washroom

Segunda vez que nos hospedamos lá. Os rapazes da recepção são ótimos. O quarto, banheiro tudo excelente. Muito limpo. Localização perfeita, sem falar no café da manhã ... maravilhoso.

Sistema de AC fraco, mesmo após troca de quarto. Mofo na saboneteira do banheiro e Wi-Fi extremamente instável.

Muy pequeñas las habitaciones no se podía ni caminar

BATHROOM with a leak. The issue was Reported no action taken. Restaurant service good, quality of food 6 of 10. Breakfats buffet ok. Front end service staff friendly.

Good hotel and great staff. We had a/c issues and they switched our room - very friendly and accommodating . The only downside of hotel is the pool - it is small and over crowded . Overall we would come here again and recommend to others as well.

The reception staff were outstanding and so very helpful. The location is perfect, as access to the beach, downtown and shopping malls is super easy. Barra de Tijuca is a great location! Rooms need to be updated

I pulled up in a taxi and asked at the front desk for change and there was none I was told. I then waited to check in for 30 minutes and 3 other guests interrupted a staff member and she assisted them before addressing me. I then finally got my turn to check in and no enthusiasm or mention about the New Year’s festivities so I brought it up. I was told it was sold out but that I could see fireworks from the rooftop on floor 15. Not as described on the website which referenced a beach experience. There is black mold around the sink faucet. There was no obvious place for the ice bucket nor did I see where I might get ice. I tried to call for assistance but no number works. The soup that I ordered tasted like paste flavored with lemon with shrimp added. The salad was not a salad that should be on the menu it had cheap lettuce I eburg vs spring mix or arugula and sliced tomatoes with drops of a dressing that was not something I could select. In fact it said pick up to 10 options and you could not pick one. The soup was given back due to its mashed potato consistency and basic lemon only flavor and the salad was also returned. Again I had to go to the front desk because the phone doesn’t allow a call to go through from your room. When I attempted to place my room service order it did not go through because it said no guest under my name was in room 641. There was no manager on site for a busy holiday event?? I am paying $500 the holiday rate for 1 night and want discount!!!

Hotel moderno, habitación pequeña, alejado de Copacabana