勒曼诺Relais & Châteaux 石头天堂

It was a perfect weekend getaway. Everything was perfect.

Our stay in the annexe was relaxing. The room was very spacious as well as the bathroom. There was a large balcony with chairs with a good view of the lake. The bed was comfortable The food in the restaurant was well prepared and delicious.

I loved the property and the staff.The dinner we had was super and the wait staff were extremely professional.Thought the work on the gazebo and some the grounds needed some work.

Très unique comme endroit. Tout est bien pensé au moindre petit detail. Expérience à refaire!

Bel endroit pour une escapade en amoureux! Je recommande fortement :)

A quite relaxing place to stay, specifically for the older generation.

Site magnifique, personnel très sympatique, lit extrêmement confortable.

This meant to be one of our highlight of our two weeks Canada’s road trip. We picked this hotel for its location and how this hotel market for relaxation and ambiance. It is on the higher end of the cost per night in the area. Staff was friendly but communication can definite be improve. We stayed two nights, there is building work started at 7am, we were put into a room facing the construction, we were not inform about this when we checked in. The night staff was kind, explain the history and show us around the hotel. I then spoke to reception staff in the morning and they said they will see what they can do. We got back to the hotel late that night, so we didn’t choose to move to the other building, but if we were informed by messages via hotel.com, we might have choose to go back to hotel earlier, to enjoy the hot hub and reset the experience. Most frustrating part probably is at check out, the same lady said the staff should have offered us breakfast, question did no one tell us that. The thing is if you weren’t given a choice is one thing but to be at check out to given another disappointment is annoying. The lady probably shouldn’t said anything. We dislike the over promise. The same lady said she will advise her manager that is currently on leave to write to me, I said let’s see, it’s a week on, still nothing. Another overpromise and under deliver. We expected more for the value we paid, this is constructive feedback. Thank you.

property is absolutely beautiful. The rooms were super clean, and every area was perfect, but what impressed me the most was the amazing staff at StoneHaven. Starting with the lady at the front desk who was in training — she provided excellent service and made me feel very welcome. The restaurant maître d’ was such a lovely lady, always taking care of me and making sure everything was perfect. The waiter during the evening service was also extremely professional and kind. I truly recommend your property, and I hope to come back very soon.

Lovely place to stay. Really special. Staff especially helpful and friendly.

Beautiful property with a lot of cachet, would certainly recommend

The bed was terrible, and we were very uncomfortable for two nights. We reported the issue to the staff, but they never fixed it.

Le personnel est très courtois. Tous les repas étaient succulents.

Every thing was wonderful. The thermal circuit was a highlight.

Déjeuner excellent mais dispendieux.

Beau décor de l’hotel, les employés sont très aimables et professionnels. Nous avons apprécié le spa mais le sauna sec ne semblait pas fonctionner. Le reste était très bien merci!!!

I absolutely love this place. It feels so homey and relaxing, and the overall atmosphere is beautiful. The food is delicious. Staff very nice and helpful. The only minor downsides on this visit were the shower pressure being (very) low and with a broken handheld showerhead, pillows that felt a bit oversized, and curtains that did not block the light quite enough. But none of that is reason enough to stay away. We plan to return many times. And I entirely recommend you try it!

An excellent, classy experience!

It was top notch

Clean room, beautiful decor in all parts of the building. Very nice helpful staff. The spa amenities were run-down. The sauna didn’t get hot and the steam room wasn’t working. I got a massage and it was decent but nothing special. The restaurant is very good but small portions as expected with fine dining and quite pricey. The hotel is dog friendly in some rooms which is a big bonus for us!