When we arrived to check in at 3:00 p.m. (the stated check-in time), our room wasn’t ready. We didn’t get access until 6:00 p.m., a full three hours late. This was especially frustrating because we were doing a staycation and were only staying for less than 24 hours. As soon as we finally got into the room, we headed straight to the pool with our kids, which was the main reason we chose this hotel. The pool area is nicely renovated, but the water was so cold that it was basically unusable. There’s no hot tub, although the sauna is a nice feature. We planned to give the pool another try the next morning, but it was closed for maintenance. Since the pool was the primary reason for booking this hotel, the combination of the delayed check-in and the pool closure made the stay a major disappointment. To their credit, the hotel offered free parking and breakfast as compensation. However, the breakfast buffet was definitely not worth the $31 per person they normally charge. The rooms are outdated and not worth the price we paid. Unfortunately, this stay was a bust, and we won’t be returning.