奇司威克克莱顿酒店

Our original room was dusty, dirty, and very outdated — nothing like the photos shown online. It was missing basic amenities such as bathrobes, bottled water, and a safe, and the carpet was dirty as well. Overall, it did not meet the standards I would expect from a 4-star hotel. After we complained about the strong smell of fresh paint outside the room, we were moved to a better room that included all of these amenities and was in a slight better condition. They need to ensure consistency, and better cleaning.

Highly recommend . A very comfortable stay! Will definitely return

Good location. Helpful staff Good amemities

객실자체는 나쁘지 않습니다. 주변뷰가 별로 없고 식당이 멀어서 식사하는게 항상힘들어요. 날이 더웠는데 에어컨이 약해서 최저온도로 설정해고 28도까지 올라감

A very modern hotel in a lovely area of London, with excellent rates. 5 minutes walk to the underground, easy access to CentralLondon. Have stayed in Clayton Hotel in Glasgow and the room and amenities in Chiswick Clayton were just as good. Will definitely stay again when in London.

Brilliant hotel - Thank you!

Always reliable for a lovely experience.

First time staying. Will 100% go back again. Everything was easy, between checking in/out, clean room, location was excellent. Only thing id say was my double bed would

We loved our stay! Very convenient to walk to local shops and to transportation. We will be back!

Spacious rooms, conveniently close to Gunnersbury station. Staff not that friendly and welcoming.

The room, and particularly the bathroom was very clean. Stayed in a room with one double bed and one single - spacious.

Wonderful overall. Easy walk to Kew Gardens.

Thank you Clayton!

Hotel is well-maintained and location is great for restaurants, pubs, shopping, and a few nice sights and museums nearby.

Beautiful hotel with a nice outdoor terrace, lobby and bar area, and spacious, modern rooms, but let down by a few things: - Upon waiting to check in, I was just ignored by multiple reception staff. They were on the phone, which is fine (I don't expect them to just hang up!), but at least make the effort to make eye contact, nod or smile or just acknowledge that you've been seen and that they will be with you in one minute. Just being purposefully ignored is infuriating and doesn't make you feel welcome. - When eventually acknowledged I was made to self check in on a vertical touch screen (like ordering in mcdonalds), which felt like the experience of a budget hotel. It was also frustrating to have to enter endless details, all of which I'd supplied when booking. - Everything seems to take an eternity from checking in, ordering a drink, ordering breakfast etc.. In the morning I gave up after there was no staff at the bar to order brunch, so I went elsewhere. - Food was poor. Pizza rubbish. It was heavy, stodgy and flavourless. - Air con didn't work in room (wouldn't even turn on) and the room was boiling. It's a shame because it has the potential to be fantastic.

It’s a decent hotel, quiet, staff could be friendlier though. I also found huge spider in the bathroom but I guess it’s not hotels fault.

Was a perfect place to stay for Kew Gardens and bus routes and underground into the middle of London, Shower could of been stronger, and the tv wasn’t great but only had that a night, breakfast was amazing, will stay here again

Great spacious rooms, very clean. Easy check in.

2泊目お世話になりました。 ガナーズベリー駅から歩いてすぐの好立地。 駅にはエレベーターが無いので荷物が多い方はバスでくるのもよいと思います。ホテルにはエレベーターあります。 機械でのチェックインに手間取っていたら、スタッフの方がすぐ手助けしてくださいました。 清潔でお茶とお菓子も用意してありくつろげました。照明のスイッチが少し分かりづらかったです。エアコンが付いてて快適！ 朝食はイングリッシュブレックファストのめにゆあが網羅されていて、野菜もヨーグルトもあります。朝から元気になれます。

Cleanliness was excellent and staff extremely pleasant and helpful. Well designed and furnished public areas. Only hitches were difficulties adjusting the heating system in the room on arrival, and not being directed to the designated breakfast area in the morning - so waited in the dining area! A lovely, friendly hotel, well recommend