DoubleTree by Hilton Hotel and Spa Chester

I wish I have chance to visit the hotel but I didn't due to booking mistake. The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.

Overall the hotel is

Restaurant menu had limited choice

We had a superior room which was a little small but a really strong shower. The bar service was slow due to staff making coffees most of the time. Food choice was really quite limited but the breakfasts were pretty good, although the bacon was piled high and had clearly been cooked much earlier and was like leather. Overal a reasonable stay and would stay again.

Really nice hotel! Feels more like a proper Hilton than a Garden Inn.

Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area.

We have stayed at this hotel before, it’s a perfect hotel for visiting Chester, if you have the use of a car, however they have started to charge £20 per person to use the pool. Reviewing the cost compared to other hotels -you can pay the same price with free access to their pools -Hilton Chester will lose our business if their prices do not remain competitive for the services offered

Highly recommend & great value for money. Rooms are immaculate. The breakfast was lovely but the bacon let it down 8/10

ok all

Clean room and beautiful environment

Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good

Very thin walls! Heard everything. My perks said breakfast was included but I was charged. Room service food was terrible. 1 out of 10 do not recommend!

Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours.

Great breakfast.

Rooms were cleaned to an extremely high standard. WiFi worked well enough for my needs. Was only watching YouTube whilst relaxing in the evening . Wouldn't know what it would be like if i had to use it during the day for work. Breakfast was very nice. Not the most amazing selection but food items were replenished before they completely ran out and tables were cleared and cleaned very quickly

Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests

Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre

Lovely hotel,the coffee in the room wasn’t nice,

Great breakfast, ample parking, staff courteous

Best rooms I’ve stayed in for a long time