新堡便捷酒店

房間太小，放不下大行李箱，房間內連一張床邊枱都没有。

性價比高！

BAD customer services i checked in at 12pm and was told to pay 10 pounds for the early check-in.

來這間住兩次了 共5晚 第一次淋浴間排水孔堵塞 第二次室內大燈有顆不亮 反應得到的都是:抱歉， 我們現在沒辦法做什麼，必須等到明天/星期一（上班日）維修人員上班才有辦法處理。 等到checkout 了都沒人維修 只是說抱歉也沒任何補償 覺得失望 另外第二次有人在房間吸煙 味道透過抽風系統跑到我房間 睡前跟早上各一次 各長達30分鐘或以上的味道 實在很不開心

The staff are nice and super friendly. Room is clean and comfortable, price is fair. Close to the Tyne bridge, bars nearby are nice but noisy at night. About 20 minutes to walk to and from train station.

Stayed numerous times. Obviously limited in amenity but that is the EasyJet/Hotel way and as expectedly spartan. Super helpful staff. Clean room. Quiet. Absolutely recommend.

Cheap and satisfactory

Great location but we got a room with a window and the window didn’t open but the AC didn’t work either it kept blowing warm air and we ended up turning it off

Value for money hotel

The room was clean the staff was really nice and very helpful

Central location but bit overpriced for what you get. No frills or extras. Rm 102. Only 2 pillows which were thin. No tea or coffee facility. Clean but basic.

Godt og billigt hotel

Good location. Room was very basic, (for 2 people) a 3/4 bed pushed against the wall, with a duvet that only just covered the bed, 1 pillow each, bed was uncomfortable and very creaky. Bathroom was ok, took a bit of manoeuvring to get in the shower. Wont stay again

Clean room but I didn't like the air conditioning but cool during the day and too hot at night. It helped to leave the bathroom door open at night

Good hotel staff were nice

Ac wasn’t working.

Great location, great check-in and out, great spacious room with full amenities for an affordable price in the centre city.

0

This easy hotel was okay for the price we paid for one night. However, after checking in and going out to the shops and for some food we got back to our room to find ants all over the shelving in between the beds. While the staff were helpful and gave us a fresh room on a different floor, which was slightly better size wise, I wasn’t impressed. It was my friends who got to the room first and found it how it was so I wasn’t there to deal with the situation myself. However, when I did arrive back at the hotel after being told the situation, the staff at reception weren’t entirely apologetic to myself and I was the one who booked the room and checked us all in. They were helpful in that we had a key to get through the corridors to our new room but we weren’t offered anything such as a free late check out for the inconvenience of having to move. We were offered help with moving our belongings but I feel they could have been a bit more apologetic about the situation. On checking out of the hotel I also wasn’t entirely impressed as we handed our keys to the lady at the desk but she was on the phone to another customer so we weren’t properly addressed as I would have been at any other hotel. For instance, as she was on the phone we weren’t asked how our stay was or if there were any problems during our stay etc. So all in all, it was a safe hotel close to the train station and the shops, but after our unique experience I probably wouldn’t book again.

No kettle. 2£ hot drink machine didnt work. Musty smell. But the only place available