easyHotel Newcastle

Great location, great check-in and out, great spacious room with full amenities for an affordable price in the centre city.

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This easy hotel was okay for the price we paid for one night. However, after checking in and going out to the shops and for some food we got back to our room to find ants all over the shelving in between the beds. While the staff were helpful and gave us a fresh room on a different floor, which was slightly better size wise, I wasn’t impressed. It was my friends who got to the room first and found it how it was so I wasn’t there to deal with the situation myself. However, when I did arrive back at the hotel after being told the situation, the staff at reception weren’t entirely apologetic to myself and I was the one who booked the room and checked us all in. They were helpful in that we had a key to get through the corridors to our new room but we weren’t offered anything such as a free late check out for the inconvenience of having to move. We were offered help with moving our belongings but I feel they could have been a bit more apologetic about the situation. On checking out of the hotel I also wasn’t entirely impressed as we handed our keys to the lady at the desk but she was on the phone to another customer so we weren’t properly addressed as I would have been at any other hotel. For instance, as she was on the phone we weren’t asked how our stay was or if there were any problems during our stay etc. So all in all, it was a safe hotel close to the train station and the shops, but after our unique experience I probably wouldn’t book again.

No kettle. 2£ hot drink machine didnt work. Musty smell. But the only place available

Great location with bars, shops and restaurants all in walking distance. Room was spacious and clean

Great budget place to stay. No frills room, comfortable bed and ensuite bathroom. Great location and quiet.

Very small room

There were some parts of the room that weren't in the best condition - mainly the window area (curtain was closed anyway) and what looked like wax or something sticky on the table. Not the biggest issue as all the areas that mattered like the bed, toilet and shower were spotless. The shower was amazing and the shampoo / bodywash felt surprisingly good. Easy check-in and a much larger room than I thought it would be. Especially the bathroom. For it being as cheap as it was, in such a convenient location, I'd definitley stay again.

Great budget hotel in a great location (close to the Quayside). Nice pubs & restaurants nearby and only a short walk to the shops. Ideal for a mini-break

Hôtel avec un excellent rapport qualité prix pour séjourner pour y dormir exclusivement

The location of EasyHotel is great!

Comfortable, clean, simple room. Perfect if just staying a night. Was a bit noisy with people passing the room was the only complaint

Meget støj/larm fra andre gæster på gangarealerne. Dørene smækker hårdt i hvilket forstyrrer meget.

Hotel was basic but did all it needed to do for a good price. Staff were very helpful when i left something behind in the room.

The Room was very cosy

The room felt so neglected and just like it hasn’t had a good clean for a long long time, it honestly looked like it had been wiped with a dry cloth and done. The flooring had parts missing and the window sill was chipped marked bad dust, spillages and just general dirt. We paid extra for a window and a superior room however it was tiny room and the view was of a back garden with an abandoned full bin and mud everywhere. Absolutely vile to even look at. We requested a room change - the rest were just as bad to the point we just had to settle for one as we weren’t having and luck and wouldn’t get a refund. This room then had a huge bay window full of cobwebs, mould and of course just general dirt. The mirror above the bed had paint on it? under there was the bed and their was cobwebs and a spider. Definitely not worth the price i paid for, £90 for this one night. Very disappointing. The room also claimed to be soundproofed as we paid extra for that, however we heard every conversation next door and drunk men. We heard everyone walking past talking and the pubs and bars music from outside allll through the night and had 0 sleep, we then had to be checked out early on no sleep.

This hotel was perfect location for our new years celebrations. The staff were friendly and the rooms were spotless

Room disgusting. Black mold, grotty tiles and extremely rude staff.

2 night stay. Room small but spotlessly clean. Could do with perhaps a drawer or a couple more hangers if staying longer.

Awesome experience. I can definitely recommend to others.