ibis Liverpool Centre Albert Dock - Liverpool One

No good and bad service

Superb location, friendly staff, great breakfast

Clean room no frills

Room was always clean

Good location, good value and useful to have onsite parking. However, some work was ongoing and a fire door was missing overnight from the lift lobby to the corridor on the ground floor. I reported this to Accor who assured me that my concerns would be addressed but I have not received any further response.

We would definitely recommend the Ibis. We had a basic double room, which was small but nice and clean and perfect for what we needed. The bathroom door handle was slightly loose but otherwise no issues. The hotel was in an ideal location, for the City centre and also the Albert Docks. Having a car park was also a bonus.

Ok

Very central

Yes there was shop's and bar nearby

The room was spotless and spacious, all staff were very helpful.

Yes the premises was moden i got talking to a staff member named jess she was brill breakfast was a good selection and hot opened plan yes i would defo go there again than you jess

Staff were good, hotel is in the middle of a building area so extremely noisy early hours (6am onwards) Car park small

Clean, helpful staff.

All

Room was really clean, had a small issue which was sorted by the staff quickly and politely. Will definitely go back

Nice, clean hotel for overnight stay with low-cost parking. Good sized room. Bathroom didn't smell great (drain type smell), but was clean. My only issue was, despite being switched off, the AC unit circulated water/coolant continuously. This made the sound of a constant running tap. I did mention this to the hotel but have received no acknowledgment. I would however be happy to stay again in the future as I've not experienced this during past stays.

The staff was friendly and welcoming, the room was clean, and the bed was comfortable.

Room was basic but had everything you need for a stay over. Beds were fine, cushions lovely and had more on offer if needed. Bathroom and shower was clean, facilities were good. Staff were fine, not exceptionally friendly or helpful but did their job. I asked for milk for breakfast and she told me it was there when it wasn’t. I had to ask 3 times. Breakfast option was good enough but didn’t eat much on offer as didn’t like streaky bacon or cold meats. Parking was manageable and at £10 was reasonable. Prime location for the docks

The hotel was very good. The rooms were clean and tidy the staff very friendly. The reason I gave them 3 because I paid £153 for the room and was still charged £10.00 for the parking which I thought was wrong.

Very friendly and welcoming staff. Great location with parking available.