滑铁卢马林酒店

Deluxe room was smallish. Bathroom small. AC system kept automatically cycling between cool and heat, necessitating waking up at 3am to change back to heat. Sofa bed was awful and will hurt your back. Plus was there is onsite washer and dryer, altho dryer required 6 lbs in coins, which the front desk may or may not have. Area was kinda dead at nite. Heard police sirens all nite long from my 3d floor room.

Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage.

The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again

The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again

親子友善，交通便利，服務很好。

The toilet is too closed to the bed 😅

Totally rubbish. Very dirty. Smelly blanket. Dirty pillow. Dirty floor. Worst hotel ( I have tried more than 20 before in different parts of the world including HK / Germany / Finland / France and etc ). Request for refunding immediately.

good

Found a bedbug in our room on 5th day of our stay. My wife and I were very upset but the hotel general manager was only interested making excuses rather than comforting us. She also implied that we brought the bedbugs with us. We weren't offered another room as we might spread them but we were welcome to move to another hotel, they told us. This was quite late at night and we wanted our clothes washed before packing so we had to stay that night after getting the bed vacuumed. We were so distraught and disappointed that we decided to pack up and come back home. I highly doubt we will ever go back to London again. We had such a high expectation for this trip. They have only refunded for the nights we have not stayed and pointed out that it was a non-refundable booking as if leaving early was our fault. Unbelievable.

This hotel is in walking distance to all major attractions. I recommend it to anyone.

Chambre avec tous les équipements nécessaires, une petit cuisine avec tous les équipements ! Une literie de qualité, pas bruyant, et des personnes attentionnées tout au long du séjour !

Food was good.

Fantastic accommodation & location. Walking distance to Waterloo station, imperial war museum, Westminster bridge, Big Ben and London eye, leake street arches.

Excellent hotel, great staff, fantastic location in just a few meters from Lambeth North tube station.

Great stay

Location is good, near the scenery sport, have luggage storage room for early arrival after check out! Can request housekeeping every day and the room is clean

Vi vender helt sikkert tilbage. Super venligt og hjælpsomt personale og dejligt stort værelse. Perfekt med det lille køkken, som ovenikøbet havde opvaskemaskine. Dejligt med udsigt. Let til 2 tube stationer og virkeligt nemt at gå til mange forskellige landmarks. Og så var det stille.. selvom man er tæt på stor togstation.

Great location. Modern clean room. Well sound- insulated, could not hear other guests or street noise

Clean room, great staff

The biggest thing that lets the hotel down is the cleaning. There were so many hairs on the floor of the bathroom. In fact one was stuck to the ceiling! When leaving the two cleaning staff were just stood in the corridor on their phones. Shane really as the rest of the stay was pretty good.