斐济隐居度假村和水疗中心

房间没有浴缸，电话和吹风是坏的，天花板有只巨大的蟑螂。晚上睡觉只有一条毯子，太冷。餐厅工作人员态度不友好，不耐烦。泳池一直没有毛巾提供。泳池水脏。

Lovely staff. Unfortunately the waterpressure at the resort was terrible! Also extremely loud music blaring from the bar area, we saw so many customers leave the area. We were wanting to leave a tip for staff at the end of our 9 day stay but was told they did not accept credit cards for tips! I assume that most guests would pay by card? Overall, a nice break with very nice staff. Just a few adjustments would fix many things, such as a chalk board with daily activities in the main bar area, much prefereable to the unintelligible chatter from staff members behind the bar. I think proper staff training would be advisable. Otherwise an enjoyable break. Thank you!

Had plenty of activities happening all day at the resort if you were looking for something to do. Staff were very friendly.

Lots of reports on various platforms re staff and their attitude. I found that 95% were delightful but just on my last night I sat down to dinner and 2 waitresses ignored me, then weren’t that friendly and then after requesting the dessert menu was completely forgotten. I gave up. But overall staff were lovely. Some calling me by name. I did request an upgrade on my room if available as my first room was a bit ordinary and was given a stunning room which looked fairly new…I am glad I asked. The reef is right there and snorkelling at high tide is magical and the water temperature is perfect. I hired a car and enjoyed a day out and a couple of restaurant meals. Sadly the meals are of poor quality and the breakfast buffet is small. BUT I did absolutely enjoy my stay which was 4 nights. I have moved on to a slightly more upmarket resort nearby.

Great place to stay! Everyone and everything was great! I would come back again!

Yes and Yes

No water in the room for two days-no internet, phone or TV in room. Beer bottles strewn around the gardens not picked up. No staff around to take lunch order-had to keep asking at reception for someone to serve us. Will not be returning and would not recommend.

We thoroughly enjoyed our stay at the Hideaway Resort and Spa. The staff were lovely and friendly....made our stay feel like home away from home. The Activities Hut had lots of activities you could participate in including a Village Tour and a Glass Bottom Boat. There were karaoke nights, happy hour with trivia. There is also an awesome pool with a beach front view. If you go on the Village Tour which is walking distance from the Resort you can meet Telu where you can organize a horse ride along the beach if you'd like. We did and it was great. Our only regret is that we didn't stay longer. Hoping that one day we will be back.

We stayed in a beach front villa ( 2 adults and 2 kids). The villa was suprisingly big and spacious. Super friendly staff and everything well kept and clean. Great place to bring your book and wind down while the kids entertain themselves. Also the best thing about this place is there is no TV in the room so bring your playing cards and have fun. We really loved our stay at Hideaway

My son and I enjoyed our stay such friendly nice staff!

The location is beautiful and the staff are lovely people, however, the amenities were not as advertised. Most things (gym, laundry, glass boat, water slide, restaurants, ice cream parlour) were not working, or they were unavailable. I wish I had known beforehand so I could have planned better. It is kid-friendly, and the pool was great, but there was not much else in terms of activities for the kids. There is an obvious ownership or management issue and I wish the staff had better conditions to do their best because they are beautiful and talented people. Staff does a great job with what they have to work with and were the highlight of the stay. We heard from others who had stayed here before that things weren’t the same and I hope this resort can live up to its potential again because it is a beautiful place.

The staff was incredible! They were beyond 5 stars. Everything else, 3 stars or less. I want to love this place so much. I could be soooo amazing. I think it once was. We heard it is new management and things have gone downhill. I don’t want to bash on them- but after three days we left and went elsewhere. Mostly so we could have running water, toilets to flush, and when water was on- hot water for showers. You tend to want a supply of water when paying to stay somewhere on vacation.

Not good at all

We recently stayed at Hideaway Resort and were extremely disappointed. This is not the same place we visited 10 years ago—it’s now run down, neglected, and clearly gone backwards. Our first night in Bure 100 was unbearable. Located right next to the highway, the constant noise from trucks and buses made sleep impossible. On top of that, the room was poorly cleaned, with dust on the bed and pillows—completely unacceptable. We arrived late from Nadi, yet the staff weren’t even aware of our check-in. The warm Fijian welcome we once experienced—garlands and drinks—was completely missing. It felt disorganised and indifferent. After complaining, we were moved to Bure 97. While quieter, it was at the far end of the resort. With an infant, the long walks were frustrating, but we didn’t bother pushing further. The decline in food and service was the biggest letdown. Options are now limited and disappointing. One morning, we were just 10 minutes late for breakfast due to our infant and asked for something small. The chef flatly refused—no flexibility, no care. That attitude says everything about how far standards have dropped. To make matters worse, there has been no improvement to the bures—rundown bathrooms, no daily room service, and no telephone. Staff seem trained only to say “Bula” and play the Lalli for arrivals and departures, rather than provide genuine service. Overall, a very poor experience. We won’t be returning—there are far better options like Shangri-La and Warwic

Not a stranger to Hideaway, I’ve been going for years. It’s not flash, and only had one restaurant available during our stay, but it’s a special place. It’s the staff that make it, they are pretty much all amazing, and the reason I keep coming back. They say at Hideaway that you arrive as guests and leave as family and it’s true. I’ll be back next year 😊

No children . Air con worked. Generally pretty run down, previously visited 11 years ago and not maintained since, mould in many areas. Staff excellent, friendly and very helpful. Quite disappointing!

Loved our stay.

The staff at the Hideaway go above and beyond to meet all your needs and ensure that you have a relaxing abd enjoyable holiday. The location of the resort (right on a private beach) is spectacular! Yes...not the most modern resort on the Coral coast but makes up for it in so many other areas!! I look forward to returning to this quaint resort in the future for lots of r & r and interacting with the beautiful and endlessly happy happy staff!

Loved the stay. Friendly staff, very clean

Staff were very friendly and helpful. Room and facilities were very clean. Gardens were beautifully kept. Meals were a bit expensive, however the food was lovely. Perfect location right on the beach. Highly recommend. I'll definitely return