拉合尔明珠欧陆酒店

算是拉哈尔颇具规模的饭店，餐点丰富美味，就是饭店比较老，设备比较旧了，但安全不错

早餐豐盛，客房以五星級飯店來說尚可，整體住宿CP值佳。

clean and safe

总体都是很好的，在巴算是最好的酒店了，只是楼上楼下隔音差，楼上的人走来走去的时候我感觉整个房间都在震动

拉合爾五洲明珠大酒店為巴基斯坦豪華連鎖飯店品牌, 無論是餐飲, 安全, 環境都沒話說. 雖然設備有點老舊, 但還是這邊最棒的. 考量當地安全及飲食, 還是強烈建議入住, 以保護自己.

nice

Brilliant, excellent service

Everything about my stay was perfect

Clean with all amenities available. Amazing food and staff.

The bathtub had visible stains, the carpets were badly discolored, and the AC did not work for the first two days of my stay, which made the room extremely uncomfortable. The overall cleanliness and maintenance were clearly lacking. For the price paid, I expected a much better standard. Unfortunately, this stay was not worth the money, and I would not return.

Nice staff.

Rooms are old and need full restoration. Towels were ok - but a bit old as well. Room was nice with good space. Staff are good and courteous. Front desk at times understaffed. Breakfast was good as well as tea. Overall a positive experience.

Night staff was so rude and terrible Totally unprofessional never expected this kind of behavior at 5 star hotel.

Already done

Clean room and courteous staff. Good breakfast. Things that need improvement: 1-there should be one line at check in counter which should serve multiple counters as first come first serve.2- people( clients) in executive lounge are very loud at times. There should be a sign in the lounge to ask the clients to respect the privacy of other clients. . 3- it would be helpful if there is a sliding ramp while coming from back of the hotel to role the bags if needed.

Very poor quality rooms. Seems like never upgraded since construction. Staff is wonderful, specially Executive of housekeeping Asim, Front desk staff Romanzey, Sana, Rubab, and Naureen at the restaurant. All staff was extremely professional and caring.

Horrible service The rooms were extremely dirty, the management team does not help,

My experience at this hotel was disappointing, primarily due to poor housekeeping and ineffective customer service. Despite repeated requests, my room was not cleaned properly. Dirty towels were folded and left in the bathroom, the toilet was not cleaned adequately, and used glasses and cups were repeatedly left in the room. Although I contacted housekeeping several times and was assured the issue would not occur again, no improvement was made. Furthermore, the customer service staff was unresponsive and failed to take my concerns seriously. Many of the issues I raised were ignored, which significantly impacted my overall experience. I had also informed the hotel that I was staying to celebrate my birthday; however, there was no acknowledgment or complimentary gesture. Overall, the service did not meet acceptable hospitality standards, and I would not choose to stay at this hotel again.

Poor room service and toilet wasn’t clean There was no fruit basket in the room.

My stay at this hotel was for 3 nights. 3 words sum up my experience... I expected better... The main thing that was disappointing was attention to detail...so many things could have been better with a little more effort.. Spoke to the counter staff about my concerns but failed to get any meaningful response. For a hotel of this size and prestige, I expected that an ironing table & iron should have been in the room permanently. When we checked in at 4.30pm, our room was not ready.. No towels in the room...they had to be requested... Many items in breakfast were not labeled correctly, leading to wastage... Room service items were left in the corridor for over 12 hours in front of the room doors..not picked up...