Pearl Continental Lahore

Hotel
7.6
/10
Baik
572 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Yousaf

10.0
/ 10
Clean room and courteous staff. Good breakfast. Things that need improvement: 1-there should be one line at check in counter which should serve multiple counters as first come first serve.2- people( clients) in executive lounge are very loud at times. There should be a sign in the lounge to ask the clients to respect the privacy of other clients. . 3- it would be helpful if there is a sliding ramp while coming from back of the hotel to role the bags if needed.
Lihat terjemahan

harris

10.0
/ 10
PC is an excellent hotel with outstanding amenities and a wonderful atmosphere. I definitely had a great experience there.
Lihat terjemahan

Zafar

10.0
/ 10
spotless rooms, all amenities present. However the shaving kits are very very basic and poor qualities, causing many abrasions to the skin. Surely these could be improved . The safety box did not work.The menu at Marco Pole was rather monotonous , I stayed I stayed 12 days and got bored with the never changing menu. The front desk is very helpful, at times they are mobbed by the unruly guests who pay no attention to making a que for their turn, instead create a rukus and shouting. It is very troublesome.
Lihat terjemahan
Di Kawasan
Lihat Peta
Shahrah-e-Quaid-e-Azam, The Mall, Lahore District, Punjab, Pakistan, 54000

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Dalam kejiranan (Mall Road) di Lahore
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Pearl Continental Lahore

Shahrah-e-Quaid-e-Azam, The Mall, Lahore District, Punjab, Pakistan, 54000
Temui Lebih Banyak Tempat
Lobi Pearl Continental Lahore
Lobi 2 Pearl Continental Lahore

Ketahui Lebih Lanjut Mengenai Pearl Continental Lahore

General


Dalam kejiranan (Mall Road) di Lahore

Location


Penginapan di Pearl Continental Lahore menempatkan anda di tengah-tengah Lahore, dalam lingkungan 15 minit berjalan kaki dari Aitchison College dan Bagh-e Jinnah. Hotel mewah ini berada 1 km dari Zoo Lahore dan 1.3 km dari Alhamra Art Gallery.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Aitchison College - 0.9 km / 0.6 mi
Bagh-e Jinnah - 1 km / 0.6 mi
Zoo Lahore - 1.3 km / 0.8 mi
Alhamra Art Gallery - 1.3 km / 0.8 mi
Qaddafi Stadium - 1.3 km / 0.8 mi
Summit Minar - 1.6 km / 1 mi
Jilani Park - 2.4 km / 1.5 mi
University of Engineering and Technology Lahore - 2.5 km / 1.5 mi
Cathedral Church of the Resurrection - 2.8 km / 1.8 mi
Anarkali Bazar - 3.4 km / 2.1 mi
Universiti Punjab - 3.4 km / 2.1 mi
Muzium Lahore - 3.5 km / 2.2 mi
Zamzama - 3.8 km / 2.3 mi
Kolej Seni Nasional - 3.9 km / 2.4 mi
Walled City of Lahore - 3.9 km / 2.4 mi

Lapangan terbang terdekat ialah:
Lahore (LHE-Lapangan Terbang Antarabangsa Allam Iqbal) - 15.7 km / 9.8 mi
Lapangan Terbang Antarabangsa Sri Guru Ram Das Ji (ATQ) - 60.5 km / 37.6 mi

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sebuah kelab kesihatan, kolam renang terbuka dan sauna. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Lahore? hotel ini mempunyai ruang berukuran 40000 kaki persegi (3716 meter persegi) yang terdiri daripada ruang persidangan dan 18 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan percuma (tersedia 24 jam).

Dining


Nikmati makan malam di Bukhara, sebuah restoran yang pakar dalam masakan Pakistan. Tempat makan di 2 kedai kopi/kafe dan Perkhidmatan bilik 24 jam turut disediakan. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 10:30.

Rooms


Selesakan diri anda di salah satu daripada 607 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi atau pancuran, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Pearl Continental Lahore

Bar, Kafe dan Lounge Pearl Continental Lahore
Bar, Kafe dan Lounge
Kolam Renang Pearl Continental Lahore
Kolam Renang
Kemudahan Hiburan Pearl Continental Lahore
Kemudahan Hiburan
Pusat Kecergasan Pearl Continental Lahore
Pusat Kecergasan
Dewan Majlis Pearl Continental Lahore
Dewan Majlis

Aktiviti

  • Kelab kesihatan
  • Spa
  • Kedai
  • Barbeku
  • Sauna
  • Bilik wap
  • Pusat kecergasan

Pengangkutan

  • Parkir yang selamat
  • Parkir terhad
  • Pengangkutan dari lapangan terbang
  • Tempat simpanan
  • Parkir valet

Umum

  • Bankuet
  • Dewan besar
  • Kawasan merokok
  • Parkir

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Sarapan bufet
  • Sarapan
  • Bar snek

Kemudahan Umum

  • Parkir
  • Peti keselamatan
  • Lif

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan
  • Pusat perniagaan

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Pembolehcapaian mudah

Polisi Penginapan & Maklumat Umum di Pearl Continental Lahore

Nota Penting
  • Seorang kanak-kanak berumur 9 tahun ke bawah menginap dengan percuma apabila berkongsi bilik dengan ibu bapa atau penjaga, menggunakan peralatan tempat tidur yang sedia ada.
  • Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu.
  • Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan.
  • Haiwan kesayangan, termasuk haiwan khidmat, tidak dibenarkan di hartanah ini.
  • Kaedah bayaran tanpa tunai tersedia untuk semua transaksi.
  • Daftar masuk tanpa sentuh dan daftar keluar tanpa sentuh tersedia.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00

  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: PKR 15.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Service Animals Not Allowed

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Pearl Continental Lahore
607
Bilangan tingkat di Pearl Continental Lahore
7
Fasilitas lain di Pearl Continental Lahore
Kelab kesihatan, Spa, Kedai, Barbeku, Sauna

Soalan lazim tentang Pearl Continental Lahore

Apa facilities yang tersedia di Pearl Continental Lahore?
Berikut facilities yang ada di Pearl Continental Lahore seperti Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Pearl Continental Lahore?
Masa check-in di Pearl Continental Lahore bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Pearl Continental Lahore menyediakan sarapan pagi?
Ya, Pearl Continental Lahore menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Pearl Continental Lahore?
Pearl Continental Lahore ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Pearl Continental Lahore?
Pearl Continental Lahore mempunyai 7 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Pearl Continental Lahore

7.6
Baik
Daripada 570 ulasan
Kebersihan

7.8

Keselesaan Bilik

8.0

Lokasi

10.0

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pearl Continental Lahore

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Muhammad
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice staff.
Mohammad
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Rooms are old and need full restoration. Towels were ok - but a bit old as well. Room was nice with good space. Staff are good and courteous. Front desk at times understaffed. Breakfast was good as well as tea. Overall a positive experience.
Hafiz
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Night staff was so rude and terrible Totally unprofessional never expected this kind of behavior at 5 star hotel.
Yousaf
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Already done
Yousaf
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean room and courteous staff. Good breakfast. Things that need improvement: 1-there should be one line at check in counter which should serve multiple counters as first come first serve.2- people( clients) in executive lounge are very loud at times. There should be a sign in the lounge to ask the clients to respect the privacy of other clients. . 3- it would be helpful if there is a sliding ramp while coming from back of the hotel to role the bags if needed.
Read More
Khawaja
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Very poor quality rooms. Seems like never upgraded since construction. Staff is wonderful, specially Executive of housekeeping Asim, Front desk staff Romanzey, Sana, Rubab, and Naureen at the restaurant. All staff was extremely professional and caring.
Afshan
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Horrible service The rooms were extremely dirty, the management team does not help,
Mouzma Akram
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

My experience at this hotel was disappointing, primarily due to poor housekeeping and ineffective customer service. Despite repeated requests, my room was not cleaned properly. Dirty towels were folded and left in the bathroom, the toilet was not cleaned adequately, and used glasses and cups were repeatedly left in the room. Although I contacted housekeeping several times and was assured the issue would not occur again, no improvement was made. Furthermore, the customer service staff was unresponsive and failed to take my concerns seriously. Many of the issues I raised were ignored, which significantly impacted my overall experience. I had also informed the hotel that I was staying to celebrate my birthday; however, there was no acknowledgment or complimentary gesture. Overall, the service did not meet acceptable hospitality standards, and I would not choose to stay at this hotel again.
Read More
muhammad zuhaib
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Poor room service and toilet wasn’t clean There was no fruit basket in the room.
Mr.T
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

My stay at this hotel was for 3 nights. 3 words sum up my experience... I expected better... The main thing that was disappointing was attention to detail...so many things could have been better with a little more effort.. Spoke to the counter staff about my concerns but failed to get any meaningful response. For a hotel of this size and prestige, I expected that an ironing table & iron should have been in the room permanently. When we checked in at 4.30pm, our room was not ready.. No towels in the room...they had to be requested... Many items in breakfast were not labeled correctly, leading to wastage... Room service items were left in the corridor for over 12 hours in front of the room doors..not picked up...
Read More
Muhammad
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

PC is an iconic brand, which is why I chose it for my short 2-night stay in Lahore while traveling from Chicago. Unfortunately, the experience was extremely disappointing. While the hotel security and general ambiance were acceptable, that is where the positives end. The check-in process was chaotic and disorganized, with no clear line or direction. Staff appeared overwhelmed and disengaged. The room itself was unacceptable and frankly disgusting for a property charging over $100 per night. There were visible stains on the pillows, couch, and bedding, and parts of the room were visibly falling apart due to poor construction and maintenance. I requested a room change immediately, but was told the hotel was fully booked, leaving me stuck in a room that did not meet even basic cleanliness standards. This is not what anyone expects from a premium brand, especially after a long international journey. Overall, this stay fell far below expectations and standards. I would strongly advise travelers to stay away from this property until serious improvements are made in cleanliness, maintenance, and guest service.
Read More
Mohammad
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Room was okay and so was staff.
Sheikh
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Yes
Muhammad
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Good
UMER
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Neat and clean rooms, helpful staff, excellent breakfast
Mehdi
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Staff very good and helpful and amenities good
KT DERI SANAYI TIC A.S.
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Beste Hotel in Lahore. Sehr freundliches und hilfreiches Personal
Zafar
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room size was great and clean as well
Afshan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

​Terrible stay at this hotel. Management does not answer calls and is very rude. They have cut down frontline staff by 50%. The carpets and rooms are extremely dirty, and the entire building smells of smoke and dampness. The shower doors are broken, and the toilets, sinks, and carpets are badly stained. The food is terrible, buffet breakfast no one is there to serve or clear tables except one server Noreen who Is the only person does knows how to treat customers. and there is absolutely no customer service from anyone at this hotel. ​I booked two rooms: one for myself and another for my mother’s relatives visiting from Pakistan. Housekeeping was never done daily as promised, and staff lied about it being completed. Beds were not made, and the rooms remained extremely dirty. The front desk manager lacks any customer service skills. The frontline staff appear frustrated, as only two people are expected to clean 69–80 suites. No one answer phone calls, you have to go down to reception if you need anything and it will take them hrs and days to send someone and you need to keep reminding them.. ​I will not recommend this hotel to anyone.
Read More
Neale
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Staff were amazing
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Pearl Continental Lahore

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.6
Baik
Daripada 570 ulasan
Kebersihan

7.8

Keselesaan Bilik

8.0

Lokasi

10.0

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pearl Continental Lahore

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Muhammad
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice staff.
Mohammad
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Rooms are old and need full restoration. Towels were ok - but a bit old as well. Room was nice with good space. Staff are good and courteous. Front desk at times understaffed. Breakfast was good as well as tea. Overall a positive experience.
Hafiz
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Night staff was so rude and terrible Totally unprofessional never expected this kind of behavior at 5 star hotel.
Yousaf
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Already done
Yousaf
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean room and courteous staff. Good breakfast. Things that need improvement: 1-there should be one line at check in counter which should serve multiple counters as first come first serve.2- people( clients) in executive lounge are very loud at times. There should be a sign in the lounge to ask the clients to respect the privacy of other clients. . 3- it would be helpful if there is a sliding ramp while coming from back of the hotel to role the bags if needed.
Read More
Khawaja
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Very poor quality rooms. Seems like never upgraded since construction. Staff is wonderful, specially Executive of housekeeping Asim, Front desk staff Romanzey, Sana, Rubab, and Naureen at the restaurant. All staff was extremely professional and caring.
Afshan
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Horrible service The rooms were extremely dirty, the management team does not help,
Mouzma Akram
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

My experience at this hotel was disappointing, primarily due to poor housekeeping and ineffective customer service. Despite repeated requests, my room was not cleaned properly. Dirty towels were folded and left in the bathroom, the toilet was not cleaned adequately, and used glasses and cups were repeatedly left in the room. Although I contacted housekeeping several times and was assured the issue would not occur again, no improvement was made. Furthermore, the customer service staff was unresponsive and failed to take my concerns seriously. Many of the issues I raised were ignored, which significantly impacted my overall experience. I had also informed the hotel that I was staying to celebrate my birthday; however, there was no acknowledgment or complimentary gesture. Overall, the service did not meet acceptable hospitality standards, and I would not choose to stay at this hotel again.
Read More
muhammad zuhaib
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Poor room service and toilet wasn’t clean There was no fruit basket in the room.
Mr.T
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

My stay at this hotel was for 3 nights. 3 words sum up my experience... I expected better... The main thing that was disappointing was attention to detail...so many things could have been better with a little more effort.. Spoke to the counter staff about my concerns but failed to get any meaningful response. For a hotel of this size and prestige, I expected that an ironing table & iron should have been in the room permanently. When we checked in at 4.30pm, our room was not ready.. No towels in the room...they had to be requested... Many items in breakfast were not labeled correctly, leading to wastage... Room service items were left in the corridor for over 12 hours in front of the room doors..not picked up...
Read More
Muhammad
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

PC is an iconic brand, which is why I chose it for my short 2-night stay in Lahore while traveling from Chicago. Unfortunately, the experience was extremely disappointing. While the hotel security and general ambiance were acceptable, that is where the positives end. The check-in process was chaotic and disorganized, with no clear line or direction. Staff appeared overwhelmed and disengaged. The room itself was unacceptable and frankly disgusting for a property charging over $100 per night. There were visible stains on the pillows, couch, and bedding, and parts of the room were visibly falling apart due to poor construction and maintenance. I requested a room change immediately, but was told the hotel was fully booked, leaving me stuck in a room that did not meet even basic cleanliness standards. This is not what anyone expects from a premium brand, especially after a long international journey. Overall, this stay fell far below expectations and standards. I would strongly advise travelers to stay away from this property until serious improvements are made in cleanliness, maintenance, and guest service.
Read More
Mohammad
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Room was okay and so was staff.
Sheikh
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Yes
Muhammad
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Good
UMER
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Neat and clean rooms, helpful staff, excellent breakfast
Mehdi
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Staff very good and helpful and amenities good
KT DERI SANAYI TIC A.S.
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Beste Hotel in Lahore. Sehr freundliches und hilfreiches Personal
Zafar
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room size was great and clean as well
Afshan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

​Terrible stay at this hotel. Management does not answer calls and is very rude. They have cut down frontline staff by 50%. The carpets and rooms are extremely dirty, and the entire building smells of smoke and dampness. The shower doors are broken, and the toilets, sinks, and carpets are badly stained. The food is terrible, buffet breakfast no one is there to serve or clear tables except one server Noreen who Is the only person does knows how to treat customers. and there is absolutely no customer service from anyone at this hotel. ​I booked two rooms: one for myself and another for my mother’s relatives visiting from Pakistan. Housekeeping was never done daily as promised, and staff lied about it being completed. Beds were not made, and the rooms remained extremely dirty. The front desk manager lacks any customer service skills. The frontline staff appear frustrated, as only two people are expected to clean 69–80 suites. No one answer phone calls, you have to go down to reception if you need anything and it will take them hrs and days to send someone and you need to keep reminding them.. ​I will not recommend this hotel to anyone.
Read More
Neale
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Staff were amazing
Bilangan ulasan setiap halaman
20
40