Souma 酒店, IHG 精选系列

nice view

good view

I’m very unsatisfied with the overall experience in this hotel.

Excellent: good food, nice room with view, fantastic service, great location

This property was amazing. Three great restaurants. The roof top bar and pool was beautiful. There was music at night. The buffet breakfast was great with lots items to choose from and eggs made to order. Room was huge. We had a view of the water which was just a few blocks away.

Staff is not well trained. They provided misinformation about the check out time and room upgrades. I was locked out multiple times and had to run to the front desk to get it addressed. Hotel is new and very clean and in a convenient location.

Für dieses Haus habe ich mir einen besseren Umgang gewünscht.

I travel with teenagers daughter and all i wanted was the rooms on the same floor i have e mail the hotel 2 weeks prior to my arrival and they charge me extra for an up grate that was not an upgrade that’s not far also the Texi from the hotel went from a big price to 1/2 price when i didn’t agree the 1st time the desc personal is try to scam you on everything the rest of the hotel was nice and the restaurant wear very good but i would never go back

Ótimo hotel. Acomodações limpas. Atendimento cordial dos funcionários! Café da manhã saboroso e com ampla variedade. Só achamos o colchão da cama mole demais. Tem um rooftop no último andar do hotel bem frequentado e com comida gostosa! Recomendo!

That property has very professional stuff, helping with every your need, rooms are very comfortable, reception very friendly, helpful, respectful especially July. Thank you very much. Definitely excellent experience.

Friendly personnel & convenient location. 27 Tapas is the hit. One thing to bring up - not sure if it’s supposed to be that way at Souma hotel - when we had breakfast, nobody took away our used plates until we asked one of the passing by personnel to help us with that… Being the world traveller I thought I’d been familiar with the way a buffet breakfast works. Apparently, not enough. Thanks to all for the nice stay and warm hospitality.

Great stay. Staff very friendly. Food great in restaurants

Hospitality, rooms and location were all fantastic.

The rooftop bar and pool were lovely. Rooms were beautiful and everything was very clean. Walking distance to area with many restaurants.

A localização do hotel é incrível, bem com a estrutura. Café da manhã bem completo, embora os atendentes estivessem um pouco perdidos para retirar os pedidos. No mais, a vista do bar ao final da tarde é uma das mais lindas que já presenciei.

Expected more from this stay.

Fabulous hotel. Might say the best I have stayed at. Beds are unbelievably comfortable. Only problem was getting streaming to work with their proprietary hotel system. Loved our stay.

The location of the hotel is nice. The two restaurants are really the highlight of this property. The internet is absolute sh** and I couldn't attend a few work meetings because of poor internet. I also felt that the staff needs better training on how to handle issues at this hotel and how to ensure the guests needs are met.

Nice clean, safe place. Rooftop views from the bar and pool were a great addition.

Bien