Dusit Thani Manila

I have been staying at this hotel for the past 12 years, even during the COVID period, so I know very well that the rooms are old. However, this time the experience was simply unacceptable. The room (705) looked fine at first, but during my 5-day stay all the deficiencies became evident: broken drawers, the clothesline in the bathroom was unusable because the cable was missing (only one side of the hook was there), the sink was leaking and flooding the floor every single day, the bathroom extractor fan didn’t work, and the condensation after a shower with the door closed was unbearable. The bathtub had no stopper, so it was impossible to use it for a bath – it only functioned as a makeshift shower tray. On top of that, the bathroom sockets didn’t work, so I had to shave and dry my hair in the room. I have been coming here for over a decade and I know the hotel is old, but this time the room conditions were completely unacceptable and far below the standard expected from a hotel listed on Hotels.com. Very disappointing.

老牌酒店稍微陈旧但是都有齐全，早餐不错，房间宽敞，熨斗坏的，吹风机廉价，提供直饮水很好。位置好。

位置方便，安全

Very good except the whole hotel is fill with Thai fragrances

餐饮特别丰盛，早餐的泰式糕点很特别，我很喜欢，他们家我还住过其它一家都没有这样的选择。 房间大，交通比较方便。

Good

Staff are friendly, breakfast is Great! Rooms are clean

Everything was great. Staff were very nice.

The was clean and the treatments were outstanding. Miss Jess provided superior service! In the Club Lounge, Ma'am Dhane and JC were both wonderful and made sure that we had everything that we needed! We can't wait to come back! Thanks everyone!

Buffet อาหารเช้ามีให้เลือกหลายอย่างรสชาติดี

It is so convenient that you could use credit card instead of cash. Moreover, the department stores are just walking distance. Although i mostly used GRAB to go to other cities, there’s a train station only a few meters from the hotel. Great breakfast as well. Unfortunately, my room had a problem with the sliding door in our restroom. There’s also a leak coming from the AC. The water basin was clogged up. The electric plug in the restroom was not working. Overall, i still enjoyed my stay even though I encountered some problems.

Clean room, friendly staff. Wonderful stay!!

Yes my Wife had a facial it was very enjoyable

Great location

ruhige Zimmer, grosse Betten, freundliches Personal, perfektes Frühstückbuffet.

Great location

Hotel staff were all friendly and helpful to our needs. Rooms just need an update. Breakfast options were awesome and they even had ‘taho’ which is a native Filipino breakfast favorite especially for the young ones and those young at heart.

Dennis our housekeeping man is excellent and caring of our needs. He made sure our room is clean and all items complete in the bathroom and the coffee station.

The hotel is close to a lot of shopping and dining options. The staff were very friendly and helpful from the moment we arrived. The breakfast buffett here was excellent.

Friendly staff. Good WiFi connectivity. Great Breakfast selections. Clean and comfortable.