Can’t not fault staff we met, room standard - but that is where it ends arrived at hotel was told we would not have access to sky bar due to a private function was little disappointed but was heading in to city - came back to bar on ground floor ordered a margarita which was supposed to be with patron silver observed the bar staff making cocktail unsure what tequila they used but was not patron which is a very recognisable bottle never said anything but paying £12 for a drink thought it was a bit underhand not to be advised of this, had a drink headed upstairs for bed on entering the lift it became apparent the party upstairs was in full swing but just assumed noise was travelling down lift shaft, said to my sister surely you don’t hear that in room - on entering our room it became very apparent that you heard it in room it was bouncing quite literally listened to it for over an hour th en decided to call reception they advised it would be going off at 11.30pm I am all for people enjoying themselves, but I am not happy about paying for a night away and having to experience it 3rd hand never slept most of night just couldn’t settle after music ended. At no point during booking/check in process were we informed that this may be a possibility. Very disappointed with experience, receptionist apologised on check out and did not charge for the car park on the evening of our stay.