阿托查卡斯蒂娜 1 号酒店

0616 Check in的服務人員態度需加強，其他服務都很好，謝謝!!

Horrible stay. Walls of the room were thin, you could hear everything from the reception and corridor. The staff talked to guests loudly in midnight. My husband could not fall asleep the whole night. And when I checked in, staff said no booking record found. Finally he took about 15 minutes to shettle it. It was the worst hotel I have stayed in my whole life. Definitely not recommended.

book了2晚酒店, front desk人話我book2間單人房, 我說book了一間2張床的房, front desk人話我book錯, 我肯定無book2間單人房, 因是用酒店網站book, 我無改default setting(一間房2人入住)。由於當晚當地有大event, 全市無房, 經過一輪爭辨後, 只好第1晚分開各自睡一間單人房一晚, 但要求明日轉返一間2張床的房。但front desk人話, 如想明日轉返一間2張床的房, 要我們第1晚即時先放棄1間單人房，我問有無得退返1間單人房的錢，front desk人話無得退之餘, 加一句, 即使我們第1晚即時先放棄1間單人房, 也不保證明日轉返一間2張床的房。咩話!!!!!!!! 算了, 鬼叫當晚當地有大event, 全市無房。

Near subway, quiet and comfort, wi-fi ok, however, the entrance is a bit difficult to find.

Stayed there for one night ! Staff was super nice and helpful. Would stay here again

This was a budget choice first time at a hostel - would stay again without worry very small room on suite more than ok for a couple of days

Quarto limpo agradável , cama confortável, equipe bom atendimento, localização excelente.

Bem localizado e tranquilo. Tem até frigobar, o que é dificil em Madrid Sonia Resende

Propre, personnel courtois et aidant, emplacement de choix! 3 nuits,n'as de regret. La chambre est petite, mais en fait on est là pour la ville, pas pour y passer son temps en chambre ;-)

Excelente ubicación, muy buen trato, limpio y cómodo. Relación precio calidad, muy buena. Recomendable

The room was a little too small for two people with suitcases, and in some areas it was only superficially clean (bottom of curtains dirty, floor in the corners was dirty). Lift was a bit scary. Staff were friendly and helpful. Great location.

Excelente lugar venva de todo y muy mimpii

Rummet var helt ok. Omgivningarna inte. Dyrt för så låg standard.

Yes

AC wasn’t working, no fan either.

Do NOT book this place. Read the negative reviews first so you know what to expect. The photos are misleading — the only real positive is the location. We arrived around 10 a.m. and had informed them in advance. Check-in was at 2 p.m., which was fine, so we left our luggage and returned later. When we entered the room, it was extremely small, with no space for luggage, and the bathroom was dirty. They mentioned an “interior patio,” but it’s just an empty building shaft with no seating or usable space. The ceiling had cracks, the floor felt unstable, the shower had mildew, and the curtain was broken and dirty. You can also hear everything through the walls. Customer service was very poor. When I asked about other room options (we were willing to pay more), I was told all rooms were the same in a dismissive way. They also didn’t acknowledge that I had booked a single bed, not a double, and offered no apology. They send constant messages about cleaning rules, requiring you to leave the room between 9 a.m. and 1 p.m., which is very inconvenient. Overall, a very disappointing stay and not worth the money

I ended up leaving after one night as the room was so awful. Cold, dark, paper thin walls. I had a room without a balcony so don’t know if that would have been better, but it was pretty much the worst room I have ever stayed in. Staff unhelpful. Cheap but definitely not cheerful. Good location though

Great location. Offers a basic room for a reasonable price. Nice roomy shower. Nice staff. The only minus is that the walls are thin and noise travels right through them. Noise wasn't a problem after 11.

Hostal com ótima localização. Bem próximo à estação Sol e do lado da Anton Martin. Quarto pequeno e simples (ficamos no 18), aquecedor bom, ótimo chuveiro. Funcionários bem receptivos. Arrumam o quarto todos os dias (enviam msg perguntando se quer a limpeza).

Es una casa antigua, remodelada es cómodo y cerca de la gran via caminando también tiene un metro cerca. Felicitaciones a la chica de la recepción llamada andrea