Hostal Castilla I - Atocha

Yes

AC wasn’t working, no fan either.

Do NOT book this place. Read the negative reviews first so you know what to expect. The photos are misleading — the only real positive is the location. We arrived around 10 a.m. and had informed them in advance. Check-in was at 2 p.m., which was fine, so we left our luggage and returned later. When we entered the room, it was extremely small, with no space for luggage, and the bathroom was dirty. They mentioned an “interior patio,” but it’s just an empty building shaft with no seating or usable space. The ceiling had cracks, the floor felt unstable, the shower had mildew, and the curtain was broken and dirty. You can also hear everything through the walls. Customer service was very poor. When I asked about other room options (we were willing to pay more), I was told all rooms were the same in a dismissive way. They also didn’t acknowledge that I had booked a single bed, not a double, and offered no apology. They send constant messages about cleaning rules, requiring you to leave the room between 9 a.m. and 1 p.m., which is very inconvenient. Overall, a very disappointing stay and not worth the money

I ended up leaving after one night as the room was so awful. Cold, dark, paper thin walls. I had a room without a balcony so don’t know if that would have been better, but it was pretty much the worst room I have ever stayed in. Staff unhelpful. Cheap but definitely not cheerful. Good location though

Great location. Offers a basic room for a reasonable price. Nice roomy shower. Nice staff. The only minus is that the walls are thin and noise travels right through them. Noise wasn't a problem after 11.

Hostal com ótima localização. Bem próximo à estação Sol e do lado da Anton Martin. Quarto pequeno e simples (ficamos no 18), aquecedor bom, ótimo chuveiro. Funcionários bem receptivos. Arrumam o quarto todos os dias (enviam msg perguntando se quer a limpeza).

Es una casa antigua, remodelada es cómodo y cerca de la gran via caminando también tiene un metro cerca. Felicitaciones a la chica de la recepción llamada andrea

Great location. Very nice staff. BUT Extremely noisy room. No soundproofing as advertised. We listened to neighbours conversations, music and snoring. The bathroom floor was not properly washed. The room was stuffy so frequently had to open the window.

Bien mais bruyant

3人で泊まるのに、とても狭い。荷物を置くと移動できない

Close to the metro station and tourist attractions Staff are friendly and helpful

Quarto pequeno mas bem limpo, confortavel. Banheiro tambem pequeno mas c otima ducha. Licalizacao excelente. Funcionaria solicita e ducada.

Great location

Sorprendido por la calidad de servicio, limpieza y atención del personal que ahí labora. la ubicación es estupenda y los servicios como café , te o el aire acondicionado hacen de la estancia del turista una delicia.

All walkable.

Ja

Clean and comfortable room. Very nice personnel. Very convenient location

Clean and good customer service

Centralt läge

Propreté commerces à proximité ainsi que nombreux restaurants. Calme