Independent (SPHC) MADRID - RETIRO, an IHG Hotel

Check in went smooth and friendly but when you head down to reception to ask question the lady seems quite grumpy to help.

Delicious room service. Cozy stay and close to metro

good experience! nice breakfast

除CHECK-IN時，櫃台服務態度不是很好之外，在房間舒適度、整潔上都有很棒的表現

Excelente hotel, buena ubicación. En el front desk fueron especialmente atentos Sandra y Freddy. Volvere!

Meio

Camera ogni giorno pulita e ordinata, personale cortese. E’ possibile rifornirsi di acqua fresca ogni volta che si vuole, per questo in camera c’è una bottiglia vuota che si può sempre riempire. In camera c’è anche un bollitore. Camera spaziosa e silenziosa

Una maravilla, fuimos a pasar una noche y todo perfecto. Se puede ir a a Movistar Arena andando lo que es una ventaja.

Staff was professional and friendly. Check in and check out was easy, location was close to metro station. Room was very clean and regularly serviced. They had water available at all times, even sparkling water, and breakfast was delicious with many great options! If you haven’t already tried this hotel, it’s worth it!

Nice hotel

Increible

Hotel looks outdated. The sink had hair in it from prior tenants. Was enough for one night but not for longer

Great breakfasyselection

Very nice area, staff friendly and helpful. The only comment, the mirrors weren't very clean, but not a big deal. Highly recommended 👌

Great staff, that was super helpful and attentive. Restaurants in the hotel open late for dinner but can also walk to local places. Sites reachable by both bus and train.

Muy mala la comida del desayuno

Excelente hotel, bien ubicado, la habitación impecable

Clean room, great breakfast options, clean useable gym, and it included a free stocked minibar.

Check in cordial, nos foi ofertado upgrade para quarto de categoria bastante superior e com espumante cortesia no quarto.

호텔 객실에 물이 없었다. 프론트에서 요창히면 받을수 있었다. 슬리퍼도 받아야한다 객실에 없다.