Independent (SPHC) MADRID - RETIRO, an IHG Hotel

Trip was booked due to having to come from lanzarote to madrid for a eye operation hotel was very close to hospital beata maria ana and also close to centro ciudad reception was helpful and friendly room was cleaned and restocked with tea coffee milk everyday also bottle water on arrival and second day there..fridge in room

Receptions staff nice

Tres bel accueil , tres bon service partout

Great hotel. Lovely service. Recommend strongly.

Great stay: clean, comfy, chic. Loved it.

Hotel was great. Sofa bed for our third person was terrible! Could not sleep on it. The regular bed was very comfortable

The bed was very comfortable and location is in a quiet residential area

Very confortable Stay. Staff friendly and helpful. Close to the retiro park. Bed very comfortable and large.

Very good and quiet place

Lovely welcome and a room upgrade on arrival. Room was on a high floor with views into the distance. The room was spacious and clean. Like many hotels the light switches are unfathomably far away from the bed! The air con didn’t seem to cool the room but there were openable windows. And there were no USB sockets by the bed. But there was able free water and some snacks and the TV was able to Cast content from the phone. The hotel is in Retiro and not very central but great for a quick journey to the airport and close (12 mins walk) to a massive supermarket to stock up on Spanish goodies.

Good place for the price

Stayed there a day more

Excellent experience

Clean, confortable beddings, and safe. Highly recommend

Stayed at this hotel twice. The staff is so helpful and friendly, the beds are amazing. The area very quiet.

Short stay before heading home. The hotel staff was amazing and the rooms were comfortable

The facility was nice, though a bit overpriced. The staff answered our questions but did not go above and beyond to show any unique courtesy or kindness.

Excelente buen desayuno céntrico

The hotel is ok at a cheap price but there is nothing within walking distance. Area is mixed. Hotel is updated but still feels old in communal areas which are quite scruffy. Beds average. Walls are not well sound proofed. You can hear the Neighbour’s room. Average hotel.

The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.