假日酒店

My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.

So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA

Great view at the balcony (can see Matterhorn). Nice staff. The male receptionist provided information about Gornergrat to me and reminded me to bring the jacket. =)