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Maison Sofia - MGallery Collection

酒店
8.8
/10
非常好
70个评论

客人对住宿的评价

Reyhan
10.0
/ 10
Harikaydi, spa ve havuz gercekten guzel, otel oldukca iyi dekore edilmis ve temizdi. Oldukca konforlu bir otel. Tek onerim mutfak daha iyi olabilir. Cok keyifli bir seyahat oldu..
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Bart
10.0
/ 10
Mooie kamer- goed ontbijt - goede spa - prima parking - goede service - vriendelijk
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Nesi
10.0
/ 10
Very nice, clean, quiet hotel, great for doing your business! Staff was very polite and make you to feel special! Especially the restaurant staff (Rafi is smiling girl and very helpful)
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在該地區
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36 Atanas Dukov Str, Sofia-Grad, Bulgaria, 1407

主要設施

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游泳池
WiFi
Maison Sofia - MGallery Collection is a hotel is located at Sofia. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Maison Sofia - MGallery Collection周圍有什麼

36 Atanas Dukov Str, Sofia-Grad, Bulgaria, 1407
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其他 Maison Sofia - MGallery Collection
其他 2 Maison Sofia - MGallery Collection

了解更多關於Maison Sofia - MGallery Collection

Location


Maison Sofia - MGallery Collection is a hotel is located at Sofia.

About Maison Sofia - MGallery Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Maison Sofia - MGallery Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Maison Sofia - MGallery Collection.

Maison Sofia - MGallery Collection所有設施

其他 Maison Sofia - MGallery Collection
其他

一般的

  • 泳池

公共設施

  • 公共區域WiFi

客房內設施

  • 電視

Maison Sofia - MGallery Collection住宿政策及一般資訊

入住/退房時間

入住:
從 15:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, WiFi
入住/退房時間
从 15:00 - 到 11:00
在Maison Sofia - MGallery Collection的樓層數
4
另一設施在Maison Sofia - MGallery Collection
泳池, 公共區域WiFi, 電視

Maison Sofia - MGallery Collection常見問題

在Maison Sofia - MGallery Collection有哪些可用設施?
這裡有頂級設施Maison Sofia - MGallery Collection例如游泳池, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Maison Sofia - MGallery Collection?
在Maison Sofia - MGallery Collection的標準入住時間從從 15:00開始最晚退房時間為前 11:00
What is the star rating of Maison Sofia - MGallery Collection?
Maison Sofia - MGallery Collection is a 5.0-star hotel.
How many floors does Maison Sofia - MGallery Collection have?
Maison Sofia - MGallery Collection has 4 floors.
Does Maison Sofia - MGallery Collection have a swimming pool?
Yes, a swimming pool is available at Maison Sofia - MGallery Collection.
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更多其他客人的評論Maison Sofia - MGallery Collection

8.8
非常好
來自 70 則評論
清洁度

8.6

客房舒适度

8.6

服务和设施

8.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Maison Sofia - MGallery Collection

每頁評論數
20
40
热门评论
Reyhan
10.0
/10
16 幾週前評論

Hotels.com verified review

Harikaydi, spa ve havuz gercekten guzel, otel oldukca iyi dekore edilmis ve temizdi. Oldukca konforlu bir otel. Tek onerim mutfak daha iyi olabilir. Cok keyifli bir seyahat oldu..
Helen
icon-朋友和家人
朋友和家人
8.0
/10
16 幾週前評論

Hotels.com verified review

Lovely stay with a friend. Great facilities. We are at the restaurant and it was good so would recommend. Hotel is a 15 min walk to the tram line and major shops. Spa area was nice,although the pool was cold and steam room mediocre. Would recommend
Bart
icon-商业
商业
10.0
/10
17 幾週前評論

Hotels.com verified review

Mooie kamer- goed ontbijt - goede spa - prima parking - goede service - vriendelijk
Nesi
icon-商业 好友同行
商业 好友同行
10.0
/10
17 幾週前評論

Expedia Group verified review

Very nice, clean, quiet hotel, great for doing your business! Staff was very polite and make you to feel special! Especially the restaurant staff (Rafi is smiling girl and very helpful)
Manuel
8.0
/10
18 幾週前評論

Expedia Group verified review

Muy buen hotel eso si muy lejos del centro
Cem
icon-商业
商业
10.0
/10
18 幾週前評論

Hotels.com verified review

Everything was great
Penelope Ann
6.0
/10
19 幾週前評論

Expedia Group verified review

This is not a 5 star hotel. On arrival the accessibility room was accessed via a dark corridor with no lighting. Which in itself was a trip hazard. Access to the patio and outside area was unusable due to the high door sill. The patio itself was overgrown with foliage and disgarded cigarettes. The coffee table, marble top was not secured and nearly fell and had it done so,it would have easily broken a bone. The towel and room wasn't cleaned daily. Under the bed was filthy and clearly hadnt been cleaned for months. The rug was dirty and a trip hazard. The grab bar against the toilet in the bathroom was loose. The breakfast was mediocre at best and often not hot. Service was inconsistent. The bar upstairs was not manned and there was a wedding on the Saturday evening downstairs. With no service. And extremely loud. I asked for an iron 3 times. Once it was delivered covered in a tar like substance which I asked for it to be cleaned or replaced but it never materialised.
閱讀更多
John Robert
6.0
/10
19 幾週前評論

Expedia Group verified review

Staff sweeping food on floor when cleaning breakfast table, all rooms and corridors have dirty carpets. Not great service/ not 5* service, served cold food and food quality not 5*. The jacuzzi not working in the spa, not cleaning our room properly. Flickering light everywhere Not enough staff on. Not full amenities in the bathrooms I.e. no shower gel No hooks to hang coats
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Raphael
8.0
/10
19 幾週前評論

Hotels.com verified review

Chambre confortable, mais service très approximatif : il manquait un peignoir dans la chambre, erreur sur l'erreur du petit déjeuner, tables non débarrassées le matin... Dommage.
Sanam
icon-休闲
休闲
2.0
/10
20 幾週前評論

Expedia Group verified review

This hotel is falsely advertised as 5-star—it’s barely a 3-star at best. Room service was nonexistent; requests never arrived, and I had to chase staff repeatedly. Cleanliness was unacceptable—towels were rehung instead of replaced, toiletries weren’t replenished, and one day my room wasn’t cleaned at all despite being gone for 12 hours. They do not vacuum the rooms - their beds are raised and if you look under the bed, there is a LAYER of dust and particles. The “spa” is complete false advertising. There’s only a freezing pool (unheated), a sauna, and a steam room—no spa staff, salon, or Turkish bath as advertised. Even massages require hours’ notice because someone has to be called in. When I raised concerns, the hotel manager dismissed everything, saying the hotel is “discounted” and that he has salaries to pay—as if that excuses not delivering promised 5-star service. This is misleading advertising, poor management, and terrible guest care. I submitted my complaint to Expedia already the first night and I have requested a full refund. If you want a 5 star hotel - this is not it! Avoid this hotel.
閱讀更多
eli
8.0
/10
21 幾週前評論

Hotels.com verified review

Regular estadía, el aire acondicionado no funciona bien, la puerta principal tenía problemas, las luces principales se encendieron a media noche sin razón un par de veces, deberían dar mejor mantenimiento, el gimnasio está bien
Verified traveler
10.0
/10
22 幾週前評論

Expedia Group verified review

.
Darrell
10.0
/10
22 幾週前評論

Expedia Group verified review

An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
Vladimir
icon-商业
商业
6.0
/10
22 幾週前評論

Expedia Group verified review

Nothing at all for this stars and price
Claire Louise
icon-休闲
休闲
8.0
/10
23 幾週前評論

Expedia Group verified review

The spa and gym were great. The F&B Manager was very accommodating and helpful. The garden outside was lovely but the tables need to be cleaned. Unfortunately things went missing from my room but they were found.
Mustafa
icon-休闲 家庭
休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

Unterkunft war sauber und die Mitarbeiter waren sehr freundlich. Was mir aufgefallen ist, das Gitter von der Klimaanlage war sauber, woanders sieht man immer Staub. Frühstück war abwechslungsreich und gut. Zimmer waren groß. Bett und Kissen waren sehr bequem.
Sergey
icon-商业
商业
10.0
/10
24 幾週前評論

Hotels.com verified review

Très bon hotel
Darrell
10.0
/10
24 幾週前評論

Expedia Group verified review

Lovely hotel, excellent staff and excellent price/quality ratio.
Louiza
8.0
/10
24 幾週前評論

Expedia Group verified review

Great bed; good restaurant (not Italy); helpful staff Electricity went out two nights ad housekeeping didnt leave water one day and was slow to clean the room once. Great restaurant space Ok gym Good pool Expensive massages After a day of hiking, you may not want to wait here
Mathieu
icon-休闲 家庭
休闲 家庭
10.0
/10
25 幾週前評論

Expedia Group verified review

Hôtel de bonne qualité, confortable et bien tenu, mais un peu éloigné du centre ville.
每頁評論數
20
40

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其他 4 Maison Sofia - MGallery Collection

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8.8
非常好
來自 70 則評論
清洁度

8.6

客房舒适度

8.6

服务和设施

8.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Maison Sofia - MGallery Collection

每頁評論數
20
40
热门评论
Reyhan
10.0
/10
16 幾週前評論

Hotels.com verified review

Harikaydi, spa ve havuz gercekten guzel, otel oldukca iyi dekore edilmis ve temizdi. Oldukca konforlu bir otel. Tek onerim mutfak daha iyi olabilir. Cok keyifli bir seyahat oldu..
Helen
icon-朋友和家人
朋友和家人
8.0
/10
16 幾週前評論

Hotels.com verified review

Lovely stay with a friend. Great facilities. We are at the restaurant and it was good so would recommend. Hotel is a 15 min walk to the tram line and major shops. Spa area was nice,although the pool was cold and steam room mediocre. Would recommend
Bart
icon-商业
商业
10.0
/10
17 幾週前評論

Hotels.com verified review

Mooie kamer- goed ontbijt - goede spa - prima parking - goede service - vriendelijk
Nesi
icon-商业 好友同行
商业 好友同行
10.0
/10
17 幾週前評論

Expedia Group verified review

Very nice, clean, quiet hotel, great for doing your business! Staff was very polite and make you to feel special! Especially the restaurant staff (Rafi is smiling girl and very helpful)
Manuel
8.0
/10
18 幾週前評論

Expedia Group verified review

Muy buen hotel eso si muy lejos del centro
Cem
icon-商业
商业
10.0
/10
18 幾週前評論

Hotels.com verified review

Everything was great
Penelope Ann
6.0
/10
19 幾週前評論

Expedia Group verified review

This is not a 5 star hotel. On arrival the accessibility room was accessed via a dark corridor with no lighting. Which in itself was a trip hazard. Access to the patio and outside area was unusable due to the high door sill. The patio itself was overgrown with foliage and disgarded cigarettes. The coffee table, marble top was not secured and nearly fell and had it done so,it would have easily broken a bone. The towel and room wasn't cleaned daily. Under the bed was filthy and clearly hadnt been cleaned for months. The rug was dirty and a trip hazard. The grab bar against the toilet in the bathroom was loose. The breakfast was mediocre at best and often not hot. Service was inconsistent. The bar upstairs was not manned and there was a wedding on the Saturday evening downstairs. With no service. And extremely loud. I asked for an iron 3 times. Once it was delivered covered in a tar like substance which I asked for it to be cleaned or replaced but it never materialised.
閱讀更多
John Robert
6.0
/10
19 幾週前評論

Expedia Group verified review

Staff sweeping food on floor when cleaning breakfast table, all rooms and corridors have dirty carpets. Not great service/ not 5* service, served cold food and food quality not 5*. The jacuzzi not working in the spa, not cleaning our room properly. Flickering light everywhere Not enough staff on. Not full amenities in the bathrooms I.e. no shower gel No hooks to hang coats
閱讀更多
Raphael
8.0
/10
19 幾週前評論

Hotels.com verified review

Chambre confortable, mais service très approximatif : il manquait un peignoir dans la chambre, erreur sur l'erreur du petit déjeuner, tables non débarrassées le matin... Dommage.
Sanam
icon-休闲
休闲
2.0
/10
20 幾週前評論

Expedia Group verified review

This hotel is falsely advertised as 5-star—it’s barely a 3-star at best. Room service was nonexistent; requests never arrived, and I had to chase staff repeatedly. Cleanliness was unacceptable—towels were rehung instead of replaced, toiletries weren’t replenished, and one day my room wasn’t cleaned at all despite being gone for 12 hours. They do not vacuum the rooms - their beds are raised and if you look under the bed, there is a LAYER of dust and particles. The “spa” is complete false advertising. There’s only a freezing pool (unheated), a sauna, and a steam room—no spa staff, salon, or Turkish bath as advertised. Even massages require hours’ notice because someone has to be called in. When I raised concerns, the hotel manager dismissed everything, saying the hotel is “discounted” and that he has salaries to pay—as if that excuses not delivering promised 5-star service. This is misleading advertising, poor management, and terrible guest care. I submitted my complaint to Expedia already the first night and I have requested a full refund. If you want a 5 star hotel - this is not it! Avoid this hotel.
閱讀更多
eli
8.0
/10
21 幾週前評論

Hotels.com verified review

Regular estadía, el aire acondicionado no funciona bien, la puerta principal tenía problemas, las luces principales se encendieron a media noche sin razón un par de veces, deberían dar mejor mantenimiento, el gimnasio está bien
Verified traveler
10.0
/10
22 幾週前評論

Expedia Group verified review

.
Darrell
10.0
/10
22 幾週前評論

Expedia Group verified review

An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
Vladimir
icon-商业
商业
6.0
/10
22 幾週前評論

Expedia Group verified review

Nothing at all for this stars and price
Claire Louise
icon-休闲
休闲
8.0
/10
23 幾週前評論

Expedia Group verified review

The spa and gym were great. The F&B Manager was very accommodating and helpful. The garden outside was lovely but the tables need to be cleaned. Unfortunately things went missing from my room but they were found.
Mustafa
icon-休闲 家庭
休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

Unterkunft war sauber und die Mitarbeiter waren sehr freundlich. Was mir aufgefallen ist, das Gitter von der Klimaanlage war sauber, woanders sieht man immer Staub. Frühstück war abwechslungsreich und gut. Zimmer waren groß. Bett und Kissen waren sehr bequem.
Sergey
icon-商业
商业
10.0
/10
24 幾週前評論

Hotels.com verified review

Très bon hotel
Darrell
10.0
/10
24 幾週前評論

Expedia Group verified review

Lovely hotel, excellent staff and excellent price/quality ratio.
Louiza
8.0
/10
24 幾週前評論

Expedia Group verified review

Great bed; good restaurant (not Italy); helpful staff Electricity went out two nights ad housekeeping didnt leave water one day and was slow to clean the room once. Great restaurant space Ok gym Good pool Expensive massages After a day of hiking, you may not want to wait here
Mathieu
icon-休闲 家庭
休闲 家庭
10.0
/10
25 幾週前評論

Expedia Group verified review

Hôtel de bonne qualité, confortable et bien tenu, mais un peu éloigné du centre ville.
每頁評論數
20
40