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Maison Sofia - MGallery Collection

飯店
8.8
/10
非常好
70个评论

客人对住宿的评价

Darrell
10.0
/ 10
An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
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Mustafa
10.0
/ 10
Unterkunft war sauber und die Mitarbeiter waren sehr freundlich. Was mir aufgefallen ist, das Gitter von der Klimaanlage war sauber, woanders sieht man immer Staub. Frühstück war abwechslungsreich und gut. Zimmer waren groß. Bett und Kissen waren sehr bequem.
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Mathieu
10.0
/ 10
Hôtel de bonne qualité, confortable et bien tenu, mais un peu éloigné du centre ville.
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在該地區
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36 Atanas Dukov Str, Sofia-Grad, Bulgaria, 1407

主要設施

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泳池
WiFi
Maison Sofia - MGallery Collection is a hotel in a good neighborhood, which is located at Sofia. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Maison Sofia - MGallery Collection周圍有什麼

36 Atanas Dukov Str, Sofia-Grad, Bulgaria, 1407
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其他 Maison Sofia - MGallery Collection
其他 2 Maison Sofia - MGallery Collection

了解更多關於Maison Sofia - MGallery Collection

Location


Maison Sofia - MGallery Collection is a hotel in a good neighborhood, which is located at Sofia.

About Maison Sofia - MGallery Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Maison Sofia - MGallery Collection.

Maison Sofia - MGallery Collection所有設施

其他 Maison Sofia - MGallery Collection
其他

一般的

  • 泳池

公共設施

  • 公共區域WiFi

客房內設施

  • 電視

Maison Sofia - MGallery Collection住宿政策及一般資訊

入住/退房時間

入住:
從 15:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
泳池, WiFi
入住/退房時間
从 15:00 - 到 11:00
在Maison Sofia - MGallery Collection的樓層數
4
另一設施在Maison Sofia - MGallery Collection
公共區域WiFi, 電視

Maison Sofia - MGallery Collection常見問題

在Maison Sofia - MGallery Collection有哪些可用設施?
這裡有頂級設施Maison Sofia - MGallery Collection例如泳池, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Maison Sofia - MGallery Collection?
在Maison Sofia - MGallery Collection的標準入住時間從從 15:00開始最晚退房時間為前 11:00
What is the star rating of Maison Sofia - MGallery Collection?
Maison Sofia - MGallery Collection is a 5.0-star hotel.
How many floors does Maison Sofia - MGallery Collection have?
Maison Sofia - MGallery Collection has 4 floors.
Does Maison Sofia - MGallery Collection have a swimming pool?
Yes, a swimming pool is available at Maison Sofia - MGallery Collection.
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更多其他客人的評論Maison Sofia - MGallery Collection

8.8
非常好
來自 70 則評論
清潔度

8.6

房間舒適度

8.6

服務與設施

8.6

排序方式
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偏好設定
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旅行者評論 Maison Sofia - MGallery Collection

每頁評論數
20
40
精選評論
Sanam
icon-閒暇
閒暇
2.0
/10
13 幾週前評論

Expedia Group verified review

This hotel is falsely advertised as 5-star—it’s barely a 3-star at best. Room service was nonexistent; requests never arrived, and I had to chase staff repeatedly. Cleanliness was unacceptable—towels were rehung instead of replaced, toiletries weren’t replenished, and one day my room wasn’t cleaned at all despite being gone for 12 hours. They do not vacuum the rooms - their beds are raised and if you look under the bed, there is a LAYER of dust and particles. The “spa” is complete false advertising. There’s only a freezing pool (unheated), a sauna, and a steam room—no spa staff, salon, or Turkish bath as advertised. Even massages require hours’ notice because someone has to be called in. When I raised concerns, the hotel manager dismissed everything, saying the hotel is “discounted” and that he has salaries to pay—as if that excuses not delivering promised 5-star service. This is misleading advertising, poor management, and terrible guest care. I submitted my complaint to Expedia already the first night and I have requested a full refund. If you want a 5 star hotel - this is not it! Avoid this hotel.
閱讀更多
eli
8.0
/10
15 幾週前評論

Hotels.com verified review

Regular estadía, el aire acondicionado no funciona bien, la puerta principal tenía problemas, las luces principales se encendieron a media noche sin razón un par de veces, deberían dar mejor mantenimiento, el gimnasio está bien
Verified traveler
10.0
/10
16 幾週前評論

Expedia Group verified review

.
Darrell
10.0
/10
16 幾週前評論

Expedia Group verified review

An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
Vladimir
icon-業務
業務
6.0
/10
16 幾週前評論

Expedia Group verified review

Nothing at all for this stars and price
Claire Louise
icon-閒暇
閒暇
8.0
/10
17 幾週前評論

Expedia Group verified review

The spa and gym were great. The F&B Manager was very accommodating and helpful. The garden outside was lovely but the tables need to be cleaned. Unfortunately things went missing from my room but they were found.
Mustafa
icon-閒暇 家庭
閒暇 家庭
10.0
/10
17 幾週前評論

Expedia Group verified review

Unterkunft war sauber und die Mitarbeiter waren sehr freundlich. Was mir aufgefallen ist, das Gitter von der Klimaanlage war sauber, woanders sieht man immer Staub. Frühstück war abwechslungsreich und gut. Zimmer waren groß. Bett und Kissen waren sehr bequem.
Sergey
icon-業務
業務
10.0
/10
17 幾週前評論

Hotels.com verified review

Très bon hotel
Darrell
10.0
/10
18 幾週前評論

Expedia Group verified review

Lovely hotel, excellent staff and excellent price/quality ratio.
Louiza
8.0
/10
18 幾週前評論

Expedia Group verified review

Great bed; good restaurant (not Italy); helpful staff Electricity went out two nights ad housekeeping didnt leave water one day and was slow to clean the room once. Great restaurant space Ok gym Good pool Expensive massages After a day of hiking, you may not want to wait here
Mathieu
icon-閒暇 家庭
閒暇 家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

Hôtel de bonne qualité, confortable et bien tenu, mais un peu éloigné du centre ville.
Nian
icon-業務
業務
10.0
/10
19 幾週前評論

Hotels.com verified review

This is a fantastic little hotel with great spa facilities and great food and it is a true 5 star.
Edward
icon-閒暇 家庭
閒暇 家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

The rooms were excellent as well as the grounds. bathroom was spotless and enjoyed the complimentary water that was given Only minor issues was a very noisy room next door which didn’t go quite until around 2am however that isn’t the hotels issue at all Breakfast is a little small but definitely worth getting considering the affordable price Thanks for a excellent stay
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Christopher
10.0
/10
20 幾週前評論

Hotels.com verified review

The staff are fabulous at this hotel - so courteous, professional, welcoming and helpful. Large, spacious, clean rooms. Very good location. The cherry on top is the wonderful gym, pool and spa facilities - brilliant touch. Lovely reception and bar area, nice place to sit outside also. The only thing I didn’t like was the smoking room as part of the health club - a bit smelly at times.
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Yurii
icon-業務
業務
10.0
/10
21 幾週前評論

Expedia Group verified review

Top hotel in the mid of nowhere. Recommend if you need to be nearby.
Verified traveler
icon-與親友同行
與親友同行
8.0
/10
22 幾週前評論

Hotels.com verified review

Ikke rigtigt 5-stjernet hotel. Ingen kom for at tage kufferter eller bagage. Lidt uengageret personale. Pæn spa
Deborah
10.0
/10
25 幾週前評論

Expedia Group verified review

I loved the breakfast, definitely include it in your stay! Super filling and nutritious. The rooms were also really nice and airconditioned
Tyana
icon-閒暇 家庭
閒暇 家庭
10.0
/10
26 幾週前評論

Expedia Group verified review

Amazing hotel with a great spa and pool! The restaurant and breakfast place is also perfect. The room is spacious and clean. The only downside was the toilet - it smelled like sewer, bit this seems more like a structural issue than a cleanliness issue.
Rasa
icon-業務
業務
10.0
/10
26 幾週前評論

Hotels.com verified review

Nice hotel with friendly staff.
Kalin
icon-閒暇 家庭
閒暇 家庭
6.0
/10
27 幾週前評論

Expedia Group verified review

The Room was big, The Gym has broken benches. The breakfast is far from 5 * , no fresh pressed juice, low cost sweets, etc. The Hotel is actually 4 *
每頁評論數
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40

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其他 4 Maison Sofia - MGallery Collection

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8.8
非常好
來自 70 則評論
清潔度

8.6

房間舒適度

8.6

服務與設施

8.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Maison Sofia - MGallery Collection

每頁評論數
20
40
精選評論
Sanam
icon-閒暇
閒暇
2.0
/10
13 幾週前評論

Expedia Group verified review

This hotel is falsely advertised as 5-star—it’s barely a 3-star at best. Room service was nonexistent; requests never arrived, and I had to chase staff repeatedly. Cleanliness was unacceptable—towels were rehung instead of replaced, toiletries weren’t replenished, and one day my room wasn’t cleaned at all despite being gone for 12 hours. They do not vacuum the rooms - their beds are raised and if you look under the bed, there is a LAYER of dust and particles. The “spa” is complete false advertising. There’s only a freezing pool (unheated), a sauna, and a steam room—no spa staff, salon, or Turkish bath as advertised. Even massages require hours’ notice because someone has to be called in. When I raised concerns, the hotel manager dismissed everything, saying the hotel is “discounted” and that he has salaries to pay—as if that excuses not delivering promised 5-star service. This is misleading advertising, poor management, and terrible guest care. I submitted my complaint to Expedia already the first night and I have requested a full refund. If you want a 5 star hotel - this is not it! Avoid this hotel.
閱讀更多
eli
8.0
/10
15 幾週前評論

Hotels.com verified review

Regular estadía, el aire acondicionado no funciona bien, la puerta principal tenía problemas, las luces principales se encendieron a media noche sin razón un par de veces, deberían dar mejor mantenimiento, el gimnasio está bien
Verified traveler
10.0
/10
16 幾週前評論

Expedia Group verified review

.
Darrell
10.0
/10
16 幾週前評論

Expedia Group verified review

An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
Vladimir
icon-業務
業務
6.0
/10
16 幾週前評論

Expedia Group verified review

Nothing at all for this stars and price
Claire Louise
icon-閒暇
閒暇
8.0
/10
17 幾週前評論

Expedia Group verified review

The spa and gym were great. The F&B Manager was very accommodating and helpful. The garden outside was lovely but the tables need to be cleaned. Unfortunately things went missing from my room but they were found.
Mustafa
icon-閒暇 家庭
閒暇 家庭
10.0
/10
17 幾週前評論

Expedia Group verified review

Unterkunft war sauber und die Mitarbeiter waren sehr freundlich. Was mir aufgefallen ist, das Gitter von der Klimaanlage war sauber, woanders sieht man immer Staub. Frühstück war abwechslungsreich und gut. Zimmer waren groß. Bett und Kissen waren sehr bequem.
Sergey
icon-業務
業務
10.0
/10
17 幾週前評論

Hotels.com verified review

Très bon hotel
Darrell
10.0
/10
18 幾週前評論

Expedia Group verified review

Lovely hotel, excellent staff and excellent price/quality ratio.
Louiza
8.0
/10
18 幾週前評論

Expedia Group verified review

Great bed; good restaurant (not Italy); helpful staff Electricity went out two nights ad housekeeping didnt leave water one day and was slow to clean the room once. Great restaurant space Ok gym Good pool Expensive massages After a day of hiking, you may not want to wait here
Mathieu
icon-閒暇 家庭
閒暇 家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

Hôtel de bonne qualité, confortable et bien tenu, mais un peu éloigné du centre ville.
Nian
icon-業務
業務
10.0
/10
19 幾週前評論

Hotels.com verified review

This is a fantastic little hotel with great spa facilities and great food and it is a true 5 star.
Edward
icon-閒暇 家庭
閒暇 家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

The rooms were excellent as well as the grounds. bathroom was spotless and enjoyed the complimentary water that was given Only minor issues was a very noisy room next door which didn’t go quite until around 2am however that isn’t the hotels issue at all Breakfast is a little small but definitely worth getting considering the affordable price Thanks for a excellent stay
閱讀更多
Christopher
10.0
/10
20 幾週前評論

Hotels.com verified review

The staff are fabulous at this hotel - so courteous, professional, welcoming and helpful. Large, spacious, clean rooms. Very good location. The cherry on top is the wonderful gym, pool and spa facilities - brilliant touch. Lovely reception and bar area, nice place to sit outside also. The only thing I didn’t like was the smoking room as part of the health club - a bit smelly at times.
閱讀更多
Yurii
icon-業務
業務
10.0
/10
21 幾週前評論

Expedia Group verified review

Top hotel in the mid of nowhere. Recommend if you need to be nearby.
Verified traveler
icon-與親友同行
與親友同行
8.0
/10
22 幾週前評論

Hotels.com verified review

Ikke rigtigt 5-stjernet hotel. Ingen kom for at tage kufferter eller bagage. Lidt uengageret personale. Pæn spa
Deborah
10.0
/10
25 幾週前評論

Expedia Group verified review

I loved the breakfast, definitely include it in your stay! Super filling and nutritious. The rooms were also really nice and airconditioned
Tyana
icon-閒暇 家庭
閒暇 家庭
10.0
/10
26 幾週前評論

Expedia Group verified review

Amazing hotel with a great spa and pool! The restaurant and breakfast place is also perfect. The room is spacious and clean. The only downside was the toilet - it smelled like sewer, bit this seems more like a structural issue than a cleanliness issue.
Rasa
icon-業務
業務
10.0
/10
26 幾週前評論

Hotels.com verified review

Nice hotel with friendly staff.
Kalin
icon-閒暇 家庭
閒暇 家庭
6.0
/10
27 幾週前評論

Expedia Group verified review

The Room was big, The Gym has broken benches. The breakfast is far from 5 * , no fresh pressed juice, low cost sweets, etc. The Hotel is actually 4 *
每頁評論數
20
40