The Ritz-Carlton, Santiago

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9.4
/10
卓越體驗
656个评论

客人对住宿的评价

Lance

10.0
/ 10
One of the new vest hotels I have ever stayed at. The amenities were fabulous, like cation is great. Staff was above and beyond, so friendly and helpful, phenomenal!! I would choose this hotel in Santiago and very time I visit.
查看翻譯

Thomas

10.0
/ 10
The property and staff never fail to impress. They remember who you are and what you need and approach their jobs like a craft with great enthusiasm and wonderful service. I would dream of staying anywhere else.
查看翻譯

Carlie

10.0
/ 10
Excellent location, great staff, we enjoyed the pool and fitness areas very much.
查看翻譯
在該地區
查看地圖
Calle El Alcalde 15, Las Condes, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 6772208

主要設施

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游泳池
餐厅
24 小时前台
停车场
WiFi
电梯
Staying at The Ritz-Carlton, Santiago is a good choice when you are visiting Las Condes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Ritz-Carlton, Santiago周圍有什麼

Calle El Alcalde 15, Las Condes, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 6772208
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大廳 The Ritz-Carlton, Santiago
大廳 2 The Ritz-Carlton, Santiago

了解更多關於The Ritz-Carlton, Santiago

General


Near Tobalaba Urban Market

Location


With a stay at The Ritz-Carlton, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Tobalaba Urban Market and Costanera Center. This luxury hotel is 1.8 mi (2.9 km) from Casacostanera and 2.3 mi (3.8 km) from Parque Arauco Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Apoquindo - 0.1 km / 0.1 mi
Peru Plaza - 0.4 km / 0.2 mi
Tobalaba Urban Market - 0.5 km / 0.3 mi
Los Leones Golf Club - 0.7 km / 0.4 mi
Costanera Center - 1.1 km / 0.7 mi
Gran Torre Santiago - 1.3 km / 0.8 mi
Bicentennial Park - 1.6 km / 1 mi
Vivo Panorámico - 1.7 km / 1.1 mi
Drugstore - 1.7 km / 1.1 mi
Sculpture Park - 1.9 km / 1.2 mi
Parque de las Esculturas Exhibition Hall - 2 km / 1.3 mi
Parque Araucano - 2.3 km / 1.4 mi
Sernatur - 2.5 km / 1.6 mi
Parque Arauco Mall - 2.5 km / 1.6 mi
Municipal Market of Providencia - 2.6 km / 1.6 mi

The preferred airport for The Ritz-Carlton, Santiago is Santiago Intl. Airport (SCL) - 25.3 km / 15.7 mi

Facilities


Relax and unwind with massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands. The ski shuttle (surcharge) makes getting to the slopes a breeze.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Santiago? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at Estro or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 205 air-conditioned rooms featuring minibars and espresso makers. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

The Ritz-Carlton, Santiago所有設施

酒吧、咖啡廳與交誼廳 The Ritz-Carlton, Santiago
酒吧、咖啡廳與交誼廳
泳池 The Ritz-Carlton, Santiago
泳池
娛樂設施 The Ritz-Carlton, Santiago
娛樂設施
健身中心 The Ritz-Carlton, Santiago
健身中心
多功能廳 The Ritz-Carlton, Santiago
多功能廳

飯店服務

  • 洗衣服務
  • 多語言服務人員
  • 快速入住
  • 大堂報紙
  • 婚禮服務
  • 行李寄存
  • 快速退房
  • 行李員
  • 24 小時前台接待
  • 服務台

要做的事情

  • 浪漫求婚套餐
  • 室內泳池
  • 溫泉
  • 健康俱樂部
  • 三溫暖
  • 蒸氣室

一般的

  • 屋頂露台
  • 宴會
  • 舞廳
  • 接待廳
  • 停車處

商務設施

  • 會議中心
  • 商務設施
  • 會議室
  • 商務設施
  • 會議室

可訪問性

  • 無障礙停車場
  • 無障礙設備
  • 無障礙浴室
  • 無障礙出行路徑

公共設施

  • 咖啡廳
  • 電梯
  • 無菸區
  • 保險箱

食物和飲料

  • 素食餐
  • 早餐

運輸

  • 滑雪接駁車(另收費)

連接性

  • WiFi(另收費)

附近設施

  • 禮品店

體育和娛樂

  • 健身中心

The Ritz-Carlton, Santiago住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

入住/退房時間

入住:
15:00 - 00:00
退房
前 12:00

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay plus USD 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯
入住/退房時間
从 15:00 - 00:00 - 到 12:00
早餐供應狀況
是的,酒店有提供早餐的房間
The Ritz-Carlton, Santiago的可用房間
205
在The Ritz-Carlton, Santiago的樓層數
14
另一設施在The Ritz-Carlton, Santiago
洗衣服務, 多語言服務人員, 快速入住, 大堂報紙, 婚禮服務

The Ritz-Carlton, Santiago常見問題

在The Ritz-Carlton, Santiago有哪些可用設施?
這裡有頂級設施The Ritz-Carlton, Santiago例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯 .(有些可能需要額外收費)
正常入住和退房時間是The Ritz-Carlton, Santiago?
在The Ritz-Carlton, Santiago的標準入住時間從15:00 - 00:00開始最晚退房時間為前 12:00
The Ritz-Carlton, Santiago提供早餐嗎?
是的,The Ritz-Carlton, Santiago提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of The Ritz-Carlton, Santiago?
The Ritz-Carlton, Santiago is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Santiago have?
The Ritz-Carlton, Santiago has 14 floors.
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更多其他客人的評論The Ritz-Carlton, Santiago

9.4
卓越體驗
來自 656 則評論
清潔度

9.6

房間舒適度

9.4

地點

9.8

服務與設施

9.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 The Ritz-Carlton, Santiago

每頁評論數
20
40
热门评论
Kung Wan
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
37 幾週前評論

Hotels.com verified review

住宿的那一晚有個婚禮很吵一直到半夜3am都有重金屬打擊樂的聲音吵得睡不著覺, 酒店沒有提前告知, 事後反應了也沒有什麼回應, 感覺很不好。 除此之外, 工作人員還是都很熱情服務的。
Verified traveler
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
100 幾週前評論

Hotels.com verified review

It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.
閱讀更多
Rogelio
icon-與伴侶同行
與伴侶同行
6.0
/10
14 幾週前評論

Hotels.com verified review

Hotel muy bien situado excelente personal pero muy muy vieja la propiedad. Incluso ya huele a viejo Todo está muy viejo
Lance
icon-與伴侶同行
與伴侶同行
10.0
/10
14 幾週前評論

Expedia Group verified review

One of the new vest hotels I have ever stayed at. The amenities were fabulous, like cation is great. Staff was above and beyond, so friendly and helpful, phenomenal!! I would choose this hotel in Santiago and very time I visit.
Thomas
icon-
10.0
/10
15 幾週前評論

Expedia Group verified review

The property and staff never fail to impress. They remember who you are and what you need and approach their jobs like a craft with great enthusiasm and wonderful service. I would dream of staying anywhere else.
Carlie
10.0
/10
16 幾週前評論

Expedia Group verified review

Excellent location, great staff, we enjoyed the pool and fitness areas very much.
Lance
icon-與伴侶同行
與伴侶同行
10.0
/10
16 幾週前評論

Expedia Group verified review

Entire staff was unbelievable!! Great location.
VICTOR
icon-與兒童同行
與兒童同行
6.0
/10
20 幾週前評論

Expedia Group verified review

The hotel is very well located, Las Condes is a beautiful and convenient neighborhood. The staff is friendly, though not exceptionally so. As for the hotel itself, it feels like it has seen better days. The luxury here is somewhat dated and hasn't been well maintained over the years, it's a has-been property, which makes the pricing hard to justify given what you actually get. With some vision and investment, it could easily compete with more modern luxury hotels. For now, though, the price-to-value ratio falls short.
閱讀更多
Maria H
icon-與伴侶同行
與伴侶同行
8.0
/10
25 幾週前評論

Hotels.com verified review

We arrived on a Saturday evening. The hotel staff (entrance and reception) were distant and not helpful. The same on Monday morning at the concierge, while asking for information. Seemed like the staff were doing us a huge favor. The only reason I did not give a lower grade is because the quality of services improved a lot from Sunday evening. I stayed in Santiago many times before in another hotel, with far better service and newer rooms. Decided to try a diferent hotel this time and regreted.
閱讀更多
Florette
icon-家庭
家庭
6.0
/10
25 幾週前評論

Expedia Group verified review

Barely acceptable. Definitely does not meet the criteria for a star hotel
Leslie
icon-與伴侶同行
與伴侶同行
10.0
/10
26 幾週前評論

Hotels.com verified review

Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Heinz
icon-與伴侶同行
與伴侶同行
10.0
/10
27 幾週前評論

Hotels.com verified review

Frühstücksbuffet, Service, Freundlichkeit des Personals sowie Sauberkeit waren top und auf hohem Level.
Olga
icon-商務與休閒
商務與休閒
10.0
/10
30 幾週前評論

Expedia Group verified review

A wonderful hotel!!
john
10.0
/10
31 幾週前評論

Expedia Group verified review

Pool
CARLO
10.0
/10
36 幾週前評論

Expedia Group verified review

Todos gentiles y amorosos Servicio impecable. Vamos a regresar seguramente. KIER familia
Thiago
icon-
6.0
/10
38 幾週前評論

Hotels.com verified review

Estive hospedado no Ritz-Carlton Santiago pela última vez em 2019. Naquela ocasião já não havia tido uma experiência memorável — e, infelizmente, minha nova estadia confirmou a mesma impressão. Os quartos continuam sendo o ponto alto: confortáveis, bem decorados e acolhedores. O serviço, de modo geral, também é cordial e profissional. No entanto, uma série de imprevistos comprometeu a experiência como um todo. Logo na chegada, não havia nenhum mensageiro disponível para auxiliar com as malas, algo inesperado para um hotel que carrega a bandeira Ritz-Carlton. Ao entrar no quarto, encontrei o telefone com defeito, o que exigiu a presença da equipe de manutenção para substituição do aparelho. Na primeira noite, solicitei um room service e, para minha surpresa, o prato chegou frio — algo inadmissível em qualquer hotel cinco estrelas, especialmente em uma bandeira de luxo como o Ritz-Carlton. Outro ponto negativo foi o roupão disponibilizado no quarto: estava visivelmente sujo e precisei solicitar a troca. A substituição demorou cerca de 40 minutos, um tempo de espera bastante elevado para um item tão simples e básico em hotelaria de luxo. Para quem utiliza iPhone, prepare-se para uma limitação importante: não há como conectá-lo à smart TV. O hotel tampouco oferece Chromecast ou qualquer solução alternativa de espelhamento, algo já considerado essencial em propriedades modernas.
閱讀更多
Arun
icon-閒暇 與朋友同行
閒暇 與朋友同行
10.0
/10
39 幾週前評論

Expedia Group verified review

Good hotel in Santiago,clean and staff were friendly.
Jade Hannah
icon-閒暇
閒暇
10.0
/10
40 幾週前評論

Expedia Group verified review

Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Fuat Marcos
10.0
/10
40 幾週前評論

Expedia Group verified review

Amplia y excelente habitación, personal súper amable y atento especialmente el conserje Cristian , muy buen bufete de el desayuno. Muy buena cama y almohadas. Súper bien ubicado el hotel cerca de el metro y muy buenos restaurantes alrededor La alberca en el último piso con vista espectacular
Kerry
10.0
/10
40 幾週前評論

Expedia Group verified review

The staff was fantastic!
每頁評論數
20
40

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大廳 4 The Ritz-Carlton, Santiago

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9.4
卓越體驗
來自 656 則評論
清潔度

9.6

房間舒適度

9.4

地點

9.8

服務與設施

9.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 The Ritz-Carlton, Santiago

每頁評論數
20
40
热门评论
Kung Wan
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
37 幾週前評論

Hotels.com verified review

住宿的那一晚有個婚禮很吵一直到半夜3am都有重金屬打擊樂的聲音吵得睡不著覺, 酒店沒有提前告知, 事後反應了也沒有什麼回應, 感覺很不好。 除此之外, 工作人員還是都很熱情服務的。
Verified traveler
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
100 幾週前評論

Hotels.com verified review

It is located at a safe area of the city. The room is of very decent size. Wide selection of food in breakfast. Offers customers two free bottles of water a day. However, nobody opened the door for us after we got out of taxi or offered to help with our luggage until we reached the check-in counter. The hotel and the facilities are also a bit aged. It is a pretty good hotel, but it doesn’t quite match the typical Ritz Carlton standard.
閱讀更多
Rogelio
icon-與伴侶同行
與伴侶同行
6.0
/10
14 幾週前評論

Hotels.com verified review

Hotel muy bien situado excelente personal pero muy muy vieja la propiedad. Incluso ya huele a viejo Todo está muy viejo
Lance
icon-與伴侶同行
與伴侶同行
10.0
/10
14 幾週前評論

Expedia Group verified review

One of the new vest hotels I have ever stayed at. The amenities were fabulous, like cation is great. Staff was above and beyond, so friendly and helpful, phenomenal!! I would choose this hotel in Santiago and very time I visit.
Thomas
icon-
10.0
/10
15 幾週前評論

Expedia Group verified review

The property and staff never fail to impress. They remember who you are and what you need and approach their jobs like a craft with great enthusiasm and wonderful service. I would dream of staying anywhere else.
Carlie
10.0
/10
16 幾週前評論

Expedia Group verified review

Excellent location, great staff, we enjoyed the pool and fitness areas very much.
Lance
icon-與伴侶同行
與伴侶同行
10.0
/10
16 幾週前評論

Expedia Group verified review

Entire staff was unbelievable!! Great location.
VICTOR
icon-與兒童同行
與兒童同行
6.0
/10
20 幾週前評論

Expedia Group verified review

The hotel is very well located, Las Condes is a beautiful and convenient neighborhood. The staff is friendly, though not exceptionally so. As for the hotel itself, it feels like it has seen better days. The luxury here is somewhat dated and hasn't been well maintained over the years, it's a has-been property, which makes the pricing hard to justify given what you actually get. With some vision and investment, it could easily compete with more modern luxury hotels. For now, though, the price-to-value ratio falls short.
閱讀更多
Maria H
icon-與伴侶同行
與伴侶同行
8.0
/10
25 幾週前評論

Hotels.com verified review

We arrived on a Saturday evening. The hotel staff (entrance and reception) were distant and not helpful. The same on Monday morning at the concierge, while asking for information. Seemed like the staff were doing us a huge favor. The only reason I did not give a lower grade is because the quality of services improved a lot from Sunday evening. I stayed in Santiago many times before in another hotel, with far better service and newer rooms. Decided to try a diferent hotel this time and regreted.
閱讀更多
Florette
icon-家庭
家庭
6.0
/10
25 幾週前評論

Expedia Group verified review

Barely acceptable. Definitely does not meet the criteria for a star hotel
Leslie
icon-與伴侶同行
與伴侶同行
10.0
/10
26 幾週前評論

Hotels.com verified review

Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Heinz
icon-與伴侶同行
與伴侶同行
10.0
/10
27 幾週前評論

Hotels.com verified review

Frühstücksbuffet, Service, Freundlichkeit des Personals sowie Sauberkeit waren top und auf hohem Level.
Olga
icon-商務與休閒
商務與休閒
10.0
/10
30 幾週前評論

Expedia Group verified review

A wonderful hotel!!
john
10.0
/10
31 幾週前評論

Expedia Group verified review

Pool
CARLO
10.0
/10
36 幾週前評論

Expedia Group verified review

Todos gentiles y amorosos Servicio impecable. Vamos a regresar seguramente. KIER familia
Thiago
icon-
6.0
/10
38 幾週前評論

Hotels.com verified review

Estive hospedado no Ritz-Carlton Santiago pela última vez em 2019. Naquela ocasião já não havia tido uma experiência memorável — e, infelizmente, minha nova estadia confirmou a mesma impressão. Os quartos continuam sendo o ponto alto: confortáveis, bem decorados e acolhedores. O serviço, de modo geral, também é cordial e profissional. No entanto, uma série de imprevistos comprometeu a experiência como um todo. Logo na chegada, não havia nenhum mensageiro disponível para auxiliar com as malas, algo inesperado para um hotel que carrega a bandeira Ritz-Carlton. Ao entrar no quarto, encontrei o telefone com defeito, o que exigiu a presença da equipe de manutenção para substituição do aparelho. Na primeira noite, solicitei um room service e, para minha surpresa, o prato chegou frio — algo inadmissível em qualquer hotel cinco estrelas, especialmente em uma bandeira de luxo como o Ritz-Carlton. Outro ponto negativo foi o roupão disponibilizado no quarto: estava visivelmente sujo e precisei solicitar a troca. A substituição demorou cerca de 40 minutos, um tempo de espera bastante elevado para um item tão simples e básico em hotelaria de luxo. Para quem utiliza iPhone, prepare-se para uma limitação importante: não há como conectá-lo à smart TV. O hotel tampouco oferece Chromecast ou qualquer solução alternativa de espelhamento, algo já considerado essencial em propriedades modernas.
閱讀更多
Arun
icon-閒暇 與朋友同行
閒暇 與朋友同行
10.0
/10
39 幾週前評論

Expedia Group verified review

Good hotel in Santiago,clean and staff were friendly.
Jade Hannah
icon-閒暇
閒暇
10.0
/10
40 幾週前評論

Expedia Group verified review

Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Fuat Marcos
10.0
/10
40 幾週前評論

Expedia Group verified review

Amplia y excelente habitación, personal súper amable y atento especialmente el conserje Cristian , muy buen bufete de el desayuno. Muy buena cama y almohadas. Súper bien ubicado el hotel cerca de el metro y muy buenos restaurantes alrededor La alberca en el último piso con vista espectacular
Kerry
10.0
/10
40 幾週前評論

Expedia Group verified review

The staff was fantastic!
每頁評論數
20
40