廣州環貿中心雅詩閣服務公寓

已多次入住此飯店，這次的房間非常糟糕，房間都是小蟲子在飛，杯盤浴室客廳房間無所不在，洗手台跟浴缸很多小蟲子的屍體，已告知服務人員，依舊沒有改善，不知道小蟲子從何而來，淋浴間偏噁心，都是發霉跟水垢，打掃真的有待加強，非常失望，以後不會再入住了！ 1822房雖然很大，但環境非常不好

整体很好但是厨房里的㕑具太少啦！有厨房也没有用。

Located at residential area, surrounding area is quite and peaceful, food delivery can only place food order on main entrance with hotel staff monitoring. Only can access to the floor you stayed by key card. Amenities equipments are super great including washing machines , microwave ovens, normal size as family used fridge freezer . Bath tub

The reception experience is not that good, staff is unfriendly.

交通方便，房間清潔。

房間寬敞、清潔；設施齊全、合用；工作人員盡責、有禮。

everything exceeded my expectations. Take note if you need to do the in-room laundry because the dryer didn't work even with the help of the staff. We ended up hang-drying

乾淨、舒服、交通便利

第二次入住，酒店品質非常好，房間非常乾淨，整潔。提供了有乾衣功能的洗衣機，有煮食設備，空調可以隨意設定，健身房設備都不錯很乾淨，早餐就比較普通。

Clean and great location

位置、整潔、服務等整體都是很不錯的，只是晚上熟睡時突然被冷氣槽內奇怪的聲音給嚇醒，那不是持續的，但有點詭異，整晚被不時嚇醒，實在是入住過程中美中不足的地方。

交通很方便，房間很新及乾淨。

We arrived around 2:30pm and rooms were not ready until 7pm. We were promised rooms would be ready around 3pm in the beginning when we first checked in. 1 rooms was wrong as it came with one king bed when we asked for 2 twin beds. Both Rooms and hallway are old and oudated. The whole interior needs a facelift. Look like this hotel concentrated to update the front to mislead customer. No vacuum during our entire stay eventhough we asked to clean our rooms twice during our many days stay. A 4 hour wait to get our room (@ 7pm) + wrong room + old and outdated rooms really disappointed. The worst hotel out of our 3 hotels in 3 different city in china.

The comfort in the room

交通方便。

Oda temiz ve personel ilgiliydi

Didn't opt for breakfast.

Staff were nice, room had everything that I need. They allowed me for late check out as well

I rarely write a review. Here I will share what I experienced, and let you to judge. When I checked in, I wrote the breakfast time on a receipt, the male staff said that he need keep the receipt, even not passing me a piece of paper. No any brief after passing me the room card. When I checked out, a female staff said they will refund me the deposit in 24 hours, I disagree and want to speak her manager, then she refund it after about 10 minutes. During the first night, I was awoke up at about 12:30am by aloud sound (the next day I realized that it was caused by TV). It lasted about 1 hour after I called reception desk - the person said he will check and call me back - I told him: solve it, no call back at 12:30am. During the third night about 9:30pm, I heard someone was shouting in Mandarin. I even lose the interest to call reception desk to fix the issue. It lasted about 50 minutes. I watch/read finance news almost everyday - its my hobby, also related to my work. But this hotel's TV is connected to an external surround engine: when you tune volume to normal level, you can not hear (the sound is not clear, so you can not get what CNBC host said); I did not adjust volume so high, because I'm concerning my neighbor's feeling. There are some other incidents too, but I don't have time to write down all, because I'm at airport now. Don't recommend this hotel.

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