Ascott ICC Guangzhou

Apartments
9.1
/10
Exceptional
101 reviews

What Guests Say About Their Stay

Zhu Wei

10.0
/ 10
Staff were nice, room had everything that I need. They allowed me for late check out as well

MOHAMED

10.0
/ 10
Exactly what i expected. Very clean, spacious. Excellent staff and fantastic location within 5 mns between 3 metro lines. 2 coffee shops lavazza and starbucks within 1 mn of the hotel. Every night i come to My apatement, it is clean and smells fantastic. I am very happy to have chosen Ascott icc of guangzhou. I recommend it to anyone that is looking for a reliable clean and well located place to stay.

Corey

10.0
/ 10
Im a regular here for business. Its a great location. Amazing view over Tianhe at night
In the Area
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No. 241, Tianhebei Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Ascott ICC Guangzhou is a good choice when you are visiting Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott ICC Guangzhou

No. 241, Tianhebei Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China
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Ascott ICC Guangzhou Rates per Night

Looking for the best Ascott ICC Guangzhou hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Ascott ICC Guangzhou room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Ascott ICC Guangzhou Location & Address

Ascott ICC Guangzhou is located at No. 241, Tianhebei Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China. It's situated in the Guangzhou area of China, known for its modern architecture and bustling business district. The hotel is approximately 5 km from the city center.

How to go to Ascott ICC Guangzhou from Airport

Navigating your way from the airport to Ascott ICC Guangzhou is a breeze with several convenient options. Whether you're looking for a quick hotel transfer or a budget-friendly route, Guangzhou has you covered. Here's a breakdown of how to get from the airport to the hotel:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to reach the hotel. You'll find taxi stands outside the arrival halls. The journey typically takes around 45-60 minutes, depending on traffic.
  • Metro (Most Affordable):

    Take Line 3 from Guangzhou Baiyun International Airport to Tiyu Xilu Station. Then, transfer to Line 3 again and continue to Kecun Station. From Kecun Station, it's a short taxi ride or a 20-minute walk to Ascott ICC Guangzhou.
  • Airport Bus (Budget-Friendly):

    Several airport bus lines operate from the airport to various points in the city. Check for a bus line that stops near the Tianhe district, and then take a taxi to the hotel.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available in Guangzhou. Simply use the Traveloka app to book a ride from the airport to Ascott ICC Guangzhou.
Tips: For the most convenient route, consider using a Ride Hailing service, especially if you have luggage. It offers door-to-door service and can be booked in advance through Traveloka.

Ascott ICC Guangzhou Reviews & Summary

Looking for all the details about Ascott ICC Guangzhou? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Guangzhou. Guests love the hotel's spacious and well-appointed apartments, offering a comfortable and luxurious stay. The excellent service and friendly staff are frequently mentioned, along with the convenient location near the Canton Fair Complex. A standout feature is the stunning city views from many of the rooms. "Absolutely fantastic stay! The apartment was immaculate, the staff were incredibly helpful, and the location was perfect for my business trip. I highly recommend Ascott ICC Guangzhou!"

Ascott ICC Guangzhou Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Ascott ICC Guangzhou offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:
  • Studio Apartment:

    Ideal for solo travellers or couples, these rooms offer a comfortable living space with a kitchenette. Non-smoking rooms are available.
  • One-Bedroom Apartment:

    Perfect for longer stays, these apartments feature a separate bedroom, living area, and fully equipped kitchen. Some rooms offer city views.
  • Two-Bedroom Apartment:

    Great for families or small groups, these apartments provide ample space with two separate bedrooms, a living area, and a kitchen.
  • Three-Bedroom Apartment:

    The most spacious option, ideal for larger families or groups travelling together. These apartments offer three bedrooms, a large living area, and a fully equipped kitchen.
  • Executive Suite:

    Offering enhanced amenities and services, these suites are perfect for business travellers or those seeking a more luxurious experience.
Ascott ICC Guangzhou is not a pet-friendly hotel.

Hotel Facilities in Ascott ICC Guangzhou

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Ascott ICC Guangzhou boasts a range of hotel amenities designed to cater to both adults and children. Here's a look at what you can expect:
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Children's Play Area:

    Keep the little ones entertained with the dedicated children's play area.
  • Business Centre:

    Stay connected and productive with the on-site business centre.
  • Residents' Lounge:

    Relax and unwind in the comfortable residents' lounge.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant.
  • 24-Hour Reception:

    The reception desk is staffed 24/7 to assist with any needs.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Ascott ICC Guangzhou

Enjoying a delicious meal at the hotel can be a convenient and enjoyable experience. Ascott ICC Guangzhou offers several dining options, including a hotel restaurant and cafe. Here's what you can expect:
  • Restaurant:

    The hotel's main restaurant offers a variety of international and local dishes. Open for breakfast, lunch, and dinner.
  • Cafe:

    Grab a quick bite or a cup of coffee at the hotel's cafe. Open throughout the day.
Prices per person for the buffet are approximately SGD 40. The restaurant is known for its signature Cantonese dishes.

Ascott ICC Guangzhou Airport pickups and How to Book

Arranging a hotel to airport transfer can make your arrival and departure much smoother. Ascott ICC Guangzhou offers airport pick-up services for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Ascott ICC Guangzhou is well-served by nearby MRT stations and bus stops.
  • Kecun Station (Metro Line 3):

    Approximately a 20-minute walk from the hotel.
  • Chigang Station (Metro Line 8):

    Approximately a 25-minute walk from the hotel.
  • Bus Stop (Near the hotel):

    Several bus lines stop near the hotel, providing easy access to various parts of the city.
To use the public transportation system, you can purchase a Guangzhou Transportation Card at any metro station or convenience store. Alternatively, you can use mobile payment options on Traveloka.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Guangzhou offers a wealth of nearby places to go that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:
  • Chimelong Safari Park:

    Get up close with animals from around the world at this popular safari park. (Approximately 30 km from the hotel, Entry price: SGD 50)
  • Canton Tower:

    Enjoy stunning views of the city from the top of this iconic tower. (Approximately 5 km from the hotel, Entry price: SGD 25)
  • Yuexiu Park:

    Explore this beautiful park, home to the Five Rams statue, a symbol of Guangzhou. (Approximately 7 km from the hotel, Free entry)
  • Guangdong Science Center:

    Engage in interactive exhibits and learn about science and technology. (Approximately 15 km from the hotel, Entry price: SGD 15)
  • Shamian Island:

    Stroll through this historic island with its European-style architecture. (Approximately 8 km from the hotel, Free entry)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in China!

Where to eat near Ascott ICC Guangzhou (Guangzhou)

Exploring the local food scene is a must when visiting Guangzhou. There are plenty of nearby dining options to satisfy your cravings, from cafes and restaurants to local street food.

Cafes/Restaurants:

  • Starbucks (Various locations):

    Enjoy your favourite coffee and pastries at this popular chain.
  • Element Fresh (Parc Central):

    A great option for healthy salads, sandwiches, and juices.
  • Wagas (Various locations):

    Another popular spot for healthy and delicious meals.

Local Street Food:

  • Jianbing (crepes):

    A savoury crepe filled with eggs, vegetables, and sauces.
  • Baozi (steamed buns):

    Fluffy steamed buns filled with meat or vegetables.
  • Jiaozi (dumplings):

    Pan-fried or steamed dumplings filled with various ingredients.
  • Tanghulu (candied fruit skewers):

    Skewers of hawthorn berries coated in a hard sugar syrup.
  • Cheung Fun (rice noodle rolls):

    Silky rice noodle rolls served with soy sauce and sesame oil.

Shopping places near Ascott ICC Guangzhou (Guangzhou)

If you're looking for some retail therapy, Guangzhou has plenty of nearby shopping options. From malls to department stores, you'll find everything you need.
  • Parc Central:

    A modern shopping mall with a variety of international and local brands.
  • Taikoo Hui Guangzhou:

    A luxury shopping mall with high-end boutiques and restaurants.
  • Beijing Road Pedestrian Street:

    A bustling pedestrian street with a mix of shops, restaurants, and entertainment options.

Other Places to Stay Near Ascott ICC Guangzhou

If Ascott ICC Guangzhou is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to consider. Here are a few options in different star categories:

Luxury/5–6 star hotels nearby:

  • Four Seasons Hotel Guangzhou:

    Offering stunning views and luxurious amenities.
  • The Ritz-Carlton, Guangzhou:

    Known for its exceptional service and elegant design.
  • Rosewood Guangzhou:

    A stylish hotel with a focus on art and design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in China!

Four-star hotels nearby:

  • Holiday Inn Guangzhou City Centre:

    A comfortable and convenient option for business and leisure travellers.
  • Guangdong Victory Hotel:

    A historic hotel with a charming atmosphere.
  • LN Garden Hotel Guangzhou:

    A lush oasis in the heart of the city.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in China!

Three-star hotels nearby:

  • Ibis Guangzhou Yuexiu Park Metro Station:

    A budget-friendly option with a convenient location.
  • 7 Days Inn Guangzhou Beijing Road Pedestrian Street:

    A simple and affordable hotel in a central location.
  • Home Inn Guangzhou Kecun Metro Station:

    A clean and comfortable hotel near the metro station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in China!

Conclusion

Finding the perfect hotel for your trip to Guangzhou is essential for a comfortable and enjoyable experience. Ascott ICC Guangzhou offers a fantastic combination of luxury, convenience, and excellent service, making it a top choice for many travellers. With its spacious apartments, convenient location, and range of amenities, it's an ideal base for exploring all that Guangzhou has to offer. Whether you're travelling for business or leisure, booking your stay at Ascott ICC Guangzhou is easy with Traveloka. Don't miss out on the best hotel availability and secure your room booking today! Check out Traveloka for the latest deals and promotions. book cheap hotels in China cheap hotels nearby

All facilities in Ascott ICC Guangzhou

Others Ascott ICC Guangzhou
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

General

  • Banquet
  • Parking
  • Parking (surcharge)

Things to Do

  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ascott ICC Guangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 94 for adults and CNY 65 for children
  • Airport shuttle fee: CNY 654 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: CNY 126 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CNY 212.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and window guards
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from January 28 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott ICC Guangzhou
260
Number of floors in Ascott ICC Guangzhou
13
Another facilities in Ascott ICC Guangzhou
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Ascott ICC Guangzhou

Is Ascott ICC Guangzhou parking free for hotel guests, and do you offer valet parking services?
Parking at Ascott ICC Guangzhou isn't free for hotel guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking options.
Does Ascott ICC Guangzhou offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Ascott ICC Guangzhou. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm their current policy on whether they offer hotel smoking rooms or any designated smoking areas, I recommend contacting the Ascott ICC Guangzhou directly. They'll be able to provide the most up-to-date and accurate information.
Does Ascott ICC Guangzhou offer free hotel Wi-Fi for guests during their stay?
Yes, Ascott ICC Guangzhou provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and you'll be online in no time. If you experience any issues, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Ascott ICC Guangzhou? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Ascott ICC Guangzhou, offering easy access to the city. While there isn't an MRT station immediately adjacent, several are within a short taxi or bus ride. For visitor attractions nearby, you'll find plenty of things to do nearby, including the Canton Tower and the bustling Pazhou area with its shopping and dining options.
Is Ascott ICC Guangzhou a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Ascott ICC Guangzhou is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many travellers search for pet friendly hotels or animal friendly hotels, so you're not alone in this search!
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More Reviews from Other Guests in Ascott ICC Guangzhou

Overall Ratings & Reviews Ascott ICC Guangzhou

Traveloka (6)
Other sources (95)
9.2
Exceptional
From 95 reviews
Cleanliness

9.2

Room Comfort

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott ICC Guangzhou

Number of reviews per page
20
40
Top reviews
KAI LONG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn't opt for breakfast.
Zhu Wei
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were nice, room had everything that I need. They allowed me for late check out as well
Kelvin
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I rarely write a review. Here I will share what I experienced, and let you to judge. When I checked in, I wrote the breakfast time on a receipt, the male staff said that he need keep the receipt, even not passing me a piece of paper. No any brief after passing me the room card. When I checked out, a female staff said they will refund me the deposit in 24 hours, I disagree and want to speak her manager, then she refund it after about 10 minutes. During the first night, I was awoke up at about 12:30am by aloud sound (the next day I realized that it was caused by TV). It lasted about 1 hour after I called reception desk - the person said he will check and call me back - I told him: solve it, no call back at 12:30am. During the third night about 9:30pm, I heard someone was shouting in Mandarin. I even lose the interest to call reception desk to fix the issue. It lasted about 50 minutes. I watch/read finance news almost everyday - its my hobby, also related to my work. But this hotel's TV is connected to an external surround engine: when you tune volume to normal level, you can not hear (the sound is not clear, so you can not get what CNBC host said); I did not adjust volume so high, because I'm concerning my neighbor's feeling. There are some other incidents too, but I don't have time to write down all, because I'm at airport now. Don't recommend this hotel.
Read More
Haim
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very few options
MOHAMED
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exactly what i expected. Very clean, spacious. Excellent staff and fantastic location within 5 mns between 3 metro lines. 2 coffee shops lavazza and starbucks within 1 mn of the hotel. Every night i come to My apatement, it is clean and smells fantastic. I am very happy to have chosen Ascott icc of guangzhou. I recommend it to anyone that is looking for a reliable clean and well located place to stay.
Read More
Corey
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Im a regular here for business. Its a great location. Amazing view over Tianhe at night
JK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

clean room
Zhiheng
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Solid hotel. Good location. Friendly staff.
Jimmy
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice place
Elias
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is absolutely beautiful, with elegant design and great attention to detail. The room was extremely comfortable and very well equipped — everything I needed was there. I definitely recommend this hotel and would gladly stay again.
Verified traveler
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was a good apartment, had excellentsound proof, high-tech toilet seat, within a few minutes walk to the metro.
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Enjoyed our 5-day stay at Ascott ICC. One of the two rooms had a slight musky smell when we first entered but that pretty much went away once the AC was running. Rooms were well lit, and placement of things make sense. The Apelles products provided were of good quality, especially the B5 hand cream and skin lotion. Special thanks to the front desk manager (sorry, I forgot your name) and technician, Mr Deng, for their kind assistance on the night my family members fell sick. My sister was down with a stomach virus and Mr Deng helped to unclog the sink. He fixed what he could quickly and suggested tying up the loose ends the next day as he was mindful that my sister needed rest. On top of that, he politely declined a tip too. Thanks to the manager, our trip to the hospital in the middle of the night was made less stressful. A little infomercial - Ascott ICC does not have an in-house restaurant or cafe but there is Cafe Lavazza within the connected mall, which serves good coffee. Do try their lattes with buffalo milk!
Read More
james
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice property great location
KATHERINE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I had to switch rooms 3 times due to cleanliness. So it wasted a lot of check in time.
Mahmod
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

WONDERFULL PLACE
JENNY
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our stay at Ascott ICC GZ was absolutely delightful! The staff were friendly and accommodating, going above and beyond to ensure ou comfort. The room were spotless and decorated, and the beds are comfortable. The hotel's location is perfect for exploring the city. We would definitely recommend this hotel to anyone visiting Guangzhou.
Read More
Rannie Shuk Yee
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good deal to stay
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Good stay; comfortable room. Breakfast can be improved. Limited options; a lot of items ran out early on (7:15AM), and had to wait for a refill. No coffee cups.
Paul
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Pros: very sleek and contemporary furnishings- unit is very modern with tons of storage-very quiet-washer/dryer in unit is great for 9 day stay-housekeeping is very accommodating and pleasant-Cons: “buffet breakfast “ is terrible- the property has no on-site restaurant, for “breakfast “ walk to the adjacent shopping mall to a pizza shop where a “breakfast “ is set up/ horrible! Paid for 9 breakfasts, ate one! They should not offer a meal at all! Large pink “claw” machine spoils reception upscale ambiance. Send reception personnel to hospitality school! They’re all like robots- not one smile or eye contact- you’re in the people business!! Tip: 15 minute walk to Po-Park, huge mall-grocery-restaurant complex at east railway station.
Read More
King Sau
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

5 star Serviced apartment. Convenient location and super nice ambiance
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Ascott ICC Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott ICC Guangzhou

Traveloka (6)
Other sources (95)
9.2
Exceptional
From 95 reviews
Cleanliness

9.2

Room Comfort

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott ICC Guangzhou

Number of reviews per page
20
40
Top reviews
KAI LONG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn't opt for breakfast.
Zhu Wei
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were nice, room had everything that I need. They allowed me for late check out as well
Kelvin
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I rarely write a review. Here I will share what I experienced, and let you to judge. When I checked in, I wrote the breakfast time on a receipt, the male staff said that he need keep the receipt, even not passing me a piece of paper. No any brief after passing me the room card. When I checked out, a female staff said they will refund me the deposit in 24 hours, I disagree and want to speak her manager, then she refund it after about 10 minutes. During the first night, I was awoke up at about 12:30am by aloud sound (the next day I realized that it was caused by TV). It lasted about 1 hour after I called reception desk - the person said he will check and call me back - I told him: solve it, no call back at 12:30am. During the third night about 9:30pm, I heard someone was shouting in Mandarin. I even lose the interest to call reception desk to fix the issue. It lasted about 50 minutes. I watch/read finance news almost everyday - its my hobby, also related to my work. But this hotel's TV is connected to an external surround engine: when you tune volume to normal level, you can not hear (the sound is not clear, so you can not get what CNBC host said); I did not adjust volume so high, because I'm concerning my neighbor's feeling. There are some other incidents too, but I don't have time to write down all, because I'm at airport now. Don't recommend this hotel.
Read More
Haim
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very few options
MOHAMED
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exactly what i expected. Very clean, spacious. Excellent staff and fantastic location within 5 mns between 3 metro lines. 2 coffee shops lavazza and starbucks within 1 mn of the hotel. Every night i come to My apatement, it is clean and smells fantastic. I am very happy to have chosen Ascott icc of guangzhou. I recommend it to anyone that is looking for a reliable clean and well located place to stay.
Read More
Corey
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Im a regular here for business. Its a great location. Amazing view over Tianhe at night
JK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

clean room
Zhiheng
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Solid hotel. Good location. Friendly staff.
Jimmy
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice place
Elias
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is absolutely beautiful, with elegant design and great attention to detail. The room was extremely comfortable and very well equipped — everything I needed was there. I definitely recommend this hotel and would gladly stay again.
Verified traveler
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was a good apartment, had excellentsound proof, high-tech toilet seat, within a few minutes walk to the metro.
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Enjoyed our 5-day stay at Ascott ICC. One of the two rooms had a slight musky smell when we first entered but that pretty much went away once the AC was running. Rooms were well lit, and placement of things make sense. The Apelles products provided were of good quality, especially the B5 hand cream and skin lotion. Special thanks to the front desk manager (sorry, I forgot your name) and technician, Mr Deng, for their kind assistance on the night my family members fell sick. My sister was down with a stomach virus and Mr Deng helped to unclog the sink. He fixed what he could quickly and suggested tying up the loose ends the next day as he was mindful that my sister needed rest. On top of that, he politely declined a tip too. Thanks to the manager, our trip to the hospital in the middle of the night was made less stressful. A little infomercial - Ascott ICC does not have an in-house restaurant or cafe but there is Cafe Lavazza within the connected mall, which serves good coffee. Do try their lattes with buffalo milk!
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james
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice property great location
KATHERINE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I had to switch rooms 3 times due to cleanliness. So it wasted a lot of check in time.
Mahmod
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

WONDERFULL PLACE
JENNY
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our stay at Ascott ICC GZ was absolutely delightful! The staff were friendly and accommodating, going above and beyond to ensure ou comfort. The room were spotless and decorated, and the beds are comfortable. The hotel's location is perfect for exploring the city. We would definitely recommend this hotel to anyone visiting Guangzhou.
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Rannie Shuk Yee
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good deal to stay
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Good stay; comfortable room. Breakfast can be improved. Limited options; a lot of items ran out early on (7:15AM), and had to wait for a refill. No coffee cups.
Paul
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Pros: very sleek and contemporary furnishings- unit is very modern with tons of storage-very quiet-washer/dryer in unit is great for 9 day stay-housekeeping is very accommodating and pleasant-Cons: “buffet breakfast “ is terrible- the property has no on-site restaurant, for “breakfast “ walk to the adjacent shopping mall to a pizza shop where a “breakfast “ is set up/ horrible! Paid for 9 breakfasts, ate one! They should not offer a meal at all! Large pink “claw” machine spoils reception upscale ambiance. Send reception personnel to hospitality school! They’re all like robots- not one smile or eye contact- you’re in the people business!! Tip: 15 minute walk to Po-Park, huge mall-grocery-restaurant complex at east railway station.
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King Sau
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

5 star Serviced apartment. Convenient location and super nice ambiance
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