黑潭格雷舍姆凱富飯店

Bed bugs all over bed sisters had to get up no one at reception to sort another room didnt sleep other guests complaining bed bugs needs shutting down

Ideal location for sea front, attractions, bars and shopping. Advertised online as double room and most definitely is not. Bed was only a small double and our room only had 1 teacup with 1 teabag and coffee sachet. Shower was cold, had to run water for 15 minutes before it got warm and only 1 big towel, room didn’t look anything like pictures or as described online. Friends shower in the room next door not as pictured either and shower was only a small amount of running water, not enough to shower in.

On arrival all looked good but omg how wrong i was. Downstairs reception and bar area looked inviting but thats where it ended. The first room was filthy absolutely awful. I asked to change rooms but the 2nd wasnt much better. The pictures used are not what we stayed in or seen. The 3 rooms i viewed was all the same. Even the clean bedding was still dirty. This place needs an absolute fortune spending on it. Couldnt get hot water either. For what we paid for 2 days was disgusting even dick turpin wore a mask when ripping people off. I'll post photos. Definitely will not be returning.

I liked how it was convenient but I wish there was an option for a hot breakfast.

The hotel is run down and the rooms are nothing like whats showing on the pictures the curtain rail was hanging down the windows wouldn't open and mold in the showers not a very clean hotel but the one good thing about the hotel is the staff they were great and very helpful especially Stacey

Nice big bedroom and very clean

The hotel was pretty run down and the rooms look nothing like what you see in the pictures and the rooms are not for anyone using a wheelchair the showers are very small so if your well built its not for you.The staff at the hotel was great especially Stacey as nothing wasn't to much trouble for her she is a credit to the hotel.We had bit of a time trying to sleep becaue of noise from the upper floors which i complained about and the manger was very helpful and offered us another room.

We were first greeted by a tired lady who didn’t really want to speak or check us in, Overall cleanliness was poor, we didn’t want to use the bathroom sink or shower due to the brown stained plugs etc. Beds were clean but all walls had lots of marked and dirt.

Staff very friendly and helpful. Continental breakfast great for gluten free. I asked for some gluten free toast and the manager took the time to go and buy a gluten free loaf from the shops. I thought this was extremely kind of them to do this. Entertainment at night was very enjoyable great singer. Would recommend the comfort inn to all my friends and we will return.

Excellent value for money. Clean and comfortable room with very little noise, despite it being so busy. Super entertainment and well mannered staff. I couldn’t fault a thing!

Comfortable room, had a desk with mirror as requested which was perfect, staff were extremely polite, nice and helpful. Room size wasn't enormous but enough space to move around, shower was a little awkward to get out of but found it really cozy, and the provided shower gel was really nice. Would definitely stay again.

Hotel was fine, in a good location for main attractions and on a quiet street. Staff very friendly and helpful. If you're looking for a peaceful nights sleep I'd probably avoid due to noise from the bar, however I suspect Blackpool isn't the place to be if you want a good sleep! Lack of available parking also an issue.

The staff were pleasant, and from the outside the hotel is the nicest in the area, on the doorstep of local attractions. However, although modernised, it still has considerable signs of being dated (bathrooms, corridor areas, windows, threadbare / stained carpets etc). I was disappointed with the room, however in fairness we hadn’t paid a lot this time, as we were at a weekend dance comp and didn’t need to spend a lot of time in the room, so it suited our purpose. I read some online reviews after I arrived, and I think some are unfair in relation to standards of cleanliness and bedbugs. Our bedding was clean and crisp and the room, although dated, was largely clean (maybe pay more attention to deep cleaning… I had to move the side table slightly to plug my phone charger in and there was some leftover rubbish & dirty corners) Location: I felt vulnerable walking through the local area with my daughter, because of surrounding properties Others might love, but unfortunately for us there was live entertainment. We only booked to sleep, not party. It stopped at midnight, but bar music continued into the early hours from downstairs. Our room (room 6) was immediately above the bar area, and noisy. The bass pumped through the walls and floors and i couldn’t hear my husband on the phone over the noise. Additionally, after only getting to sleep at 1:30 due to noise, we were woken at 7am with very loud creaking floors and doors. You could hear every conversation in the hallway.

Hotel is having a make over but ours was one of the original rooms that was tired as were many of the corridors and stairs breakfast was poor

This was a small slightly dated hotel which was good value for money. I would stay here again

Totally unprofessional staff . They didnt have a clue how to run a hotel . No ale in the bar on a friday . No ice . Cheap lemonade from a 2litre bottle that was flat . Dirty glasses. There was a notice in the lift that said 2 people only if there was more than 2 people and the lift breaks down then you will be fined £200 . I was also warned if my suitcase was heavy that could be counted as a person not very welcoming. Dirty pillowcase . The carpets were very dirty , there was a dog biscuit on the floor for 3 days in the pool room . Breakfast was a shambles, cooked in dirty fat , little black bits stuck all over them ,bacon, sausage and hash browns very burnt . The orange juice had black bits in . No water in the urn and no coffee cutlery filthy .

The hotel is close to Tower and Winter Gardens. Reception and Bar area have been refurbished and the hotel has a well stocked bar. Beds were comfortable and clean but the room and bathroom where rreally dated and desperately in need of updating. We didnt eat the cooked breakfast aa we saw what the people on the next table got served. Not a great continental selection but toast was ok. No hot water for coffee.

Bed was very comfortable, however room appeared a little tired and its location meant the natural light was poor however over all I enjoyed my stay and hotel staff were very friendly

Perfect distance from town centre. Stayed in room with 2 doubles and a single. The room was clean - as were the beds - and quite spacious. Yes, the furniture is scratched and the carpets need replacing but it was absolutely fine for our needs - we had nothing to complain about. Receptionist was wonderful - I think they are lucky to have her as there was an ignorant man around who I presume was the owner! I think the price should be reduced as there is clearly a need for refurbishment but it was honestly fine for a night.

The room looked nothing like the picture on the web site. Mould on the ceiling. Tiny room with tiny bathroom. Shower that leaked. Carpets thread bare. Would not return.