Hampton by Hilton London Croydon

Close to train station. Good breakfast. Overall comfortable stay though the room soundproofing could be made better.

員工好有禮貌，常帶笑容，令人舒服

服務態度非常好！整體清潔是好的！11天旅程再延長5天，現仍在洒店，還可能再延長，是好的繼續入住！

Staff are professional and attentive, they really cannot do anymore. Breakfast- amazing selection and great service from Manalo

I stayed 8 nights. in the first room I got the AC was broken and the bed sheets were not clean. In the 2nd room the AC worked for the first 4 nights. Then it made a very loud drilling noise that woke me at night and could not be stopped by turning it off. The AC did not work the last 4 nights and showed tools, so that it needs to be repaired. I reported that to reception, but nothing happened. As the windows cannot be opened, it was very hot in the room for the last 4 nights with respective bad quality of sleeping. Also one of the 2 lifts was out of service the whole stay. After the stay I claimed the 100% Hampton Guarantee, but I did not get any compensation from the Hampton by Hilton Hotel for the last 4 bad nights. So the Guarantee seems just to be a marketing gag. I was only offered a discount for future stays which I cannot use as I don´t stay in the area the next months. So better avoid the hotel in summer.

Had drug use in lifts. Hilton only by name

Personalen var fantastiska stort tack till

Okay, but hot water didn't last!

Colazione abbondante varia e di ottima qualità. Camere ben pulite e fornite di ogni confort. Consiglio vivamente Silvana Petracca

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The room was very nice pillows a bit soft so we asked for firmer got them within minutes of asking. Staff so friendly and pleasent always asking if your ok and if there is anything they can do for you a very nice hotel and would love to stay again

Air conditioning wasn’t working in my room during the heatwave. I was given a small fan. Instead of looking it get me a room that has working air conditioning. Restaurant staff were great.

We had an absolutely fantastic stay here, largely thanks to Manoj and Garima, who were incredibly attentive and welcoming throughout. The entire property is exceptionally well-maintained, and our room was spotless. We will definitely be back when we are in the area again!

Nice clean room and good nights sleep

I was stucked in the restroom for an hour. I ws banging the door but nobody came for me rescue. I had to figure out how to get myself out. The drawer where the safe is is a major concern. The drawer opened by itself somehow and it blocked the restroom door from opening. There should be an emergency device in the restroom in case somebody couldn't find his/her way out because the door won't open.

Really uncomfortable bed, hard in the middle, and springs poking through on the sides. Mould in the bathroom around the fixtures. Mirrors were smeared and the TV remote was covered in food from a previous guest. Overall not very nice, will stop elsewhere next time I'm in town.

Good short stay but lovely hotel’s

Old carpet throughout the hotel amenities are not adequate. The staff is very friendly and helpful rather than.

The property is well located, close to transport and clean. The staff are friendly and very accommodating. Price was good and breakfast was delicious. Highly recommended.

Room too hot. Air conditioning does not work. Location is good. Breakfast starts too late.