当您访问坎昆时，入住坎昆 Krystal Grand 全包式度假村是一个不错的选择。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
查看更多
查看更多
搜尋飯店
坎昆 Krystal Grand 全包式度假村
飯店
正在為您尋找房間…
7.2
/10
愉快體驗
共 1,002 則評論
客人对住宿的评价
Vivian
10.0
/ 10
Excelente estadia! Quarto com vista mar e piscinas com temperatura adequada, as instalações são boas e a recepcionista Salma, foi muito atenciosa e prestativa. Melhoria seria na parte de Buffet de almoço e jantar com mais variedades. A localização do hotel é excelente e a praia maravilhosa, água quentinha e calma, ideal para crianças.
查看翻譯
Graciela
10.0
/ 10
the hotel was very clean, buffet was ok, but not entertaiment at all at nigh.
查看翻譯
Monika Golonka
10.0
/ 10
Amazing stay
We stayed at Krystal Grand Cancun on an all-inclusive package at the beginning of July, and our experience exceeded our expectations.
A few days before our arrival, the hotel contacted us with all the information we needed. The communication was excellent, making the entire arrival process smooth and stress-free.
The staff was exceptional. Everyone was friendly, professional, and always ready to help with a smile. No matter what we asked, someone always had the answer.
One of our favorite amenities was the 24-hour coffee shop in the lobby. Having fresh coffee, cold drinks, pastries, and snacks available at any time was such a nice touch.
The hotel was spotless, and the housekeeping team did an outstanding job every day. They were incredibly kind and kept everything in perfect condition.
Every morning we enjoyed breakfast with a breathtaking view of the Caribbean Sea. We also had an sea-view room, so waking up to those stunning turquoise waters put us in a great mood every single day.
The pool with the swim-up bar was fantastic, and the Ceviche Bar quickly became one of our favorite spots. The Italian, Japanese, and Thai restaurants were the icing on the cake—each one offered delicious food and a wonderful dining experience.
The location is another huge advantage. It’s a perfect base for exploring Cancun while enjoying one of the most beautiful beaches on the Caribbean coast.
Thank you to the entire Krystal Grand Cancun
查看翻譯
在該地區
查看地圖
Blvd. Kukulcan km 8.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
主要設施
查看更多
此住宿提供的设施
室外游泳池
池畔酒吧
檯球
遊戲室
兒童泳池
洗衣服務
停車處
行李寄存
電梯
花園
健身中心
坎昆 Krystal Grand 全包式度假村周圍有什麼
Blvd. Kukulcan km 8.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
發現更多地方
了解更多關於坎昆 Krystal Grand 全包式度假村
General
Near Forum By The Sea Mall
Location
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and Hotel Zone Beaches. This beach hotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.6 km) from Forum Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Gaviota Azul Beach - 0.1 km / 0.1 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Cancun Convention Center - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.7 km / 0.4 mi
Chac Mool Beach - 1.2 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.3 km / 1.5 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
Tortuga Beach - 3.7 km / 2.3 mi
El Sol de Cancun - 3.7 km / 2.3 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 24.2 km / 15 mi
Tulum Intl. Airport (TQO) - 178.8 km / 111.1 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Grab a bite at Restaurante O (Buffet), one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Rooms
Make yourself at home in one of the 403 guestrooms featuring espresso makers and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
坎昆 Krystal Grand 全包式度假村所有設施
住宿设施
- 室外游泳池
- 池畔酒吧
- 檯球
- 遊戲室
- 兒童泳池
泳池
娛樂設施
健身中心
多功能廳
公共空間
兒童和寵物
- 托兒服務（收費）
適合家庭的設施
- 兒童俱樂部
- 玩具
- 兒童遊戲
- 兒童泳池
要做的事情
- 浪漫求婚套餐
- 室外游泳池
- 沙灘傘
- 電視休息室
- 野餐區
- 花園
- 溫泉
- 海灘毛巾
- 海灘日光躺椅
- 泳池日光躺椅
食物和飲料
- 池畔酒吧
- 小吃店
運輸
- 安全停車場
連接性
- 免費 WiFi
一般的
- 吸煙區
- 宴會
- 接待廳
- 停車處
- 陽台
公共設施
- 咖啡廳
- 電梯
- 保險箱
飯店服務
- 洗衣服務
- 婚禮服務
- 行李寄存
- 24 小時前台接待
- 服務台
附近設施
- 禮品店
- 自動櫃員機/銀行服務
體育和娛樂
- 健身中心
- 遊戲室
- 檯球
坎昆 Krystal Grand 全包式度假村住宿政策及一般資訊
重要提示
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
入住/退房時間
入住：
從 15:00
退房
前 12:00
Service Animals Not Allowed
Property does not require health documentation at check-in, Professional property host/manager, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
一般資訊
熱門設施 | |
入住/退房時間 | 从 15:00 - 到 12:00 |
坎昆 Krystal Grand 全包式度假村的可用房間 | 403 |
在坎昆 Krystal Grand 全包式度假村的樓層數 | 14 |
另一設施在坎昆 Krystal Grand 全包式度假村 | 托兒服務（收費）, 兒童俱樂部, 玩具, 兒童遊戲, 兒童泳池 |
坎昆 Krystal Grand 全包式度假村常見問題
正常入住和退房時間是坎昆 Krystal Grand 全包式度假村？
在坎昆 Krystal Grand 全包式度假村的標準入住時間從從 15:00開始最晚退房時間為前 12:00
What is the star rating of 坎昆 Krystal Grand 全包式度假村?
坎昆 Krystal Grand 全包式度假村 is a 4.0-star hotel.
How many floors does 坎昆 Krystal Grand 全包式度假村 have?
坎昆 Krystal Grand 全包式度假村 has 14 floors.
How many rooms are available at 坎昆 Krystal Grand 全包式度假村?
坎昆 Krystal Grand 全包式度假村 has 403 rooms in total.
Does 坎昆 Krystal Grand 全包式度假村 provide parking?
Yes, 坎昆 Krystal Grand 全包式度假村 provides parking. Please confirm details directly with the hotel.
看全部
更多其他客人的評論坎昆 Krystal Grand 全包式度假村
整體評分與評論 Krystal Grand Cancun All Inclusive
其他來源 (1,002)
7.2
愉快體驗
來自 1,002 則評論
清潔度
8.0
房間舒適度
6.6
服務與設施
7.8
排序方式
最相关
偏好設定
查看全部
旅行者評論 Krystal Grand Cancun All Inclusive
每頁評論數
20
40
精選評論
Gabriel
與兒童同行
2.0
/10
13 幾週前評論
Expedia Group verified review
Horrible bufet pobre , elevadores no servían y sin aire. Alcohol barato. Poco personal
Alejandro
與兒童同行
2.0
/10
13 幾週前評論
Expedia Group verified review
Comida pobre. Casi no había variedad. Siempre lo mismo. Los elevadores no funcionan y no tienen clima. Y presiento que había chinches en la cama porque todos andamos picoteados.
Lizette
家庭
8.0
/10
13 幾週前評論
Expedia Group verified review
El hotel es bonito, el personal muy atento, sin embargo, les falta mantenimiento en varias áreas.
Durante mi estancia de 7 días, solamente sirvió 1 de 4 elevadores, tuve varios problemas en la habitación y a todo buscaron solución, pero lo ideal sería no tenerlos. La música de la alberca es muy fuerte y empieza desde las 8am.
Organizan varias actividades que hacen que pases el tiempo muy entretenido.
閱讀更多
Joel Abraham
家庭
2.0
/10
13 幾週前評論
Expedia Group verified review
Lifter without AC and never work properly
TERESITA
與兒童同行
6.0
/10
14 幾週前評論
Expedia Group verified review
Here’s the good the bad and the ugly
GOOD The staff is great, very attentive and drinks are made quick. The buffet had decent food but does need a bit more selection. The resort has nice views and is at an ideal location near the night life and some shops.
BAD The restaurant reservation system is a joke. We tried booking some restaurants on a Tuesday for that week and there were no more spots left for the next 2 days. We were able to book another restaurant for the following day with the help of the reception staff & when we were there, we noticed more than half of the tables were empty, meaning they are short-staffed.
UGLY The worst part (which we all agreed) is the slow elevators & no AC! There are 3 elevators for all the 14 floors (200+ rooms) and there was no AC in the common areas and elevators. They move extremely slow and only fit 6-8 people max. Imagine dripping in sweat inside a full elevator that stops at every floor.
Overall 3 stars. Likely won’t be staying here again. Not good for a group of 5+.
閱讀更多
Maria
4.0
/10
14 幾週前評論
Expedia Group verified review
The elevators not working takes forever the bar out beer
Vivian
10.0
/10
14 幾週前評論
Hotels.com verified review
Excelente estadia! Quarto com vista mar e piscinas com temperatura adequada, as instalações são boas e a recepcionista Salma, foi muito atenciosa e prestativa. Melhoria seria na parte de Buffet de almoço e jantar com mais variedades. A localização do hotel é excelente e a praia maravilhosa, água quentinha e calma, ideal para crianças.
閱讀更多
Jasna
10.0
/10
14 幾週前評論
Expedia Group verified review
Best resort EVER! Experience was top tier.
Alexander
6.0
/10
15 幾週前評論
Expedia Group verified review
This property posesses good value in my experience. But it is definitely not your dream vacation, you have to navigate and figure out many things on your own, and anyone who works there is also often unsure of what is going on. We did not have hot water for 2 days, it took numerous trips to the front desk and our "VIP" concierge. The food was good, but reservations were very difficult to get, then when we would get there the place would be empty. Not many activities, even if they were scheduled, they did not take place (some did). The location was wonderful. The beach was great. The pool was clean and warm. The service staff was reasonable. Overall we enjoyed ourselves. They do have many "exclusive" areas for their "timeshare style" guests. Unlikely to return, but our time there was enjoyed due to the location, and ammenities.
閱讀更多
Anabelle
4.0
/10
15 幾週前評論
Expedia Group verified review
Property was ok, food and drink chooses weren't great! Waiters in dining area not attentive at all. Not helpful and not detailistic actually felt very ignored. Buffet food didn't look Fresh, just not what expected. Room sink wasn't working clogged. Frig in room never cold reported twice no one fixed. Room was somewhat cool not Cold! First day water came out black from sink had to run water. Pool bartenders wonderful!
閱讀更多
Graciela
10.0
/10
15 幾週前評論
Expedia Group verified review
the hotel was very clean, buffet was ok, but not entertaiment at all at nigh.
Alejandro Velez
8.0
/10
15 幾週前評論
Expedia Group verified review
Very ok hotel 🏨
Raheem
10.0
/10
15 幾週前評論
Expedia Group verified review
Second time visiting and it was amazing!!!
Monika Golonka
10.0
/10
15 幾週前評論
Expedia Group verified review
Amazing stay
We stayed at Krystal Grand Cancun on an all-inclusive package at the beginning of July, and our experience exceeded our expectations.
A few days before our arrival, the hotel contacted us with all the information we needed. The communication was excellent, making the entire arrival process smooth and stress-free.
The staff was exceptional. Everyone was friendly, professional, and always ready to help with a smile. No matter what we asked, someone always had the answer.
One of our favorite amenities was the 24-hour coffee shop in the lobby. Having fresh coffee, cold drinks, pastries, and snacks available at any time was such a nice touch.
The hotel was spotless, and the housekeeping team did an outstanding job every day. They were incredibly kind and kept everything in perfect condition.
Every morning we enjoyed breakfast with a breathtaking view of the Caribbean Sea. We also had an sea-view room, so waking up to those stunning turquoise waters put us in a great mood every single day.
The pool with the swim-up bar was fantastic, and the Ceviche Bar quickly became one of our favorite spots. The Italian, Japanese, and Thai restaurants were the icing on the cake—each one offered delicious food and a wonderful dining experience.
The location is another huge advantage. It’s a perfect base for exploring Cancun while enjoying one of the most beautiful beaches on the Caribbean coast.
Thank you to the entire Krystal Grand Cancun
閱讀更多
Elvia
8.0
/10
15 幾週前評論
Expedia Group verified review
Lo que me gustó fue la playa está hermosa y siempre la mantiene limpia. El servicio de bufet está muy bien y la comida está deliciosa. Las instalaciones y habitaciones están muy limpias.
Lo que no me gustó es que inmediatamente que llegas ya te está esperando una persona para ofrecerte un paquete de tiempo compartido y te quitan demasiado tiempo.
閱讀更多
ELLA
10.0
/10
16 幾週前評論
Expedia Group verified review
Choosing Krystal Grand for my first trip to Mexico was the best decision ever! The staff were incredibly welcoming, the resort was spotless, and the service was exceptional. Everyone treated us with excellence, kindness, and courtesy. The entertainment was fantastic, and the restaurants exceeded my expectations.
A big thank you to the entire staff for making our stay so memorable! My only recommendation would be to add portable phone charging stations in the seating areas for guests’ convenience.
I highly recommend Krystal Grand and can’t wait to come back!
閱讀更多
Viviana Lizeth
10.0
/10
16 幾週前評論
Expedia Group verified review
The room was cleaned everyday and there was a beach view
JESUS ORLANDO
6.0
/10
16 幾週前評論
Expedia Group verified review
Me dejó mucho que desear por lo que pagué, muchas cosas no me gustaron pero lo principal fue su bufet para la cantidad que pagué me dejó mucho que desear en un todo incluido.ñ no tenían casi nada en el bufet y el aire acondicionado como que no no servía y eso hacía que no oliera bien.
De la cosas buenas que puedo comentar fue la atención de personal al momento de darnos la habitación.
No regresaría a ese hotel en específico
Saludos
閱讀更多
Jose Francisco
家庭
10.0
/10
17 幾週前評論
Expedia Group verified review
Everything food breakfast people was nice. Everything was good. I recommended to others.
Melissa
家庭
6.0
/10
17 幾週前評論
Expedia Group verified review
Our stay here was decent. The rooms were beautiful and most of the staff were kind. However, the communication between staff and ourselves was poor. When we would ask questions about the resort/amenities, different staff would give different answers. On the first day, we were told by the staff member checking us in that since we were Altitude (priority) guests, we didn’t need to make reservations for a specific resort restaurant. However, when we tried to visit this restaurant, we were told it was reservation only - and that formal dress pants and shoes were required for the men. It would have been nice to have this mentioned upon booking, as we didn’t think my husband would need to pack formal dress clothes for a 6 day resort stay on the beach. Were were also told at check-in that restaurants opened at 6am, but found out later that it was actually at 7am - this made getting breakfast before our early morning flight impossible.
We were also a bit frustrated by some of the resort rules - all pools closed at 8pm, dinner was never available until at least 6pm, various restaurants were inexplicably closed on certain days with no warning, bars didn’t open until 11am, some bars closed at 4pm, while others remained open until 11pm but had no blenders available for frozen drinks.
Lastly, the view was excellent, but the section of beach this resort has access to leaves much to be desired. There is a constant fishy smell and insurmountable amounts of weeds/garbage washing up.
閱讀更多
每頁評論數
20
40
您準備好下定決心了嗎？
立即預訂住宿
免責聲明
免責聲明：酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
還沒找到您想要的東西嗎？
在坎昆查看其他住宿
