新曙光酒店Plus

Clean room, pleasant staff.

Hotel staff must maintain consistent eye contact when handling customer inquiries. Failure to do so reflects poor customer service standards.

Very Good

the room was clean

There are a number of great restaurants nearby, which was very convenient. We also received welcome drinks at the rooftop bar, which was a nice touch. However, service at the bar was slow, and my mum eventually had to approach the bartender to ask about our drinks. To be fair, it was a busy day, but management may want to address staffing levels during peak times.The room was a decent size and comfortable overall, although the toilet could have been cleaner.

Good hotel with a great rooftop restaurant.

Great location

Rooms are clean, food is good and staff are friendy. The roof top restaurant and bar is really nice.

Room was good, we also like the restaurant on the roof which we had our dinner and drinks with very nice scenery

Staff are accommodating and helpful especially Kier and Ruperto. Room is clean and this time A/C has no water flooding and other issue. Only towels are kind of old. Over all, i give an excellent review. Thank you for giving me a pleasant stay there.

Wasn't able to try breakfast. Woke up with bedbug bites on my leg :(

Always nice to see the staff here. Stayed at this property over 100 times over the years and keep coming back.

The staff was friendly and welcoming. The food is pretty good. Get there early for better selection. Same day laundry service is a plus. Oh and if you need coffee outside next door is Gas n Grounds. Great service, good cup of coffee. I would stay here again.

The bath towels may have been clean, but they didn’t look like it. The breakfast options for a vegan were terrible – only juice and fruit. I should have more options than this, considering I prepaid for breakfast.

Very clean and affordable. Staff was professional. Breakfast was very good and nicely appointed! Would stay again.

Amazing and staff was so helpful

We had amazing stay at New Dawn Hotel Plus. Staffs are helpful and nice.

Very good customer service, comfortable beds, but we had some roaches in our room and there were electricity issues.

the wifi was unusable. you expect the wifi to be there as advertised. frustrating. when asked the front desk they said they had a lot of people staying and nothing they could do about it. won't be staying there again.

I stayed here a few years back when they were still finishing the building. The facilities were in all good working order. Now, not to much. We were visiting for my sister's 50th. We booked 6 rooms between us and ALL rooms had no towels in them!!! Considering we checked in around 4pm, you'd think housekeeping would have the time to prepare the towels, but no! We had a birthday party to host at 6pm so we went to freshen up/shower. Had to stand wet post showering as it took about 30 minutes to bring in the towel. After the birthday party, past midnight, couldn't get any sleep as one of the lights switch was broken so couldn't turn it off. For its price point (around 40 gbp), not worth it really. I imagine you can get better hotels to stay in. Would not stay again. The staff were attentive and friendly though.