Levels Unawatuna

酒店
8.4
/10
非常好
81个评论

客人对住宿的评价

Rolando
10.0
/ 10
Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
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Cassandra
10.0
/ 10
Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
查看翻譯
Noorul Hasina
10.0
/ 10
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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在該地區
查看地圖
Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600

主要設施

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游泳池
餐厅
24 小时前台
WiFi
Levels Unawatuna is a hotel is located at Unawatuna West. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Levels Unawatuna周圍有什麼

Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600
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了解更多關於Levels Unawatuna

Location


Levels Unawatuna is a hotel is located at Unawatuna West.

About Levels Unawatuna

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Levels Unawatuna exclusively for you.

Levels Unawatuna is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Levels Unawatuna.

Levels Unawatuna所有設施

其他 Levels Unawatuna
其他

飯店服務

  • 快速入住
  • 迎賓飲料
  • 旅遊服務
  • 行李寄存
  • 快速退房
  • 行李員
  • 24 小時前台接待
  • 服務台

要做的事情

  • 沙灘傘
  • 室外游泳池
  • 花園
  • 燒烤

食物和飲料

  • 酒吧
  • 池畔酒吧
  • 早餐

一般的

  • 吸煙區
  • 停車處
  • 陽台

公共設施

  • 其他
  • 餐廳
  • 保險箱

運輸

  • 機場接送

連接性

  • 免費 WiFi

接駁車服務

  • 機場接送(收費)

Levels Unawatuna住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 140 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 98.50

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
14:00 - 02:00
退房
前 12:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, WiFi
入住/退房時間
从 14:00 - 02:00 - 到 12:00
早餐供應狀況
是的,酒店有提供早餐的房間
Levels Unawatuna的可用房間
9
另一設施在Levels Unawatuna
快速入住, 迎賓飲料, 旅遊服務, 行李寄存, 快速退房

Levels Unawatuna常見問題

在Levels Unawatuna有哪些可用設施?
這裡有頂級設施Levels Unawatuna例如游泳池, 餐厅, 24 小时前台, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Levels Unawatuna?
在Levels Unawatuna的標準入住時間從14:00 - 02:00開始最晚退房時間為前 12:00
Levels Unawatuna提供早餐嗎?
是的,Levels Unawatuna提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Levels Unawatuna?
Levels Unawatuna is a 4.5-star hotel.
How many rooms are available at Levels Unawatuna?
Levels Unawatuna has 9 rooms in total.
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更多其他客人的評論Levels Unawatuna

8.4
非常好
來自 81 則評論
清洁度

8.6

客房舒适度

8.8

服务和设施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Levels Unawatuna

每頁評論數
20
40
热门评论
Verified traveler
2.0
/10
497 幾週前評論

Hotels.com verified review

交谈稍微大声,印度阿三老板居然说 just go back your room!非常的无理,酒店各方面都不差,但是老板对员工以及对中国人极为恶劣,但对欧美人的态度极为倒贴,不愧为有阶层之分的印度阿三,请中国人共同抵制。
Verified traveler
8.0
/10
534 幾週前評論

Hotels.com verified review

Wi-Fi一会就掉,连了几次还是用自己的网,咖啡机的咖啡需要付费,住房也是按人头算费用的,不管你需不需要加床,在泳池游泳时服务生会三番五次询问需不需要点东西,不点都不好意思了,除了泳池很棒,客人的体验感差了些,其实可以做的很好的!酒店还是不错的!
Rolando
icon-休闲
休闲
10.0
/10
17 幾週前評論

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-休闲 好友同行
休闲 好友同行
4.0
/10
18 幾週前評論

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
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John
icon-休闲
休闲
4.0
/10
27 幾週前評論

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
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Cassandra
icon-休闲 双人入住
休闲 双人入住
10.0
/10
35 幾週前評論

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
閱讀更多
Sévrine
8.0
/10
35 幾週前評論

Hotels.com verified review

Équipe sympa, serviable, hôtel propre, piscine agréable. Belle vue sur la baie. Hôtel perché sur les hauteurs, la plage jungle beach pas loin, toute petite, la plage est propre mais l'eau est envahie par les déchets. Il faut aller se promener à unawatuna c'est vraiment sympa
Miriam
4.0
/10
40 幾週前評論

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
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Martin
8.0
/10
49 幾週前評論

Hotels.com verified review

A good place with a good location close to the jungle beach. The hotel hasn’t been upgraded in a few years, but is still clean and the staff is really helpful.
MEG
6.0
/10
58 幾週前評論

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-休闲 家庭
休闲 家庭
10.0
/10
79 幾週前評論

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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Shayne
6.0
/10
94 幾週前評論

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Lena
6.0
/10
97 幾週前評論

Hotels.com verified review

Bra opphold, men hotellet ligger langt fra alt. Ca 1 km gange til Strand. Må ha transport til alt av aktiviteter.
Rahul
8.0
/10
111 幾週前評論

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
icon-休闲 双人入住
休闲 双人入住
4.0
/10
111 幾週前評論

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Verified traveler
10.0
/10
149 幾週前評論

Hotels.com verified review

Great location on the hill with an amazing view and close to popular destinations. The staff was very service minded! We really enjoyed our 3 night stay at this hotel.
Darren
8.0
/10
150 幾週前評論

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Sana
4.0
/10
202 幾週前評論

Hotels.com verified review

Expérience horrible . Le Check in a été interminable , le service client plus que médiocre . Petit déjeuner très basique pour un hôtel de ce type . Le seul point positif est la piscine . Et pour couronner le tout nous avons été victime d’un vol dans notre chambre . De l’argent nous a été dérobé et la police a dû intervenir pour qu’on puisse trouver un semblant de solution . Tout simplement inacceptable.
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Janina
icon-休闲 双人入住
休闲 双人入住
10.0
/10
223 幾週前評論

Expedia Group verified review

Ausgezeichnetes Hotel in perfekter Lage. Das Personal ist unglaublich hilfsbereit und höflich. Man ist in einem komfortablen Hotel an einer gut befahrbaren Straße mit Tuktuk Anbindung zur Stadt Gaulle (ca 2 Euro für die Fahrt) oder zum Unawatuna Strand mit vielen Restaurants und Bars (ca3€ Fahrt), aber fußläufig zum traumhaften Jungle beach. Wir konnten Affen, Iguanas und andere Tiere sehen. Lokale Bevölkerung wohnt in der Gegend, Sehr nett. Man kann auch zu Fuß durch den Wald, das ist super schön und spannend. Das Hotel ist schick und luxuriös, das Essen ist hervorragend und ein Mix aus srilanka und vielfältigem anderem. Die Gärten sind toll zum Essen oder relaxen, der Pool ist sauber
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Tarja
icon-朋友和家人
朋友和家人
10.0
/10
308 幾週前評論

Hotels.com verified review

Rauhallinen hotelli, kivat huoneet merelle päin. Hyvä aamupala ja uima-allas kiva. Ainut miinus kuntosalin puute ja me jouduimme odottamaan huonetta yli tunnin check-in ajan yli.
每頁評論數
20
40

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其他 4 Levels Unawatuna

免責聲明

免責聲明:酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
8.4
非常好
來自 81 則評論
清洁度

8.6

客房舒适度

8.8

服务和设施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Levels Unawatuna

每頁評論數
20
40
热门评论
Verified traveler
2.0
/10
497 幾週前評論

Hotels.com verified review

交谈稍微大声,印度阿三老板居然说 just go back your room!非常的无理,酒店各方面都不差,但是老板对员工以及对中国人极为恶劣,但对欧美人的态度极为倒贴,不愧为有阶层之分的印度阿三,请中国人共同抵制。
Verified traveler
8.0
/10
534 幾週前評論

Hotels.com verified review

Wi-Fi一会就掉,连了几次还是用自己的网,咖啡机的咖啡需要付费,住房也是按人头算费用的,不管你需不需要加床,在泳池游泳时服务生会三番五次询问需不需要点东西,不点都不好意思了,除了泳池很棒,客人的体验感差了些,其实可以做的很好的!酒店还是不错的!
Rolando
icon-休闲
休闲
10.0
/10
17 幾週前評論

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-休闲 好友同行
休闲 好友同行
4.0
/10
18 幾週前評論

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
閱讀更多
John
icon-休闲
休闲
4.0
/10
27 幾週前評論

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
閱讀更多
Cassandra
icon-休闲 双人入住
休闲 双人入住
10.0
/10
35 幾週前評論

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
閱讀更多
Sévrine
8.0
/10
35 幾週前評論

Hotels.com verified review

Équipe sympa, serviable, hôtel propre, piscine agréable. Belle vue sur la baie. Hôtel perché sur les hauteurs, la plage jungle beach pas loin, toute petite, la plage est propre mais l'eau est envahie par les déchets. Il faut aller se promener à unawatuna c'est vraiment sympa
Miriam
4.0
/10
40 幾週前評論

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
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Martin
8.0
/10
49 幾週前評論

Hotels.com verified review

A good place with a good location close to the jungle beach. The hotel hasn’t been upgraded in a few years, but is still clean and the staff is really helpful.
MEG
6.0
/10
58 幾週前評論

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-休闲 家庭
休闲 家庭
10.0
/10
79 幾週前評論

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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Shayne
6.0
/10
94 幾週前評論

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Lena
6.0
/10
97 幾週前評論

Hotels.com verified review

Bra opphold, men hotellet ligger langt fra alt. Ca 1 km gange til Strand. Må ha transport til alt av aktiviteter.
Rahul
8.0
/10
111 幾週前評論

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
icon-休闲 双人入住
休闲 双人入住
4.0
/10
111 幾週前評論

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Verified traveler
10.0
/10
149 幾週前評論

Hotels.com verified review

Great location on the hill with an amazing view and close to popular destinations. The staff was very service minded! We really enjoyed our 3 night stay at this hotel.
Darren
8.0
/10
150 幾週前評論

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Sana
4.0
/10
202 幾週前評論

Hotels.com verified review

Expérience horrible . Le Check in a été interminable , le service client plus que médiocre . Petit déjeuner très basique pour un hôtel de ce type . Le seul point positif est la piscine . Et pour couronner le tout nous avons été victime d’un vol dans notre chambre . De l’argent nous a été dérobé et la police a dû intervenir pour qu’on puisse trouver un semblant de solution . Tout simplement inacceptable.
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Janina
icon-休闲 双人入住
休闲 双人入住
10.0
/10
223 幾週前評論

Expedia Group verified review

Ausgezeichnetes Hotel in perfekter Lage. Das Personal ist unglaublich hilfsbereit und höflich. Man ist in einem komfortablen Hotel an einer gut befahrbaren Straße mit Tuktuk Anbindung zur Stadt Gaulle (ca 2 Euro für die Fahrt) oder zum Unawatuna Strand mit vielen Restaurants und Bars (ca3€ Fahrt), aber fußläufig zum traumhaften Jungle beach. Wir konnten Affen, Iguanas und andere Tiere sehen. Lokale Bevölkerung wohnt in der Gegend, Sehr nett. Man kann auch zu Fuß durch den Wald, das ist super schön und spannend. Das Hotel ist schick und luxuriös, das Essen ist hervorragend und ein Mix aus srilanka und vielfältigem anderem. Die Gärten sind toll zum Essen oder relaxen, der Pool ist sauber
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Tarja
icon-朋友和家人
朋友和家人
10.0
/10
308 幾週前評論

Hotels.com verified review

Rauhallinen hotelli, kivat huoneet merelle päin. Hyvä aamupala ja uima-allas kiva. Ainut miinus kuntosalin puute ja me jouduimme odottamaan huonetta yli tunnin check-in ajan yli.
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