蘇梅島麗思卡爾頓酒店

Good hotel but almost no beach (small rocky), plus there are pipes going to the sea, and sea water is not very clean.

Disappointing Experience at Ritz Carlton, Koh Samui I had high expectations for my stay at Ritz Carlton, Koh Samui, but unfortunately, the experience was far below the standard I anticipated. Villa Room Issues: The villa I stayed in was surprisingly small, with old-fashioned decor. It also appeared poorly maintained, which took away from the luxurious experience you’d expect from such a high-end resort. Limited Amenities and Poor Housekeeping: The amenities were very limited, and basic items weren’t replenished. For instance, the bathing liquid wasn’t refilled, and even after leaving a request with the housekeeping staff for an additional tissue box, it was completely ignored. Moreover, the towels provided were visibly old and had an amber, used appearance—something unacceptable for a property of this caliber. Inadequate Management and Shuttle Service: The overall management service was very disappointing. The hotel car and shuttle services are extremely limited, with only three set time slots for round-trip shuttles to Central and the resort. This makes planning any excursions incredibly inconvenient, particularly for guests relying on hotel transportation. Overall, my stay fell short in many areas, particularly in terms of room quality, basic services, and transportation options. I hope the management takes these issues seriously to improve the guest experience in the future. I will not recommend to anyone to stay in such bad hotel.

游泳池很普通, 酒店地點不方便偏僻,要職員幫忙call taxi, 而且在往酒店內其他地方call buggy比較麻煩

各部門員工服務非常好、如：前台、餐廳、接送乘客往來的車子都很有禮貌、親切，工作效率高、房間設計很好、地方整潔、設備完善！

The resort is just 15 mins drive form the airport with contemporary design without compromising the luxurious living experience. They also have a group of cheerful staff which always around you to offer their help sometime without asking. Overall, an outstanding resort in this island !

員工服務很好 還幫我們upgrade了房間 環境很舒服

酒店員工 非常殷勤 照顧每一位客人 經常主動介紹在酒店的活動。 酒店 有些地方仍在建築中， 但整體十分乾淨，環境幽靜 ，可以欣賞日落。 酒店餐廳質素很高， 價錢合理，尢其是早餐及泰國餐廳。 sea salt 的fire show 令人驚歎。酒店提供免費的瑜珈，泰拳，獨木舟，基本上可以2日不出門 。

第一次入住這間飯店，整體感覺非常好 櫃檯人員親切有禮貌，馬卡龍很好吃 房間比想像大很多又乾淨 早餐選擇很多美味，泰國餐廳值得推薦 泳池最推薦又大又長景觀更優 客房人員非常細心有禮 值都來蘇梅島在來住宿首選

Very nice view and service

真的是非常放鬆的一間飯店 度假的絕佳選擇

享受了一個六星級的假期，酒店的環境和設施都很好，房間面積大，員工親切有禮。

酒店自成一角，而且地方很大，即使不近巿區，也有很多地方活動。

Our stay at the Ritz-Carlton Koh Samui was absolutely exceptional. The resort is stunning, with breathtaking ocean views, beautifully maintained grounds, and luxurious accommodations. Every staff member was warm, welcoming, and went above and beyond to make our stay memorable. The food was delicious, the amenities were top-notch, and the peaceful atmosphere made it the perfect place to relax and unwind. Every detail reflected outstanding service and hospitality. We left with unforgettable memories and can't wait to return. Highly recommend this beautiful resort to anyone visiting Koh Samui!

Hotellet var jättefint och organiserat. Vi bodde i en pool villa för vår honey moon och alla på hotellet var så fantastiskt fina och hjälpsamma. De gjorde det lilla extra varje gång. Vi fick en välkomst tårta till rummet samt varje gång vi åt på hotellrestaurangerna eller aktiviteter fick vi fina kort eller extra service pga vår smekmånad. Rummen var stora rymliga och poolen var stor och underbar att svalka sig i värmen. Rekommenderas starkt!

Great and beautiful hotel with wonderfull staff, special SO to Ping for helping us greatly every day. There F&B needs to be elevated to reach 5 star level. Quality and taste of the food is below 5 star standards Breakfast room is eating outside in the heat not 5 star level. Beter accessibility if you have a wheelchair or stroller many stairs but no easy way to go down with a stroller to the pool

Beach view is good but too much rocks

Loved every minute of our stay here. The service was exceptional. The villa was exactly as advertised. The main pool was great and food was amazing. They went above and beyond to make our honeymoon stay feel special.

All great. Rooms, views, extremely good personnel. Need more restaurants to be open. Breakfast service and omelettes fantastic but variety of foods and fruits… needs some major rethinking

Is ok , not big deal

Everything was great