The Ritz-Carlton, Koh Samui

Beach view is good but too much rocks

Loved every minute of our stay here. The service was exceptional. The villa was exactly as advertised. The main pool was great and food was amazing. They went above and beyond to make our honeymoon stay feel special.

All great. Rooms, views, extremely good personnel. Need more restaurants to be open. Breakfast service and omelettes fantastic but variety of foods and fruits… needs some major rethinking

Is ok , not big deal

Everything was great

We were disappointed overall, and do not feel this property lived up to the Ritz Carlton brand. It is a large property, well maintained, with spacious rooms, but we didn’t feel there was anything unique in the style of the buildings…..it didn’t feel like an authentic Thai experience. The lobby and restaurants are not air conditioned, and it was hot with lots of mosquitoes. The breakfast buffet was great, but our dinners were mediocre and we had to fight the bugs and could not enjoy our meals. We will not return.

This is an amazing property and the staff are wonderful. Fully enjoyed our stay here.

Absolutely amazing resort, service was great and room was fantastic

The breakfast offering was exceptional - an extensive spread covering everything you could imagine, from Malaysian and Indian dishes to European, Japanese, and continental options. The staff were consistently attentive and genuinely friendly, which made the experience even more enjoyable. Our suite was spacious and very comfortable, and the views, along with the beautifully maintained grounds, were simply stunning. One thing to note is that the resort is very expansive, so getting around typically involves using buggies, which you need to request via reception.

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I highly recommend this resort I stayed in a villa and it was one of the best experiences I’ve had. The Villa was fantasticand as result extended my stay another 2 days Staff are phenomenal I didn’t want to leave

So many things was bad I can’t even explain Don’t book !!

Wonderful stay. Staff are friendly, welcoming and helpful. I would stay here again. Peaceful relaxing resort with beautiful views. Beach is small and the sea is rocky but that’s not a negative comment, just factual. Pool area is lovely - didn’t feel crowded and always loungers and umbrellas available. The hotel has a shuttle bus into Chaweng a few times a day, which was great as made going in very straightforward and convenient. The hotel is a little further out of the hustle and bustle which was nice to retreat back to. Wonderful- recommended hotel. Really enjoyed the stay.

The room was big and clean and the staff were friendly, kind and overall attentive. The hotel is huge where some areas are perched up on a hill so getting around on foot will be hard thus requesting for buggie/golf cart will be required to get to places such as the beach, reception, spa, restaurants etc. The breakfast buffet was great, i loved the juice bar! We did appreciate their thoughtfulness on setting up our room and the little suprises we would have knowing we are their to celebrate our engagement. Some advantages are that the hotel provides shuttle services from and to to the central area and the private beach. The only disadvantage was the overpriced food at the restaurants even considering the quality and location, which is a premium.

Staff was amazing from top to bottom. Would definitely come back.

great property and friendly staff

Rooms were old and poorly maintained. Poor customer service. Went for honeymoon but did not feel like we were appreciated. Would not visit again.

Phenomenal. A once in a lifetime experience. The room was immaculate. The special touches were so amazing.

Excellent, would give it 10 stars if possible. Food was great. Staff was very friendly. Excellent location beachfront room is beautiful. Breakfast buffet was exceptional. Lucky the staff member who showed us around was awesome. Will surely come again. Rooms are beautiful. Well equipped healing with mosquito repellent. We went for a short trip to koh samui and they kept our luggage for three days so that we could travel light. Thank you for your hospitality.

Wonderful