Hotels near Harbor Bay Ferry Terminal

The hotel is old. Front desk staffs are not so friendly. The carpet with cigarette holes, linen with holes and not white anymore, arm chair’s cushion broken and smelly and chair with cigarette hole, are all worn out. Need renovation. Close to harbour bay mall, but the mall it self almost empty. Good that there is a supermarket. Close to other mall but hard to find reliable taxi in Batam, dominated by unregistered taxi who charge unreasonable fare.

Sangat menyenangkan dan kamarnya bersih dan pelanan ramah tapi reception harus lebih proactive menanyakan karcis parkir.

Toilet dirty mosquitos and smelly

I had great experience. And recommended for family.

Pros:- Near Pasar Jodoh.- Cold air conditioner.- Clean room.- Friendly staff.- A lot of TV channel selections. Cons:- Lobby has the stench smell from the first day until the last day of my stay here (smells like urine not sure why)- No water hose, only bidet.- The towel will be given around 5.30pm during the check in due to laundry (smells good tho)- very bad wifi connection. Had to purchase the internet on my own due to this. Overall, I had a pleasant stay here given the price offered. Please do improve on your wifi.

Nice hotel for short getaway. Always stay here for work. Yummy breakfast.

The paste and shampoo they provided was expired in 2021. Refrigerator and intercom was not working. Access card work very rarely, need to walk and call reception guys for help. But they help immediately.

"I stayed at the Pacific Palace Hotel Batam from 11/5 to 12/5. The room was clean and comfortable, with a spacious bed and modern bathroom. However, the Wi-Fi connection was slow at times. The front desk staff were friendly and helpful, and the breakfast buffet offered a good selection of options. The hotel 's location was convenient, with several restaurants and shops within walking distance. Overall, I would recommend this hotel for its value and services. Rating: 4/5 stars.".