Citadines on Bourke Melbourne

Hotels
9.0
/10
Exceptional
4,879 reviews

What Guests Say About Their Stay

wiliana c.

9.4
/ 10
Very friendly and helpful staff member. The location is so central. Free tram in front of the hotel. Amazing. Love the nice pool and sauna also. Will stay here every time I come to Melbourne for sure.

NITYANAND

10.0
/ 10
Room was good. However amenities like soap and towel were not replaced and we had to call for it

Ian

10.0
/ 10
As you walk in to the hotel it has a wonderful aroma, clean and fresh. Very good amenities, nice gym, pool etc Room is spacious with a good kitchenette, microwave, hob, toaster kettle etc. Only criticism is had to request for a room clean, and that the rooms are quite dark, all day long

Carl

10.0
/ 10
We had a great stay at the Citadines on Bourke Melbourne!! We loved the location as it was close to everything in the CBD. The room itself was spacious and very clean. There are lots of elevators so getting up and down was easy. The only issue I had was scented fragrance that hits you as you walk into the building and lobby (way too strong).
In the Area
See Map
131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Citadines on Bourke Melbourne is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines on Bourke Melbourne

131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Discover More About Citadines on Bourke Melbourne

Location


Citadines on Bourke Melbourne is a hotel is located at Melbourne CBD.

About Citadines on Bourke Melbourne

Whether you are planning an event or other special occasions, Citadines on Bourke Melbourne is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Citadines on Bourke Melbourne provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Citadines on Bourke Melbourne, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Citadines on Bourke Melbourne is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Not all hotel allow guests with pets, but Citadines on Bourke Melbourne welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Citadines on Bourke Melbourne is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Citadines on Bourke Melbourne.

All facilities in Citadines on Bourke Melbourne

Swimming Pool Citadines on Bourke Melbourne
Swimming Pool
Entertainment Facility Citadines on Bourke Melbourne
Entertainment Facility
Fitness Center Citadines on Bourke Melbourne
Fitness Center
Functional Hall Citadines on Bourke Melbourne
Functional Hall
Lobby Citadines on Bourke Melbourne
Lobby

Things to Do

  • Fitness center
  • Indoor pool
  • Sauna

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Pets allowed

Transportation

  • Airport transfer

Accommodation Policy & General Information in Citadines on Bourke Melbourne

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Pets

Pets are allowed in the accommodation. Additional charges apply.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Citadines on Bourke Melbourne
380
Number of floors in Citadines on Bourke Melbourne
25
Another facilities in Citadines on Bourke Melbourne
Fitness center, Indoor pool, Sauna, WiFi in public area, 24-hour Receptionist

Frequently asked questions about Citadines on Bourke Melbourne

What are available facilities at Citadines on Bourke Melbourne?
There are top facilites at Citadines on Bourke Melbourne such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines on Bourke Melbourne?
The standard check-in time at Citadines on Bourke Melbourne is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne has a 4.5-star rating.
How many floors does Citadines on Bourke Melbourne have?
Citadines on Bourke Melbourne has 25.
How many rooms are available at Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne has 380.
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Citadines on Bourke Melbourne reviews and ratings

9.0
Exceptional
From 4,825 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews Citadines on Bourke Melbourne

Number of reviews per page
20
40
Top reviews
NITYANAND
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was good. However amenities like soap and towel were not replaced and we had to call for it
Ian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As you walk in to the hotel it has a wonderful aroma, clean and fresh. Very good amenities, nice gym, pool etc Room is spacious with a good kitchenette, microwave, hob, toaster kettle etc. Only criticism is had to request for a room clean, and that the rooms are quite dark, all day long
Melissa
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check-in was very easy and I was pleasantly surprised with how big the apartment was. The apartment was a little dated, but totally serviceable and quiet given where it’s located. Definitely will stay again.
Lily
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed sheet spotted a small hole, and small brown stains. Sofa has a small nut left behind. Please include hand held shower head for easy shower. Other than that, room is fine. Staff is courteous, lovely, patient and understanding.
Sern En Nathanael
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Strongly advise to avoid this glorified HOSTEL whereby they inform you housekeeping is done on Alternate days but fail to tell you what this means is just replacing towels and the miniature toiletries they provide. Full cleaning with changing of sheets is every 5days much less vacuuming the room.I was left with dirty towels on the floor and stain sheets from check in. Old dried up blood stains in duvet is such a healthy violation! even when additional housekeeping is requested whether for fresh towels or replenishment of basic amenities the service response has been extremely poor.Cost-cutting measures are understandable but there is no justification for unclean sheets, delayed basic service, and guests effectively having to “beg” for housekeeping. These are minimum hygiene and hospitality expectations, not premium requests. Beyond it location,I struggle to see how it qualifies as a Expedia Rated 4.5star establishment. Prospective guests should be aware: unless your expectations align with a serviced hostel experience at hotel prices, it would be wise to explore alternative accommodations. Expedia needs to be responsible with the ratings it gives a property and the partners it chooses to work with or risk loosing loyal clients that rely on Expedia platform for their travel needs.
Read More
Shirley
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning in apartment Daily never done till late afternoon like 4-5pm Shower full of mound Shower amenities very low not enough
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at the Citadines on Bourke Melbourne!! We loved the location as it was close to everything in the CBD. The room itself was spacious and very clean. There are lots of elevators so getting up and down was easy. The only issue I had was scented fragrance that hits you as you walk into the building and lobby (way too strong).
Read More
Emma
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, helpful staff and large well appointed rooms. Have stayed here twice now and would definitely stay again.
Christopher
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All satisfactory. The room was dark during the morning and day because it is extremely close to a nearby building....lighting needs to be on .
John
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

room was great but was not cleaned after 2 days as expected. we stayed for 4 nights.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great clean room and excellent welcoming service
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quiet room
Manon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très beau séjour et en plus dans le quartier chinois. La nourriture est excellente ♥️♥️♥️
Gayle
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well equipped kitchenette.
Therese
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Leanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good hotel for what it is. The staff were friendly and the location was good.
Valerie
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff, great location, comfortable bed, large spacious room.
Natasha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff and great location
Sohrab
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is not a 4 star hotel, not even close. Rooms were dirty and bed springs were popped out in the middle and side of the bed. When we complained, they said all beds are like this. But finally they changed our room. The second room was even worse than the first one. Spiders and dirty bathrooms. The bed was as bad as the original room. We asked for another room. The 3rd room’s bed was just ok but bathroom was not clean. Fridge was not working and smell like burnt plastic. Finally they replaced the fridge. Saying that, staff were trying to be accomodating but they were reluctant to do so. If you want, you can Ignore my comments and enjoy your back and heap pain the day after by sleeping on those beds.
Read More
sumit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Poor reception staff
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Citadines on Bourke Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 4,825 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Citadines on Bourke Melbourne

Number of reviews per page
20
40
Top reviews
NITYANAND
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was good. However amenities like soap and towel were not replaced and we had to call for it
Ian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As you walk in to the hotel it has a wonderful aroma, clean and fresh. Very good amenities, nice gym, pool etc Room is spacious with a good kitchenette, microwave, hob, toaster kettle etc. Only criticism is had to request for a room clean, and that the rooms are quite dark, all day long
Melissa
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check-in was very easy and I was pleasantly surprised with how big the apartment was. The apartment was a little dated, but totally serviceable and quiet given where it’s located. Definitely will stay again.
Lily
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed sheet spotted a small hole, and small brown stains. Sofa has a small nut left behind. Please include hand held shower head for easy shower. Other than that, room is fine. Staff is courteous, lovely, patient and understanding.
Sern En Nathanael
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Strongly advise to avoid this glorified HOSTEL whereby they inform you housekeeping is done on Alternate days but fail to tell you what this means is just replacing towels and the miniature toiletries they provide. Full cleaning with changing of sheets is every 5days much less vacuuming the room.I was left with dirty towels on the floor and stain sheets from check in. Old dried up blood stains in duvet is such a healthy violation! even when additional housekeeping is requested whether for fresh towels or replenishment of basic amenities the service response has been extremely poor.Cost-cutting measures are understandable but there is no justification for unclean sheets, delayed basic service, and guests effectively having to “beg” for housekeeping. These are minimum hygiene and hospitality expectations, not premium requests. Beyond it location,I struggle to see how it qualifies as a Expedia Rated 4.5star establishment. Prospective guests should be aware: unless your expectations align with a serviced hostel experience at hotel prices, it would be wise to explore alternative accommodations. Expedia needs to be responsible with the ratings it gives a property and the partners it chooses to work with or risk loosing loyal clients that rely on Expedia platform for their travel needs.
Read More
Shirley
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning in apartment Daily never done till late afternoon like 4-5pm Shower full of mound Shower amenities very low not enough
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at the Citadines on Bourke Melbourne!! We loved the location as it was close to everything in the CBD. The room itself was spacious and very clean. There are lots of elevators so getting up and down was easy. The only issue I had was scented fragrance that hits you as you walk into the building and lobby (way too strong).
Read More
Emma
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, helpful staff and large well appointed rooms. Have stayed here twice now and would definitely stay again.
Christopher
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All satisfactory. The room was dark during the morning and day because it is extremely close to a nearby building....lighting needs to be on .
John
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

room was great but was not cleaned after 2 days as expected. we stayed for 4 nights.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great clean room and excellent welcoming service
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quiet room
Manon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très beau séjour et en plus dans le quartier chinois. La nourriture est excellente ♥️♥️♥️
Gayle
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well equipped kitchenette.
Therese
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Leanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good hotel for what it is. The staff were friendly and the location was good.
Valerie
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff, great location, comfortable bed, large spacious room.
Natasha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff and great location
Sohrab
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is not a 4 star hotel, not even close. Rooms were dirty and bed springs were popped out in the middle and side of the bed. When we complained, they said all beds are like this. But finally they changed our room. The second room was even worse than the first one. Spiders and dirty bathrooms. The bed was as bad as the original room. We asked for another room. The 3rd room’s bed was just ok but bathroom was not clean. Fridge was not working and smell like burnt plastic. Finally they replaced the fridge. Saying that, staff were trying to be accomodating but they were reluctant to do so. If you want, you can Ignore my comments and enjoy your back and heap pain the day after by sleeping on those beds.
Read More
sumit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Poor reception staff
Number of reviews per page
20
40