Citadines on Bourke Melbourne

Service Apartment
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9.0
/10
Exceptional
5,423 reviews

What Guests Say About Their Stay

wiliana c.

9.4
/ 10
Very friendly and helpful staff member. The location is so central. Free tram in front of the hotel. Amazing. Love the nice pool and sauna also. Will stay here every time I come to Melbourne for sure.

Joanna

10.0
/ 10
Very accessible friendly, staff were great couldn't do enough to help you. If you require a wheelchair then they have the facilities and location for you

Terri

10.0
/ 10
Everything was great … quiet, roomy , clean and great location! We’ll definitely stay again

Sara

10.0
/ 10
Wheelchair accessible rooms are exactly that, very good and spacious and well thought out. Everything about your stay there is easy and they are super helpful
In the Area
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131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Limo or town car service
Citadines on Bourke Melbourne is a accommodation is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citadines on Bourke Melbourne

131-135 Bourke Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Overview of Citadines on Bourke Melbourne

Citadines on Bourke Melbourne is a 25-floor serviced apartment tower at 131-135 Bourke Street in the Melbourne CBD, and its most distinctive feature is that every one of its 380 units is a self-contained apartment rather than a standard hotel room. According to Traveloka's listing data, the building was completed in 2010, and the property's official website describes all 380 keys as serviced apartments with separate living and dining areas and a modern kitchenette. That makes it a different proposition from a conventional city hotel: guests get a residential-style layout with somewhere to cook, eat and spread out, combined with the front desk, housekeeping and facilities of a larger hotel.

The property carries a 4.5-star classification on Traveloka and is listed as a Service Apartment. It operates under the Citadines brand, whose official site at discoverasr.com publishes the property's apartment and facility details. Inside the building, the leisure floor is built around an indoor heated lap pool, a sauna, a gymnasium and an outdoor sundeck, as described on the official site, while Traveloka's listing also records pool sun loungers, a TV lounge and a fitness centre.

The official site also notes that the property is GSTC certified, a recognised sustainability certification for accommodation. For travellers who weigh environmental credentials when choosing where to stay, that is a useful point of difference among CBD apartment hotels. Business travellers are a clear focus too: Traveloka's description highlights the property's ability to host business events and corporate gatherings, supported by meeting rooms, conference rooms and a business corner.

Apartment Types at Citadines on Bourke Melbourne

The official website lists eight apartment categories, arranged across three layouts (studio, one-bedroom and two-bedroom) and two finishes (Deluxe and Executive), with accessible versions of some units. From the entry level upwards, the ladder looks like this.

Studio Deluxe

The entry-level category is the Studio Deluxe, which the official site lists at 34 square metres for up to two guests. It is an open-plan apartment combining sleeping and living space with a kitchenette, suited to couples or solo travellers on a short city break or a work trip who still want to prepare simple meals.

Studio Deluxe Accessible

The Studio Deluxe Accessible shares the same 34-square-metre footprint and two-guest capacity, adapted for guests with mobility needs. It sits alongside Traveloka's listing of wheelchair-accessible facilities, accessible parking and an accessible path of travel through the building.

Studio Executive

The Studio Executive is also listed at 34 square metres for two guests, positioned as the upgraded studio finish. Travellers deciding between the two studio grades should compare the room descriptions and photos on the booking page to see what the Executive tier adds.

One-Bedroom Deluxe and One-Bedroom Deluxe Accessible

The One-Bedroom Deluxe steps up to 45 square metres for two guests, separating the bedroom from the living area. An accessible version of the same 45-square-metre apartment is also offered. This layout suits longer stays, when having a separate place to work or relax away from the bed makes a noticeable difference.

One-Bedroom Executive

The One-Bedroom Executive is the most generous of the one-bedroom units at 55 square metres, still for two guests. The extra space makes it a strong choice for corporate travellers on extended assignments or couples settling in for a week or more in the city.

Two-Bedroom Deluxe and Two-Bedroom Executive

For families and small groups, the Two-Bedroom Deluxe offers 63 square metres for up to four guests, and the Two-Bedroom Executive tops the range at 88 square metres, also for four guests. The official site notes that a fifth person can be accommodated in the Two-Bedroom Executive with extra bedding for an additional fee.

Across the apartments, the official site describes a fully equipped kitchenette with a dishwasher, microwave and refrigerator, and lists slippers, dental kits and shaving supplies on request. Exact in-room features can vary by category, so check the per-room details on the Traveloka listing before you confirm.

Facilities and Amenities

Facilities at Citadines on Bourke Melbourne lean towards wellness, work and practical long-stay needs. Traveloka's listing and the official website together confirm the following.

  • Pool and wellness: an indoor pool (described by the official site as an indoor heated lap pool), a sauna, pool sun loungers and an outdoor sundeck.
  • Fitness: a fitness centre, referred to on the official site as the gymnasium.
  • Business and events: meeting rooms, conference rooms, a conference centre, banquet facilities, business facilities and a computer station, plus the Business Corner noted on the official site.
  • Connectivity: free WiFi and LAN internet, according to Traveloka's listing.
  • Parking and transport: on-site parking, accessible parking, EV charging stations (per the official site) and a limo or town car service.
  • Accessibility: wheelchair-accessible facilities, an accessible path of travel and lifts throughout the building.
  • Common areas: a TV lounge, a smoke-free area and newspapers in the lobby.

Services listed on Traveloka include a 24-hour receptionist, concierge, multilingual staff, luggage storage, laundry service and express check-out. The official site adds room service, daily housekeeping and an on-site launderette, which is handy for guests staying long enough to need a wash. Pets are allowed, with additional charges applying, according to the property's policy on Traveloka, so travellers bringing a pet should confirm the conditions with the property before arrival.

Location and Getting There

Citadines on Bourke Melbourne sits on Bourke Street in the heart of the Melbourne CBD. The official site places Her Majesty's Theatre a two-minute walk away and Flinders Lane a seven-minute stroll from the door, putting the theatre district, shopping and dining well within walking distance.

  • Trams: a tram stop sits directly on Bourke Street outside the property, with further stops on Spring Street (about a four-minute walk) and Swanston Street (about a six-minute walk), per the official site.
  • Train: Parliament Station is around a five-minute walk away, according to the official site.
  • Sport and events: the official site notes that the Melbourne Cricket Ground and Rod Laver Arena are within easy reach for match days and concerts.
  • Airport: the official site estimates around 30 minutes by taxi from Melbourne Airport, and also mentions the SkyBus airport coach as an option.

Traveloka's listing does not show an airport transfer service for this property, so plan your own transport from the airport. Travellers from Singapore can compare flights to Melbourne on Traveloka and then pick a taxi or the airport coach into the city. Private parking is available on site for anyone arriving by car, and EV charging stations are listed on the official site for electric vehicles.

Dining at and near Citadines on Bourke Melbourne

Dining here is shaped by the apartment format. Every unit has a kitchenette with a dishwasher, microwave and refrigerator, according to the official site, so guests can stock up and cook breakfast or a simple dinner in their own space. Traveloka's listing data records no dedicated restaurants or bars in the building, though one facility tag mentions a restaurant; because the two signals differ, treat on-site dining as something to confirm with the property rather than plan around. The official site does list room service among its guest services.

The bigger dining draw is the neighbourhood. Flinders Lane, a seven-minute walk away according to the official site, is an easy walk for a meal out, and the wider CBD around Bourke Street offers everything from quick coffee stops to pre-theatre dinners near Her Majesty's Theatre. If you want to fill the days between meals, browse things to do and attractions in Melbourne on Traveloka, from city tours to day trips.

Because breakfast inclusion varies by rate, check the meal details shown on each room option at the time of booking rather than assuming it is part of the stay.

Why Stay at Citadines on Bourke Melbourne

The clearest reason to choose Citadines on Bourke Melbourne is space. With apartments ranging from 34-square-metre studios to an 88-square-metre two-bedroom unit, all with a kitchenette, it suits stays where a single hotel room would feel cramped: families travelling together, colleagues on a project, or anyone in town for more than a few nights.

  • Scale with a residential feel: 380 apartments over 25 floors, with separate living and dining areas, as described by the official site.
  • Wellness on site: an indoor heated lap pool, sauna, gym and outdoor sundeck to unwind after a day in the city.
  • Business-ready: meeting and conference rooms, a business corner and a computer station for working trips and corporate events.
  • Accessibility: dedicated accessible studio and one-bedroom units, accessible parking and an accessible path of travel.
  • Connected location: a tram stop on the doorstep and Parliament Station a short walk away, with the theatre district and Flinders Lane close by.
  • Sustainability credentials: GSTC certification noted on the official site.

If you want to weigh it against other options, compare more hotels in Melbourne on Traveloka to see how the apartment format stacks up against conventional CBD hotels for your dates.

Tips for Booking Citadines on Bourke Melbourne on Traveloka

  1. Match the layout to your group: studios and one-bedroom apartments are listed for two guests, while two-bedroom apartments take four; the Two-Bedroom Executive can take a fifth guest with extra bedding for an additional fee, per the official site.
  2. Plan around check-in and check-out: Traveloka lists check-in from 14:00 and check-out by 11:00. With a 24-hour receptionist and luggage storage, you can drop bags if you arrive early or leave late.
  3. Choose an accessible unit if needed: select the Studio Deluxe Accessible or One-Bedroom Deluxe Accessible category specifically, as standard units may not have the same adaptations.
  4. Check what each rate includes: compare the cancellation terms and any meal inclusion shown on each room option before you pay.
  5. Travelling with a pet: pets are allowed with additional charges, so contact the property in advance to confirm the conditions.
  6. Driving in: parking is available on site; confirm parking arrangements and any charges directly with the property, and note the EV charging stations listed on the official site.
  7. Bundle your trip: booking your flight and stay together on Traveloka keeps your itinerary in one place.

Ready to plan the rest of your Melbourne trip? Start from the Traveloka homepage to bring flights, stays and activities together in one booking.

Other Popular Hotels in Melbourne

If Citadines on Bourke Melbourne is not available for your dates, or you would like to compare a different neighbourhood, these Melbourne properties are also listed on Traveloka.

The Langham, Melbourne

  • Hotel details: a 5-star hotel at One Southgate Avenue in Southbank, with 388 guestrooms over 24 floors, near Southbank Promenade, Eureka Tower and the Arts Centre.
  • Room types: guestrooms with refrigerators and flat-screen televisions; see the listing for the current room categories.
  • Facilities: indoor pool, spa, sauna, steam room, fitness centre, free WiFi, coffee shop and conference centre.
  • Services: 24-hour receptionist, concierge, porter, laundry service, express check-in and check-out.

Hyatt Centric Melbourne

  • Hotel details: a Melbourne CBD hotel on Downie Street, suited to travellers who want a conventional hotel stay in the city centre.
  • Room types: see the listing for current room categories and accessible options.
  • Facilities: indoor pool, fitness centre, health club, coffee shop, free WiFi and conference rooms.
  • Services: 24-hour front desk, laundry service, luggage storage, express check-in and check-out.

Brady Apartment Hotel Hardware Lane

  • Hotel details: a 4-star apartment hotel at 388 Lonsdale Street in the Melbourne CBD, a good fit for guests who prefer apartment-style accommodation.
  • Room types: studio, one-bedroom and two-bedroom apartments, plus accessible rooms.
  • Facilities: fitness centre, air conditioning and WiFi in public areas.
  • Services: 24-hour front desk, laundry service and luggage storage.

Pegasus Apart'Hotel

  • Hotel details: an apartment hotel at 206 A'Beckett Street in the Melbourne CBD, another self-catering option for longer stays.
  • Room types: studio, one-bedroom and two-bedroom apartments, an executive suite and pet-friendly rooms.
  • Facilities: swimming pool, restaurant, parking, lifts and WiFi.
  • Services: 24-hour front desk.

ibis Melbourne - Hotel & Apartments

  • Hotel details: a Melbourne CBD property at 15-21 Therry Street that combines hotel rooms and apartments.
  • Room types: see the listing for current hotel room and apartment options.
  • Facilities: parking (with surcharge) and WiFi in public areas.
  • Services: 24-hour receptionist, express check-in and express check-out.

Urban Rest Richmond

  • Hotel details: an apartment property at 320 Swan Street in Richmond, with 38 units and handy access to the Melbourne Cricket Ground and Rod Laver Arena area.
  • Room types: apartments with kitchens featuring refrigerators and ovens, plus microwaves and electric kettles.
  • Facilities: on-site parking, lifts, smoke-free areas and wireless internet.
  • Services: check-in from 15:00 and check-out by 10:00; see the listing for current services.

Montes Hotel

  • Hotel details: a compact capsule hotel on Swanston Street in Carlton with 16 rooms, aimed at travellers looking for a simple, affordable base.
  • Room types: capsule-style rooms; see the listing for current configurations.
  • Facilities: restaurant.
  • Services: check-in from 14:00 and check-out by 12:00.

Elli Prahan

  • Hotel details: a 4-star hotel at 164 Commercial Road in Prahran, south-east of the CBD, for travellers who prefer a neighbourhood setting.
  • Room types: see the listing for current room options.
  • Facilities: parking.
  • Services: check-in from 14:00 and check-out by 11:00.

All facilities in Citadines on Bourke Melbourne

Facility

  • Indoor pool
Swimming Pool Citadines on Bourke Melbourne
Swimming Pool
Entertainment Facility Citadines on Bourke Melbourne
Entertainment Facility
Fitness Center Citadines on Bourke Melbourne
Fitness Center
Functional Hall Citadines on Bourke Melbourne
Functional Hall
Lobby Citadines on Bourke Melbourne
Lobby

Transportation

  • Limo or town car service

Things to Do

  • TV lounge
  • Indoor pool
  • Sauna
  • Pool sun loungers

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Citadines on Bourke Melbourne

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pets

Pets are allowed in the accommodation. Additional charges apply.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Available rooms at Citadines on Bourke Melbourne
380
Number of floors in Citadines on Bourke Melbourne
25
Another facilities in Citadines on Bourke Melbourne
Limo or town car service, TV lounge, Indoor pool, Sauna, Pool sun loungers

Frequently asked question in Citadines on Bourke Melbourne

Where is Citadines on Bourke Melbourne located?
Citadines on Bourke Melbourne is at 131-135 Bourke Street in the Melbourne CBD, Victoria 3000. According to the official site, a tram stop sits directly outside on Bourke Street, Parliament Station is about a five-minute walk away, and Her Majesty's Theatre is around two minutes from Citadines on Bourke Melbourne on foot.
What are the check-in and check-out times at Citadines on Bourke Melbourne?
Check-in at Citadines on Bourke Melbourne starts from 14:00 and check-out is by 11:00, according to Traveloka's listing. Citadines on Bourke Melbourne has a 24-hour receptionist and luggage storage, so guests arriving early or leaving late can usually leave their bags while they explore the Melbourne CBD. Express check-out is also listed.
Does Citadines on Bourke Melbourne have a swimming pool?
Yes. Citadines on Bourke Melbourne has an indoor pool, which the official site describes as an indoor heated lap pool, with pool sun loungers listed on Traveloka. Citadines on Bourke Melbourne also offers a sauna, a gymnasium and an outdoor sundeck, so guests can swim, train and relax without leaving the building.
What apartment types are available at Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne lists eight apartment categories on its official site: Studio Deluxe, Studio Deluxe Accessible and Studio Executive (34 square metres, two guests); One-Bedroom Deluxe and its accessible version (45 square metres) and One-Bedroom Executive (55 square metres), each for two guests; and Two-Bedroom Deluxe (63 square metres) and Two-Bedroom Executive (88 square metres), each for four guests. All 380 units at Citadines on Bourke Melbourne are serviced apartments with a kitchenette.
Can I cook my own meals at Citadines on Bourke Melbourne?
Yes. According to the official site, apartments at Citadines on Bourke Melbourne have a fully equipped modern kitchenette with a dishwasher, microwave and refrigerator, along with separate living and dining areas. This makes Citadines on Bourke Melbourne practical for families and longer stays. Traveloka's listing records no dedicated restaurants or bars in the building, so guests often combine self-catering with the cafés and restaurants of the surrounding CBD, including nearby Flinders Lane.
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More Reviews from Other Guests in Citadines on Bourke Melbourne

9.0
Exceptional
From 5,367 reviews
Cleanliness

9.0

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9.0

Location

9.6

Service and Facilites

9.2

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Traveler Reviews Citadines on Bourke Melbourne

Number of reviews per page
20
40
Top reviews
Aaron
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Air conditioning sucks, it was winter and the room was too hot! Couldn’t open a window.
wladimir
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

great location right near tram stop
Joanna
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very accessible friendly, staff were great couldn't do enough to help you. If you require a wheelchair then they have the facilities and location for you
Terri
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great … quiet, roomy , clean and great location! We’ll definitely stay again
Sara
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wheelchair accessible rooms are exactly that, very good and spacious and well thought out. Everything about your stay there is easy and they are super helpful
Darcy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, amazing location, and staff are incredibly lovely and helpful.
Jon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Central to everything. Very comfortable
Simon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Luke
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My son and I stayed in Melbourne for three nights and thoroughly enjoyed our stay. We were very pleased that we upgraded from a twin bedroom to a two-bedroom apartment, as it provided plenty of space for us to relax and spread out. The apartment was well-equipped with everything we needed, making our stay comfortable and convenient. The location was excellent, and the price was very reasonable for what was offered. We would happily stay here again and would recommend it to others visiting Melbourne.
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Peter
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay again
Marlene
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very easy access from public transport. Polite and efficient staff to welcome us and it was so nice to have actual humans to speak to at a front desk. The room was very nice and clean. I think it was a wonderful choice and would highly recommend staying here. Thankyou
Warissara
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, great location, room is clean and similar to what's in advertised picture
Stephen
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms are perfect, Facility is well maintained, right in the heart of the city yet quiet and unobtrusive. Pool area is A1 and accessibility is first rate. The beds are so comfy. This is a really great hotel.
NORMA
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a lovely one night stay at the Citadines recently. We upgraded at the last minute and stayed in a one bedroom apartment. It was so spacious and comfortable. We love the location of Citadines and find it very reasonably priced. We will definately stay again.
Farhad
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Citadines accommodation has always been great. thanks
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

10/10
Brianna
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well located and previously good but looking like a good steam clean of the carpets and tiles was due since our visit last year. A tissue sat on the ground near the lifts from Friday afternoon until Monday evening which didn’t set a good image.Though the staff were lovely and very helpful.
Michael
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location, room is very plain and boring . . . reception staff were slow and lacked the ability to explain basics like wifi etc
Mia
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value, clean room, super convenient location.
Peter
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Have stayed here a few times and the fact that I keep returning is a testament to the property. This time the room I had was near the aircon vents and was very noisy, and I asked for a quieter room which was duly provided. As a regular stayer I was rewarded with a gift, and I had to follow up for this gift. Small things, and not deal breakers, but something to watch.
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Exterior 4 Citadines on Bourke Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.