Citadines on Bourke Melbourne

Good service, very convenient location, however room cleaning could be better

efficient

Hotel forgot to clean our room

房間整潔，但浴室門，沖涼後有水滲出，做成地面很濕。

飯店地點很好，服務佳！我們預訂一間大雙人床附小廚房的房型，入住時飯店櫃檯人員表示可以幫我們分成兩個單人床，非常貼心！ 小廚房的設備齊全，連洗碗機都有，住在這裡7天6夜，可以去附近超市採買當地食材，自己準備早餐及晚餐，非常開心！

很近chinatown, 附近多餐廳, 樓下係tram station, 行去中間地點好方便 房間夠大, 可以放哂行李出黎, 又有枱sofa食野 唯一缺點係花灑不能移動, 只可固定係高處

Best hotel I have experienced! The room is spacious, clean and tidy! Everything is perfect!

Great Location with friendly staff. I will stay in this hotel next time.

I chose this hotel specifically because it was listed as a VIP Access property on Hotels.com, and as a Gold member, I was looking forward to the extra perks. However, my stay was far from what I expected. I didn't receive any of the promised benefits like the complimentary bottle of wine, late checkout, or room upgrade. To make matters worse, the hotel itself felt very basic. The corridors resembled a regular apartment building, and my room was extremely noisy. I could clearly hear staff moving around from as early as 7 or 8am, and the noise continued throughout my stay until I checked out. This significantly disrupted my sleep and overall experience.

非常方便

整體感覺非常好，地點優越，方便。房間整潔。酒店員工非常友善，亦積極幫助及回答有關問題。 只可惜酒店旁邊有地盤施工，日頭時分，絕對有噪音的影響。

住了5晚，位置方便，附近有好多食店，房間環境算可以，就是冲涼花灑頭是固定的，太高啦！ 美中不足是未約12:00，已經催退房。

非常方便附近，有很多食肆，旅遊景點， 但酒店有點不太整潔，知道牙刷要自備，有洗頭水護髮素，但沐浴液沒有，只有番簡， 窗簾有一個個小窿

Kind and helpful reception staff.

很舒適的飯店, 地點方便

位於墨爾本市區，去哪裡都很方便，附近吃喝玩樂的能走路就到。房間乾淨舒適，還有提供免費的洗衣/烘衣服務。價格也合理。遇到的櫃檯人員都很親切。如果開車前往，隔壁就有停車場，非常方便！肯定會再入住。

hotel not old but everything looks too old

整體服務質量過硬，從硬件到軟件很多細節都不錯，價格也較平。地理位置也比較好，處在墨爾本有軌電車免費的那個小區域裡，出門就是車站。

Good location, close to China Town and attractions. No negative comments.

酒店停车场35澳元/天，前台将车牌关联房卡，可以刷房卡无限次出入车库。酒店位置超级棒