ibis Mackay

Hotels
8.6
/10
Very Good
511 reviews

What Guests Say About Their Stay

Tony

10.0
/ 10
The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.

Timothy

10.0
/ 10
I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking

Rohan

10.0
/ 10
You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport
In the Area
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Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Mackay is located in area / city Mackay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Mackay

Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740
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Discover More About ibis Mackay

Ibis Mackay is a modern and convenient hotel located right next to Mackay Airport, making it a top choice for travellers looking for comfort and accessibility. Whether you're in town for business or leisure, this hotel offers a range of amenities to make your stay enjoyable.

Room types available at Ibis Mackay

Ibis Mackay offers a variety of room types to suit different needs and preferences. The Standard Room is perfect for solo travellers or couples, featuring a comfortable queen bed, a flat-screen TV, and free Wi-Fi. For those needing a bit more space, the Superior Room provides additional amenities like a work desk and a mini-fridge. Families or groups can opt for the Family Room, which includes a queen bed and a single bed, ensuring everyone has a good night's sleep. Each room is designed with modern decor and practical features to make your stay as comfortable as possible.

How to get to Ibis Mackay

Getting to Ibis Mackay is a breeze, especially if you're flying in. The hotel is conveniently located adjacent to Mackay Airport, just a short walk away. If you're driving, it's easily accessible via the Bruce Highway, with ample parking available on-site. Public transport options are also available, with local buses connecting the hotel to Mackay's city centre and surrounding areas.

Facilities and services at Ibis Mackay

Ibis Mackay offers a range of facilities and services to enhance your stay. Guests can enjoy a fully equipped fitness centre, perfect for keeping up with your workout routine. The hotel also provides a 24-hour reception, free Wi-Fi throughout the property, and a business centre for those needing to catch up on work. Meeting rooms are available for business events or conferences.

Food and drink available at Ibis Mackay

While Ibis Mackay doesn't have an on-site restaurant, guests can enjoy a variety of dining options nearby. The hotel is close to several local eateries and cafes, offering everything from casual bites to fine dining. For a quick snack or drink, vending machines are available in the hotel lobby. The friendly staff at reception can also recommend popular dining spots in the area.

Accessibility features at Ibis Mackay

Ibis Mackay is committed to providing accessible accommodation for all guests. The hotel features accessible rooms equipped with roll-in showers, grab bars, and lowered facilities for ease of use. Public areas are designed to be wheelchair-friendly, with ramps and elevators ensuring easy access throughout the property. The staff is trained to assist guests with special needs, ensuring a comfortable and hassle-free stay.

Pet and service animal policy at Ibis Mackay

Ibis Mackay welcomes service animals, ensuring that guests with disabilities have the support they need. However, pets are not allowed in the hotel, so it's best to make alternative arrangements for your furry friends. Ready to experience the comfort and convenience of Ibis Mackay? It's a fantastic choice for your next trip to Mackay. Don't forget to book a hotel through Traveloka for the best deals and a seamless booking experience.

All facilities in ibis Mackay

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Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in ibis Mackay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in ibis Mackay
7
Another facilities in ibis Mackay
Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area, Bus/truck parking

Frequently asked questions about ibis Mackay

What are available facilities at ibis Mackay?
There are top facilites at ibis Mackay such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Mackay?
The standard check-in time at ibis Mackay is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of ibis Mackay?
ibis Mackay has a 4.0-star rating.
How many floors does ibis Mackay have?
ibis Mackay has 7.
Does ibis Mackay have parking?
Yes, ibis Mackay does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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ibis Mackay reviews and ratings

8.6
Very Good
From 511 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

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Most Relevant
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Traveller Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Pia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, great location nice breakfast!
Vinaisi
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean.
Mahmood
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff and amenities
ColinParawan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was spotless, no noise from other guests or outside of the hotel.
Andrew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Karla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were very courteous and the hotel was clean and cool.
Mahmood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was good
Andries
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good
June
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very comfortable and suited my needs perfectly.
Michael
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great
Benjamin Lewis
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Only 1 staff member on check-in. Waiting for over 1/2 hour to check in.
Enda
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quality restaurant choices. Delicious dinner.
Tony
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Des
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Only if you must.
Michelle
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
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Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
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Maureen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Russ
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 ibis Mackay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 511 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Pia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, great location nice breakfast!
Vinaisi
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean.
Mahmood
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff and amenities
ColinParawan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was spotless, no noise from other guests or outside of the hotel.
Andrew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes
Karla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were very courteous and the hotel was clean and cool.
Mahmood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was good
Andries
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good
June
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very comfortable and suited my needs perfectly.
Michael
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great
Benjamin Lewis
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Only 1 staff member on check-in. Waiting for over 1/2 hour to check in.
Enda
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Quality restaurant choices. Delicious dinner.
Tony
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Des
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Only if you must.
Michelle
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Read More
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
Read More
Maureen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Russ
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
Number of reviews per page
20
40