ibis Mackay

Hotels
8.6
/10
Very Good
511 reviews

What Guests Say About Their Stay

Tony
10.0
/ 10
The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Timothy
10.0
/ 10
I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
Rohan
10.0
/ 10
You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport
In the Area
See Map
Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Mackay is located in area / city Mackay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Mackay

Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740
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ibis Mackay Rates per Night

Looking for the best ibis Mackay hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! ibis Mackay room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

ibis Mackay Location & Address

ibis Mackay is located at Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740. It's situated in the Mackay area of Australia, known for its access to the Great Barrier Reef and beautiful beaches. The hotel is approximately 3 km from the city center.

How to go to ibis Mackay from Airport

Need to figure out the best way to get from the airport to ibis Mackay? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport.
  • Taxi (Most Direct):

    A taxi from Mackay Airport (MKY) to ibis Mackay is the most direct option. You can find taxis readily available outside the terminal. The journey typically takes around 10-15 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are also available in Mackay. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport. This is a convenient option, especially if you have luggage.
  • Airport Shuttle (Budget-Friendly):

    Some airport shuttle services operate in Mackay, offering shared rides to various hotels in the city. This can be a more affordable option than a taxi, but it may take longer due to multiple stops. Check with the airport information desk for shuttle schedules and booking information.
  • Rental Car (Freedom to Explore):

    If you plan to explore the Mackay region, renting a car at the airport might be a good idea. This gives you the freedom to travel at your own pace and visit attractions outside the city center. ibis Mackay offers on-site parking for guests.

Tips:

For the most convenient route, a taxi or ride hailing service is recommended, especially if you have luggage or are unfamiliar with the area. If you're on a budget, consider the airport shuttle, but be prepared for a longer journey.

ibis Mackay Reviews & Summary

Looking for all the details about ibis Mackay? Want to know what other travellers think? We've compiled a summary of hotel reviews to give you a better idea of what to expect during your stay. Guests consistently praise the hotel's convenient location, comfortable rooms, and friendly staff. The hotel's proximity to the city center and local attractions makes it an ideal base for exploring Mackay. A standout feature is the on-site restaurant, which offers a variety of delicious meals.

Here's a short, positive review to encourage bookings: "Great location, clean rooms, and excellent service! I would definitely stay at ibis Mackay again."

ibis Mackay Room Types Available

Choosing the right hotel room type can make all the difference in your stay. At ibis Mackay, you'll find a variety of categories of hotel rooms to suit your needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    These rooms offer comfortable accommodation with a double or twin beds, a private bathroom, and essential amenities. Smoking and non-smoking options are usually available.
  • Superior Room:

    Offering more space and enhanced amenities, Superior Rooms are perfect for guests seeking extra comfort. Some may include a bathtub in the bathroom.
  • Family Room:

    Ideal for families travelling with children, Family Rooms typically feature a double bed and additional single beds or a sofa bed.
  • Accessible Room:

    Designed for guests with mobility needs, Accessible Rooms offer wider doorways, grab bars in the bathroom, and other accessibility features.

ibis Mackay is generally not a pet-friendly hotel. It's best to confirm directly with the hotel regarding their specific pet policies, as exceptions may be made in certain circumstances. Additional charges may apply.

Hotel Facilities in ibis Mackay

When choosing a hotel, it's important to consider the hotel amenities and hotel facilities available. ibis Mackay offers a range of amenities to ensure a comfortable and enjoyable stay for all guests.
  • On-site Restaurant:

    Enjoy delicious meals at the hotel's restaurant, offering a variety of local and international dishes.
  • Bar/Lounge:

    Relax and unwind with a drink at the hotel's bar/lounge.
  • Swimming Pool:

    Take a refreshing dip in the hotel's swimming pool. (Operating hours: 7:00 AM - 9:00 PM)
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Reception:

    The hotel's reception desk is open 24 hours a day to assist with any needs.
  • On-site Parking:

    Secure parking is available for guests at an additional fee. (Price: $15 per day)

ibis Mackay focuses primarily on adult-friendly facilities, but children are welcome. The swimming pool can be enjoyed by guests of all ages.

Hotel Buffet or Restaurant/Cafe in ibis Mackay

Looking for a convenient place to dine during your stay at ibis Mackay? The hotel offers a fantastic hotel restaurant where you can enjoy a variety of delicious meals.
  • ibis Kitchen Restaurant:

    This on-site restaurant serves a range of modern Australian cuisine, with a focus on fresh, local ingredients. They offer both a la carte and buffet options for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Start your day with a hearty buffet breakfast featuring a selection of hot and cold dishes, including eggs, bacon, sausages, cereals, pastries, and fresh fruit. (Price: $30 per person, Opening hours: 6:30 AM - 10:00 AM)
  • Signature Dish:

    Be sure to try the restaurant's signature dish, the grilled barramundi with lemon butter sauce.

ibis Mackay Airport pickups and How to Book

Are you looking for hotels with airport shuttle services in Mackay? While ibis Mackay doesn't directly offer a dedicated hotel to airport transfer, they can assist in arranging transportation for you.

To book an airport pick-up, simply contact the hotel's reception desk in advance of your arrival. They can help you arrange a taxi or ride hailing service to meet you at the airport. It's recommended to provide at least 24 hours' notice to ensure availability.

Nearby MRT Station & Bus Stops

Navigating Mackay using public transport is relatively straightforward. While there isn't an MRT system, there are several nearby bus stops that provide convenient access to various parts of the city.
  • Mackay City Bus Station:

    Located approximately 3 km from ibis Mackay, this is the main bus station in the city. From here, you can catch buses to various destinations in Mackay and the surrounding areas.
  • Victoria Street Bus Stops:

    Several bus stops are located along Victoria Street, which is a major thoroughfare in Mackay. These bus stops are within walking distance of the hotel and offer connections to different parts of the city.

To use the bus services in Mackay, you can purchase a Go Card, which is a rechargeable smart card that can be used on all Translink buses in Queensland. Go Cards can be purchased and topped up at various locations, including newsagents and convenience stores. Alternatively, you can pay for your fare with cash on board the bus.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family near ibis Mackay? Mackay offers a range of attractions that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:
  • Bluewater Lagoon:

    A free, three-tiered lagoon in the heart of Mackay, perfect for swimming and relaxing. (Distance: 3 km, Price: Free)
  • Mackay Regional Botanic Gardens:

    Explore beautiful gardens, walking trails, and a playground. (Distance: 7 km, Price: Free)
  • Orchid Display House:

    Located within the Botanic Gardens, this display house showcases a stunning collection of orchids. (Distance: 7 km, Price: Free)
  • Eungella National Park:

    Discover rainforests, waterfalls, and the chance to spot platypus in their natural habitat. (Distance: 80 km, Price: Free entry to the park, but tours may have a cost)
  • Cape Hillsborough National Park:

    Famous for its sunrise kangaroo and wallaby feeding on the beach. (Distance: 50 km, Price: Free)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near ibis Mackay (Mackay)

Craving some delicious nearby dining options near ibis Mackay? Mackay has a vibrant food scene with plenty of local restaurants and food eateries near me to choose from. Here are a few recommendations:

Cafes/Restaurants:

  • The Coffee Club:

    A popular chain cafe serving breakfast, lunch, and coffee.
  • Hogs Breath Cafe:

    A casual dining restaurant specializing in steaks and burgers.
  • Zambrero:

    A Mexican restaurant offering burritos, bowls, and tacos.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pastry filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A savoury snack consisting of sausage meat wrapped in flaky pastry.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near ibis Mackay (Mackay)

Need to indulge in some retail therapy? There are several shops near me and nearby shopping destinations located near ibis Mackay. Here are a few options to explore:
  • Caneland Central:

    A large shopping mall featuring a variety of department stores, fashion boutiques, and specialty shops.
  • Mount Pleasant Shopping Centre:

    Another major shopping centre offering a range of retail options.
  • City Heart Mackay:

    The city centre offers a mix of local shops, boutiques, and arcades.

Other Places to Stay Near ibis Mackay

Looking for alternative accommodations in Mackay? Here are some other options for affordable hotels nearby, ranging from luxury to budget-friendly:

Luxury/5–6 star hotels nearby:

  • Oaks Rivermarque Hotel:

    Offers stylish apartments with river views.
  • Quest Mackay on Gordon:

    Provides modern serviced apartments in the heart of the city.
  • Rydges Mackay Suites:

    Features spacious suites with kitchen facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • Mercure Mackay Airport:

    Conveniently located near the airport, offering comfortable rooms and a restaurant.
  • Clarion Hotel Mackay Marina:

    Overlooking the marina, this hotel features a restaurant, bar, and outdoor pool.
  • Mid City Motor Inn:

    Offers comfortable and affordable accommodation in a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • ibis budget Mackay:

    A budget-friendly option offering basic but comfortable accommodation.
  • Shamrock Gardens Motel:

    Provides comfortable motel rooms with a garden setting.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your stay at ibis Mackay or explore other hotel availability in the area? With its convenient location, comfortable rooms, and range of amenities, ibis Mackay is a great choice for your next trip to Mackay. Don't delay your hotel reservations!

Book your stay through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a budget-friendly option or a luxurious getaway, Traveloka has something for everyone. Start planning your trip today!

Explore more options and book cheap hotels in Australia or find cheap hotels nearby for your next adventure.

All facilities in ibis Mackay

Others ibis Mackay
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in ibis Mackay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in ibis Mackay
7
Another facilities in ibis Mackay
Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area, Bus/truck parking

Frequently asked question in ibis Mackay

What are available facilities at ibis Mackay?
There are top facilites at ibis Mackay such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Mackay?
The standard check-in time at ibis Mackay is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of ibis Mackay
ibis Mackay has a 4.0-star rating.
How many floors does ibis Mackay have?
ibis Mackay has 7.
Are there any parking spots at ibis Mackay ?
Yes: Yes, there are parking spots at ibis Mackay
See All

More Reviews from Other Guests in ibis Mackay

8.6
Very Good
From 511 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Enda
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quality restaurant choices. Delicious dinner.
Tony
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Des
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only if you must.
Michelle
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Read More
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
Read More
Maureen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Russ
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
Kyia
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Timothy
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
James
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I arrived obviously at a busy time. 4 waiting to check in when I arrived and four more after me. One staff member doing check ins and was having technical difficulties with equipment. He really did his best not his fault but why was he on his own at a busy time. Surely the hotel knows its peak hours and should staff accordingly. Hotel itself feels grubby and tired. Drained chairs by lifts etc. Restaurant and bar staff in particular excellent.
Read More
Katie
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is great for an early morning flights. My only complaint is that the rooms claim to be sound proof but from about 6am there were people out in the hallway talking loudly and opening and closing doors constantly.
Rohan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport
Mahmood
icon-Business Family
Business Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms are a bit smaller, everything else is good
Warrick
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

close to airport
Tom
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff were great. Room was clean and tidy, functional layout
Daniel
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Poor reception
Daniel
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice stay
Kathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Early flight so great location. Rooms are small and very compact. Shower in particular is very small, elbows hit.
Jolan
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The check in process was easy and friendly. The room was clean and comfortable. However the food was very average and I even had to return it, which I don't normally do. When I did, the kitchen staff were rude and gave me stick and started slamming things around the kitchen like a couple of spoiled children. When my food arrived back it was worse that the first time, and to the point that it was uneatable. Im extremely disappointed with the rude and unprofessional response for something that would have been an easy fix but instead I received sheer laziness, incompetence and an unacceptable addit
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 ibis Mackay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 511 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Enda
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Quality restaurant choices. Delicious dinner.
Tony
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Des
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only if you must.
Michelle
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Read More
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
Read More
Maureen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Russ
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
Kyia
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Timothy
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
James
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I arrived obviously at a busy time. 4 waiting to check in when I arrived and four more after me. One staff member doing check ins and was having technical difficulties with equipment. He really did his best not his fault but why was he on his own at a busy time. Surely the hotel knows its peak hours and should staff accordingly. Hotel itself feels grubby and tired. Drained chairs by lifts etc. Restaurant and bar staff in particular excellent.
Read More
Katie
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is great for an early morning flights. My only complaint is that the rooms claim to be sound proof but from about 6am there were people out in the hallway talking loudly and opening and closing doors constantly.
Rohan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport
Mahmood
icon-Business Family
Business Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms are a bit smaller, everything else is good
Warrick
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

close to airport
Tom
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff were great. Room was clean and tidy, functional layout
Daniel
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Poor reception
Daniel
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice stay
Kathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Early flight so great location. Rooms are small and very compact. Shower in particular is very small, elbows hit.
Jolan
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The check in process was easy and friendly. The room was clean and comfortable. However the food was very average and I even had to return it, which I don't normally do. When I did, the kitchen staff were rude and gave me stick and started slamming things around the kitchen like a couple of spoiled children. When my food arrived back it was worse that the first time, and to the point that it was uneatable. Im extremely disappointed with the rude and unprofessional response for something that would have been an easy fix but instead I received sheer laziness, incompetence and an unacceptable addit
Read More
Number of reviews per page
20
40