ibis Mackay

Hotels
8.8
/10
Very Good
588 reviews

What Guests Say About Their Stay

Jade

10.0
/ 10
Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.

Tania

10.0
/ 10
Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.

Tony

10.0
/ 10
The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
In the Area
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Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Mackay is located in area / city Mackay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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ibis Mackay Address: Map & Location

Christensen Circuit, Mackay Airport, Mackay, Queensland, Australia, 4740
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Discover More About ibis Mackay

Location


ibis Mackay is located in area / city Mackay.

About ibis Mackay

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Mackay is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at ibis Mackay.

All facilities in ibis Mackay

Others ibis Mackay
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in ibis Mackay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in ibis Mackay
7
Another facilities in ibis Mackay
Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area, Bus/truck parking

Frequently asked question in ibis Mackay

What are available facilities at ibis Mackay?
There are top facilites at ibis Mackay such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at ibis Mackay?
Check-in time at ibis Mackay is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of ibis Mackay?
ibis Mackay is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis Mackay have?
ibis Mackay has 7 floors.
Does ibis Mackay provide parking?
Yes, ibis Mackay provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Mackay

8.8
Very Good
From 588 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Jonathon
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving. Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom. Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets. It was convenient but I would never choose it again.
Read More
Brenton
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All fine but i feel shower was too small.
Bryan
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the bed was ok and the room clean but the shower leaked, the AC wasn't cold enough and there was no milk for coffee
Nancy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good facilities and restaurant
Rachel
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stay was ok, room clean, staff pleasant. Bathroom and shower in particular was small. Car parking a pain, no park spots left so was directed to short stay car park and advised my ticket would be validated. That didn’t work and had quite the mess trying to get out of the car park.
Jade
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

5 star review from me for the staff during my stay, dealt with 3 different members during my 2 night stay - all very helpful and kind. There would be a 5 star from me if the hotel had conditioner &/or moisturizer in the rooms. Only shampoo and body wash in those refillable wall bottles. They had a few extra things available to purchase from reception (deodorant/razors etc...) but sadly no conditioner. I have shorts stays in Mackay regularly - This is the best place I've stayed at in Mackay for a while (staff & cleanliness wise). Just remember to pack your own conditioner & moisturizers next time.
Read More
Angus
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the room was clean and the staff were exemplary
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.
Tania
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Pia
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, great location nice breakfast!
Vinaisi
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean.
Mahmood
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff and amenities
ColinParawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was spotless, no noise from other guests or outside of the hotel.
Andrew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes
Karla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were very courteous and the hotel was clean and cool.
Mahmood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was good
Andries
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good
June
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was very comfortable and suited my needs perfectly.
Michael
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 ibis Mackay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 588 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis Mackay

Number of reviews per page
20
40
Top reviews
Jonathon
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving. Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom. Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets. It was convenient but I would never choose it again.
Read More
Brenton
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All fine but i feel shower was too small.
Bryan
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the bed was ok and the room clean but the shower leaked, the AC wasn't cold enough and there was no milk for coffee
Nancy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good facilities and restaurant
Rachel
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stay was ok, room clean, staff pleasant. Bathroom and shower in particular was small. Car parking a pain, no park spots left so was directed to short stay car park and advised my ticket would be validated. That didn’t work and had quite the mess trying to get out of the car park.
Jade
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

5 star review from me for the staff during my stay, dealt with 3 different members during my 2 night stay - all very helpful and kind. There would be a 5 star from me if the hotel had conditioner &/or moisturizer in the rooms. Only shampoo and body wash in those refillable wall bottles. They had a few extra things available to purchase from reception (deodorant/razors etc...) but sadly no conditioner. I have shorts stays in Mackay regularly - This is the best place I've stayed at in Mackay for a while (staff & cleanliness wise). Just remember to pack your own conditioner & moisturizers next time.
Read More
Angus
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the room was clean and the staff were exemplary
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.
Tania
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Pia
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, great location nice breakfast!
Vinaisi
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean.
Mahmood
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff and amenities
ColinParawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was spotless, no noise from other guests or outside of the hotel.
Andrew
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes
Karla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were very courteous and the hotel was clean and cool.
Mahmood
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was good
Andries
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good
June
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was very comfortable and suited my needs perfectly.
Michael
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40