Novotel Canberra

Hotels
Sustainable Hotel
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7.4
/10
Pleasant
1,013 reviews

What Guests Say About Their Stay

Vicky

10.0
/ 10
Spacious room. The most comfortable bed we have ever slept (overslept) on. Great breakfast. Fabulous pool and gym facilities. So close to city shopping centre. Couldn’t ask for more.

Colin

10.0
/ 10
Very pleasant stay. I was overcharged for a breakfast. I phoned the hotel soon after arriving home and the person I spoke to said the overcharge would be corrected and the amount refunded to my credit card.

Marina

10.0
/ 10
Great hotel, breakfast options were good - however the parking options are an absolute nightmare!!! If you’re not a confident person with parking - do not use their car park directly below the hotel - opt for the off site public car park. Parking is extra - they could prob do something about that though. When you consider their offered room ratesz Definitely would return but only on a good room rate !
In the Area
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65 Northbourne Avenue, Canberra City, Canberra Central, Canberra, Australia, 2601

Main Facilities

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Swimming Pool
Parking
WiFi
Novotel Canberra is located in area / city Canberra City. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Canberra

65 Northbourne Avenue, Canberra City, Canberra Central, Canberra, Australia, 2601
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Overview of Novotel Canberra

At 65 Northbourne Avenue in Canberra City, right in the heart of Canberra Central, Novotel Canberra holds a 4.5-star Traveloka rating across a 7-floor building of 286 rooms and suites. Guest reviews on Traveloka are generally positive, with cleanliness, room comfort and service/facilities all drawing similarly favourable feedback; the hotel's own Accor listing separately records broadly positive ALL guest feedback, a second, independently gathered view that lines up with Traveloka reviewers' "pleasant, dependable" read on the property.

Part of the global Accor group under the Novotel brand, the hotel frames its own site around Accor's Net Zero 2050 sustainability commitments and a stated partnership supporting ocean protection — a positioning the hotel describes as "trailblazing" within its sustainability journey. The property also acknowledges the Ngunnawal people as Traditional Owners of the land on which it stands. Its central Northbourne Avenue address, within Canberra's CBD grid, is the property's most straightforward selling point for travellers wanting a base close to the city's core; the hotel's own listing also positions it within a short walk or drive of Lake Burley Griffin and Canberra's parliamentary precinct, a combination of business and leisure appeal that recurs throughout this hotel's amenity mix, from its meeting rooms to its lakeside proximity. Canberra's CBD hotel stock is smaller and more spread out than in Australia's larger capital cities, so a 286-room property of this scale directly on Northbourne Avenue is itself a somewhat distinctive fact about the market it sits in — giving it a critical mass of rooms, meeting space and on-site facilities that many smaller independent Canberra properties cannot match.

Room Types at Novotel Canberra

At the very top of the room ladder, the King Suite with Balcony comes in at around 54 m² on the hotel's own Accor listing — roughly double the footprint of the entry-tier Standard Queen Room — pairing a king bed with a sofa bed for up to 3 guests, while a separate 1 Bedroom Apartment configuration with a king bed is listed at around 40 m², also for up to 3 guests. Because the exact square-metre figures differ slightly between Traveloka's listing and the hotel's own site for a few of these upper-tier rooms, travellers who need a precise size for a specific tier should confirm it directly against the current room description at checkout rather than treating either source as final. Below that, the hotel's own site lists Standard Queen Room and Standard Queen Room (Accessible) at the entry tier, both around 21-28 m² and sleeping up to 2 adults plus an infant. The Standard Twin Double, at roughly 28 m², is fitted with two double or queen beds and can accommodate up to 4 adults plus an infant. The Standard King Room, around 26 m², and its Standard King Room with Balcony variant, around 32 m², both centre on a king bed for up to 2 adults and an infant. Moving up, the Executive King Room (around 26 m²) is positioned for up to 3 adults, while the Executive King Room with Sofa (around 28 m²) adds a sofa bed for a child or infant — the only mid-tier room where the extra space translates into a genuinely different sleeping configuration rather than just a few more square metres. All 286 rooms are non-smoking and come with complimentary WiFi, custom-made beds and air conditioning, according to the property's own site, and the entire hotel is described by its operator as a 100% non-smoking property. Guests weighing a Standard room against an Executive tier should note that the practical difference across most of the ladder is modest, so the bigger jump in space and outlook comes at the very top, in the King Suite with Balcony or the 1 Bedroom Apartment configuration, rather than between the middle tiers.

Facilities and Amenities

Eight named meeting and event rooms sit on-site, with the largest able to seat up to roughly 220 guests theatre-style or around 152 for a banquet according to the hotel's own site — a conference capacity that few other hotels along Northbourne Avenue can match, and one that sits alongside an indoor heated pool and spa plus a fully equipped fitness centre, a wellness pairing that is itself relatively uncommon among Canberra CBD hotels. Sorted roughly by what guests reach for first, on-arrival needs (24-hour front desk, express check-in/check-out, parking) round out the rest of the list, drawn from both Traveloka's listing and the hotel's own site.

  • Indoor heated swimming pool and spa
  • A fully equipped fitness centre / gym
  • Parking (surcharge applies)
  • WiFi in public areas, complimentary in rooms
  • 24-hour front desk
  • Express check-in/check-out
  • In-room TV and air conditioning
  • Eight named meeting/event rooms for conferences, with the largest able to seat up to roughly 220 guests theatre-style or around 152 for a banquet, according to the hotel's own site
  • Access to nearby golf facilities
  • Bus/truck parking availability
  • Room service
  • Wheelchair-accessible facilities

The property's own site also highlights ongoing sustainability initiatives, including its stated Net Zero 2050 commitment and a partnership tied to ocean protection. On policy specifics, pets are not permitted according to the hotel's own site, and the whole property is run as 100% non-smoking. A comprehensive cancellation, deposit and further smoking/pet policy detail was not published on Traveloka's listing at the time of this content's creation, so guests should confirm those specific terms with the property or at checkout before booking, particularly around cancellation windows and any deposit requirements. Travellers weighing the pool and spa against the fitness centre should note both are described on the hotel's own site as available to all in-house guests, positioning the property's wellness offering as a genuine point of difference from many neighbouring Northbourne Avenue hotels that stop at a fitness room alone, without an indoor pool.

Location and Getting There

Some of Canberra's biggest draws are within an easy walk of the hotel; others call for a short drive or the light rail. Novotel Canberra's Northbourne Avenue address places it within Canberra City, in the heart of Canberra Central, close to the Canberra Centre shopping precinct and within reach of the Australian National University. Northbourne Avenue is one of Canberra's main north-south arterials and also carries the city's light rail line, giving guests a direct route to other parts of central Canberra without a car. On the walkable side, Canberra's Casino sits about 500 m away, a 5-minute walk according to the hotel's own site, and Lake Burley Griffin is around 1 km — roughly a 30-minute walk or a 5-minute drive. Further out, Parliament House and the broader parliamentary precinct are listed at around 1.5 km, about a 45-minute walk or a 10-minute drive, while the National Gallery of Australia is around 2 km away, also roughly a 45-minute walk or a 10-minute drive — putting several of Canberra's national institutions within a short trip of the hotel even if not all of them are a comfortable walk. Travellers flying into Canberra Airport from other parts of Australia can compare and book flights via Traveloka's flight booking page before arranging the short transfer into the city centre, and once settled in, the light rail on Northbourne Avenue makes onward trips around Canberra straightforward without needing a hire car. For travellers whose Canberra trip is centred on government or diplomatic business, the combination of Parliament House at around 1.5 km and the National Gallery of Australia at around 2 km means the hotel sits within a compact, walkable-or-short-drive radius of most of the institutions visitors typically come to Canberra for, rather than requiring a longer trip out to the city's fringe.

Dining at Novotel Canberra

First Edition Restaurant & Bar, on the property's first level, is the name the hotel's own site gives to its dining venue, described as serving an array of local produce with breakfast offered daily as part of its buffet service; the site does not break the outlet down into further named sub-venues beyond this restaurant and bar. Because breakfast there is served as a daily buffet featuring local produce, guests on a business trip with an early start can generally expect a straightforward, self-serve morning meal on site rather than needing to source coffee and breakfast elsewhere before a meeting. Guests wanting to explore Canberra's broader dining and cultural scene — from the national institutions along the lake to Braddon's café strip — can also look at tours and activities on Traveloka to round out a Canberra itinerary beyond the hotel, whether that means booking a guided tour of the parliamentary precinct or simply finding things to do within walking distance of Northbourne Avenue.

Why Stay at Novotel Canberra

Few Canberra CBD hotels combine a central Northbourne Avenue address with a 286-room scale and an indoor heated pool, spa and fitness centre the way Novotel Canberra does — a mix that makes it a practical base for both business travellers attending conferences in the hotel's own meeting spaces, which scale up to roughly 220 seats in the largest room, and leisure travellers wanting to walk to Canberra Centre and the light rail. Its consistently favourable feedback across cleanliness, comfort and service on Traveloka, echoed by broadly positive ALL reviews on the hotel's own site, suggests a dependable, if not top-tier luxury, stay for the price point typical of branded CBD hotels in the city. The property's proximity to Lake Burley Griffin and the parliamentary precinct also means guests attending government or diplomatic business, or simply wanting to walk the lake foreshore, are within a short walk or a brief drive of those destinations, while the on-site First Edition Restaurant & Bar covers breakfast and evening dining without needing to leave the building after a long day of meetings or sightseeing. Compared with the smaller boutique and apartment-style properties clustered further along Northbourne Avenue in Braddon, Novotel Canberra's scale, branded consistency and on-site conference capacity give it a different appeal: less about a bespoke local feel, more about a dependable, full-service base that can host a business delegation and a family holiday under the same roof in the same week.

Tips for Booking Novotel Canberra on Traveloka

The 54 m² King Suite with Balcony and the 40 m² 1 Bedroom Apartment are the two configurations worth a closer look if your party needs more room than the Standard or Executive tiers offer — both sit well above the roughly 21-32 m² range of the rest of the ladder, and confirming the exact figure at checkout is worthwhile given the small differences between sources.

  • Match your party size and bed preference against the ladder first: Standard Queen or Twin Double for smaller groups, Executive King Room with Sofa if a child or infant needs a separate bed, and the King Suite with Balcony or 1 Bedroom Apartment for the most space.
  • Parking carries a surcharge, so factor that in ahead of arrival, and note that pets are not permitted at the property.
  • Cancellation and deposit policy detail wasn't fully published on Traveloka's listing at the time of writing — confirm those terms directly with the property before booking.
  • Planning an event or conference here? The eight on-site meeting rooms can seat up to roughly 220 guests theatre-style in the largest, so flag larger bookings early to secure the space.
  • To weigh this property against other Northbourne Avenue options before committing, browse other hotels on Traveloka for a side-by-side on location and room tier.

Other Popular Hotels Near Canberra City

Novotel Canberra sits along Northbourne Avenue in a corridor with several other well-known Canberra hotels. Travellers comparing this property against nearby alternatives may also want to look at the following, all bookable on Traveloka.

Avenue Hotel Canberra

  • Hotel details: A 213-room, 8-floor hotel at 80 Northbourne Avenue in Braddon, close to the suburb's dining and entertainment strip.
  • Room types: Standard Room, Deluxe Room, Suite and accessible rooms.
  • Amenities: Restaurant and bar (Marble & Grain), fitness centre, swimming pool, free WiFi, 24-hour front desk, room service.

Mantra on Northbourne Canberra

  • Hotel details: An apartment-style hotel at 84 Northbourne Avenue in Braddon, offering hotel rooms alongside self-contained apartments.
  • Room types: Hotel rooms, studio apartments, one-bedroom and two-bedroom apartments.
  • Amenities: Outdoor swimming pool, fitness centre, restaurant and bar, 24-hour front desk, express check-in/check-out.

Pavilion on Northbourne

  • Hotel details: A 156-room, 4.5-star property at 242 Northbourne Avenue in Dickson, with an on-site conference centre.
  • Room types: Guestrooms with minibars, safes and shower/tub bathrooms.
  • Amenities: Atrium Restaurant and Bar, outdoor swimming pool, fitness centre, free on-site parking, 24-hour front desk.

Rydges Capital Hill

  • Hotel details: A 4-star hotel at 17 Canberra Avenue in Forrest, South Canberra, close to Parliament House.
  • Room types: Specific room categories are not detailed on the property's own Traveloka listing.
  • Amenities: Indoor swimming pool, function facilities, common lounge spaces.

QT Canberra

  • Hotel details: A designer-styled hotel in central Canberra on the shores of Lake Burley Griffin, close to Parliament House and the Australian War Memorial.
  • Room types: Designer-styled rooms; breakfast available with select rooms or as an add-on.
  • Amenities: Large conferencing facilities, restaurant, central CBD location near Canberra's national institutions.

Wherever you choose to stay along Northbourne Avenue or elsewhere in Canberra, you can browse more Australian accommodation and start planning your wider trip from the Traveloka homepage.

All facilities in Novotel Canberra

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Others

Transportation

  • Bus/truck parking
  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Novotel Canberra

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Canberra
7
Another facilities in Novotel Canberra
Bus/truck parking, Parking with surcharge, Swimming pool, WiFi in public area, Express check-in

Frequently asked questions about Novotel Canberra

How many rooms does Novotel Canberra have?
Novotel Canberra has 286 rooms and suites spread across 7 floors, ranging from Standard Queen Rooms at the entry tier up to the Executive King Apartment and King Suite with Balcony at the top of the property's own room ladder.
Where is Novotel Canberra located?
Novotel Canberra is located at 65 Northbourne Avenue, in Canberra City within Canberra Central, placing it close to the Canberra Centre shopping precinct and along the route of Canberra's light rail line.
Does Novotel Canberra have a swimming pool?
Yes, Novotel Canberra has an indoor heated swimming pool and spa, a facility that is relatively uncommon among hotels in Canberra's CBD, according to both Traveloka's listing and the hotel's own site.
What are the check-in and check-out times at Novotel Canberra?
Check-in at Novotel Canberra begins from 14:00, and check-out must be completed before 11:00, according to the property's listing on Traveloka.
What room types are available at Novotel Canberra?
Novotel Canberra's own site lists Standard Queen, Standard Queen (Accessible), Standard Twin Double, Standard King, Standard King with Balcony, Executive King, Executive King with Sofa, Executive King Apartment and King Suite with Balcony categories, ranging from about 21 to 40 square metres.
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Novotel Canberra reviews and ratings

Overall Ratings & Reviews Novotel Canberra

Traveloka (12)
Other sources (1,001)
7.4
Pleasant
From 1,001 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

7.8

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Traveller Reviews Novotel Canberra

Number of reviews per page
20
40
Top reviews
Lili
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Depending which room you stay some (with balconies) can feel contested.We were lucky to get relocated to a bigger room. Comfortable location with street parking options aveilable. The pool did have a strong chlorine smell which I did not like this can be improvement and made more natural options with less chlorine. The food at Novotel was ok pricy with small portions outdoors better options
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Ashleigh
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Mohammef
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I paid for a breakfast-inclusive package for 3 people. The hotel had no record of this inclusion because of a transmission error on your end and forced me to pay an extra $55 at the hotel. I require a partial refund for this overcharge."
Vicky
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room. The most comfortable bed we have ever slept (overslept) on. Great breakfast. Fabulous pool and gym facilities. So close to city shopping centre. Couldn’t ask for more.
Tony
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool not overly warm, but spa nice and warm. Breakfast buffet was amazing. Hotel very busy (start of school holidays). Always lining up; for reception, for lifts, for breakfast table, for mr coffee machine. Room service fairly reasonable and the halloumi salad was sensational. Parking was fine while in basement (although $35) but when they run out parking elsewhere a pain.
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Radwan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

!
kazahi
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place
Alberto
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Colin
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very pleasant stay. I was overcharged for a breakfast. I phoned the hotel soon after arriving home and the person I spoke to said the overcharge would be corrected and the amount refunded to my credit card.
William
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Oanh Kieu Thi
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Deepak
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property is in clear need of renovation. Given its branding, reputation and the price we paid, the overall quality and condition of the property fall well below what would reasonably be expected.
Paul
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our stay was nice and convenient, especially being within walking distance of the Civic Centre. While the hotel felt a bit old and dated (which is to be expected for the price), the bed was comfortable and the pool area was a real highlight. The cleanliness could have been better, but overall it’s a solid, budget-friendly option for the location.
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Rasem
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel I recommend
Marina
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel, breakfast options were good - however the parking options are an absolute nightmare!!! If you’re not a confident person with parking - do not use their car park directly below the hotel - opt for the off site public car park. Parking is extra - they could prob do something about that though. When you consider their offered room ratesz Definitely would return but only on a good room rate !
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Steven
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice pool and spa, good breakfast
Ian
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Location
john
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Pool was Cold and sauna was not working and the spa is cold as ice
Cynthia
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was spacious and the bed very comfortable. The bathroom was small but adequate and the water pressure for the shower was great. The cupboard doors were slightly chipped. A refresh would improve the room.
Erik
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel has been our go to in Canberra for years because they have an indoor pool that the kids love. However recently they seem to be neglecting their facilities. They have closed the sauna for "safety" reasons. Which is highly disappointing given that a sauna is big draw car for a Canberra hotel, especially in the winter months as a stopover on the way to the snow. The pool was not well heated. The hot tub was not hot enough and was not even full - it was about half full. The kitchen staff are surprisingly unknowledgeable about their own products. A family member has a peanut allergy and one of the kitchen staff claimed that they did in fact use peanuts, including to sprinkle them over the pasties of a morning. Upon further interrogation at breakfast the next morning, we discovered this was actually not accurate and the kitchen did not use peanuts. The food is very good. The rooms are clean and comfortable. However the rest of experience is currently on the decline. They could use some additional investment in their facilities.
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Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.